Tenders & contracts relating to customer experience
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Published 4 days ago
Market Operation: Earlestown & St. Helens
Close date: 09/04/2026St Helens Borough Council is seeking to understand the market’s capacity and appetite to deliver a comprehensive, modern, and community-focused market operations, The Council currently operates two markets; Earlestown Market and the new St Helens Market...
- Open
Published 2 months ago
University of Winchester - Catering Services
9,800,000 GBPClose date: 02/04/2026Following a comprehensive review of its catering operations, the University has decided to outsource its catering provision and appoint a specialist supplier to work in a transparent, collaborative partnership. The selected partner will be expected to bri...
- Open
Published 6 days ago
ScotRail Class 380 TSSSA
131,000,000 GBPClose date: 27/04/2026SRT seeks to establish a long-term, collaborative partnership with a technically competent and commercially robust Service Provider capable of delivering exceptional fleet support for the Class 380. The successful bidder will demonstrate proven expertise,...
- Open
Published 19 days ago
Christmas Market Operator for Leeds City Square
2,838,000 GBPClose date: 31/03/2026The Council is seeking a Trader (Licensee) to deliver its annual Christmas Market on City Square in Leeds City Centre. The Christmas Market is designed to attract visitors to Leeds City Centre and provide a high-quality customer experience. The Council ex...
- Open
Published 2 years ago
Bus Driver Training
100,000,000 GBPClose date: 02/10/2033To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...
- Pre-tender
Published a month ago
Provision of Contact Centre Technologies for Flintshire County Council
1 GBPClose date: 30/06/2026Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable s...
- Open
Published 20 days ago
Mill Hall Arts & Events Centre Operator
5,000,000 GBPClose date: 24/04/2026Rochford District Council intends to procure a suitably experienced and innovative Operator to manage, maintain, and deliver a high‑quality, commercially sustainable arts and events programme at The Mill Arts & Events Centre, Rayleigh, Essex. The contract...
- Open
Published 5 years ago
EPoS systems (2025 - 2029)
1,800,000 GBPClose date: 05/12/2028This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...
- Open
Published 5 months ago
Provision of Training Services to the Restaurant and Hospitality Skillnet
1,300,000 EURClose date: 31/12/2030Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...
- Pre-tender
Published 7 days ago
London Cable Car Customer Enhancements
Close date: 08/04/2026Transport for London (TfL) are exploring plans to enhance the London Cable Car, which connects the Royal Docks and Greenwich Peninsula. Following recent strategic work confirming its role as a predominantly leisure-focused destination, TfL intends to refr...
- Open
Published 6 days ago
Strategic Catering Partner for Catering Venues across County Durham
20,000,000 GBPClose date: 20/04/2026Durham County Council (DCC) is seeking to secure a strategic partner, following a corporate wide catering review, to deliver catering services across a wide range of public facing venues. The Council currently has 15 customer-facing venues across a divers...
- Open
Published 6 days ago
ScotRail Class 380 TSSSA
131,000,000 GBPClose date: 27/04/2026SRT seeks to establish a long-term, collaborative partnership with a technically competent and commercially robust Service Provider capable of delivering exceptional fleet support for the Class 380. The successful bidder will demonstrate proven expertis...
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