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Procurement activity
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- Awarded
Published 6 months ago
Award of Interim IT Staff Services Framework - IT Service Desk Analyst
Social Security Scotland
62,097 GBP
Expiry date: 23/05/2022
3 x IT Service Desk Analyst
- Awarded
Published 3 months ago
IT Service Management & Tooling Consultancy
Intellectual Property Office
41,000 GBP
Expiry date: 27/05/2022
1. Identify requirements for ITSM software 2. Perform a gap analysis and benchmarking to assess the current ITSM capability 3. Identify potential technology tools to equip ITSM at the IPO for the future
- Awarded
Published 2 months ago
IT Service Management Tool (ITSM) Managed services
Ofsted
22,000 GBP
Expiry date: 30/05/2022
Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12). This contract is for the provision...
- Awarded
Published 2 months ago
Provision of Service Desk Improvement for NHS Arden & GEM CSU
NHS Arden and Greater East Midlands Commissioning Support Unit
320,000 GBP
Expiry date: 30/06/2022
Provision of Service Desk Improvement for NHS Arden & GEM CSU. Procured under the Crown Commercial Services RM6187 Management Consultancy Framework Three (MCF3) - Lot 2: Strategy & Policy.
- Awarded
Published 2 months ago
Health Research Authority (HRA) Service Delivery Manager
Health Research Authority (HRA)
71,875 GBP
Expiry date: 04/07/2022
Supplier to deliver a number of strategic outcomes relating to service delivery of the HRA's portfolio of operational digital systems. The digital ecosystem consists of both .NET and PEGA applications, supported by separate development teams (outside supp...
- Awarded
Published 10 months ago
Provision of Jira: Cloud, Access and Confluence subscriptions
Medicines and Healthcare products Regulatory Agency
53,558 GBP
Expiry date: 13/07/2022
The provision of Jira Service Desk, Access, Cloud & Confluence Subscriptions (including consultancy services and training)
- Awarded
Published 10 months ago
Provision of 24/7 desktop support for the customer’s service desk engineers
Staffordshire Police and Staffordshire Fire & Rescue Service
Expiry date: 13/07/2022
Estimated value not known
- Awarded
Published 9 months ago
ITSM Including live chat
Clarion Housing Group
132,120 GBP
Expiry date: 25/07/2022
ITSM Toolset
- Awarded
Published 3 months ago
Award of IT Service Desk Analyst's x 3
Scottish Government
51,408 GBP
Expiry date: 29/07/2022
3 x IT Service Desk Analyst's (A4- DDAT)
- Awarded
Published 6 months ago
NORMAN Out of Hours IT Service Desk
UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED
28,500 GBP
Expiry date: 31/07/2022
Out of Hours IT Service Desk services
- Awarded
Published 5 months ago
GB-Sheffield,: IT Service Desk Support Resource
British Business Bank
179,205 GBP
Expiry date: 31/07/2022
ITServDel - C1431 Temporary IT service desk resource
- Awarded
Published 9 months ago
Provision of T&T- ITSM Level 1 Support (Service Desk) services
Department of Health and Social Care
4,000,000 GBP
Expiry date: 01/08/2022
Provision of Requirement 1 - The Provision of Service Desk IT Support and Service Desk Agents (SDAs) for Test and Trace Service Desk on a 24-hour x 365 day basis.
- Awarded
Published 10 months ago
Zoho Corp BV (NEAS0038)
North East Ambulance Service NHS Foundation Trust
9,886 GBP
Expiry date: 02/09/2022
46239.31M - ManageEngine Service Desk Plus Enterprise Edition for 46 Technicians (unlimited nodes) NEAS Service lead: Kevin Holmes / S Pratt Registered to : North East Ambulance Service NHS Foundation Trust Company Name : North East Ambulance Servic...
- Awarded
Published 2 months ago
DS&T Service Desk
Vehicle Certification Agency
38,232 GBP
Expiry date: 24/10/2022
ITSM - Service Management tool
- Awarded
Published 11 months ago
ServiceNow ITSM Tool Licenses and Professional Integration Hub
Department for Environment, Food and Rural Affairs (DEFRA)
321,122 GBP
Expiry date: 06/11/2022
Contract awarded for additional licenses and integration hub
- Awarded
Published 7 months ago
Support and Maintenance for Service Desk Management System (Sostenuto)
Warrington Borough Council
Expiry date: 23/11/2022
Support and Maintenance for Service Desk Management System (Sostenuto)
- Awarded
Published 6 months ago
DDaT21481 Service Desk Management Solution
UK Shared Business Services Ltd
14,211 GBP
Expiry date: 29/11/2022
***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for a Service Desk Management Solution Software Package. This has been sourced via a single quote with justification....
- Awarded
Published a month ago
Transparency Notice - Remedy Configuration Project
Ministry of Defence
296,345 GBP
Expiry date: 20/12/2022
Services for the configuration and migration of DIO-CIO Remedy to create new ITSM solution
- Awarded
Published 10 months ago
Delivery Partner for the FCDO's Future Service Management (FSM) Programme
Foreign, Commonwealth and Development Office
2,986,406 GBP
Expiry date: 01/01/2023
This contract is being tendered via CCS's Digital Outcomes and Specialists framework agreement (DOS), RM1043.7. https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/14626 Summary of the Work Define the Oper...
- Awarded
Published 21 days ago
ServiceDesk ITT consultancy support
National Audit Office
60,000 GBP
Expiry date: 31/01/2023
Consultancy to assist with the renewal of the Service desk contract
- Awarded
Published 3 months ago
WSCC - JS - Dell EMC Support Renewal
West Sussex County Council
31,875 GBP
Expiry date: 06/02/2023
Dell EMC Support and Maintenance with Service Desk The support period is 07/02/2022 - 06/02/2023. Call-off under the (Y20011) KCS Software Products and Associated Services 2
- Awarded
Published 25 days ago
Service Matter Expert to assist with Service desk contract renewal
National Audit Office
40,000 GBP
Expiry date: 13/02/2023
Supply of Service Management consultants to assist with the production of the ITT for the Service desk renewal project
- Awarded
Published 2 months ago
Provision of E-procurement System Service Desk Support
Department for Transport
120,000 GBP
Expiry date: 27/02/2023
This award notice details the award of contract for the provision of E-procurement System Service Desk Support to Accenture UK Limited by the Department for Transport following Open competition under the Public Contract Regulations 2015. This contract is...
- Awarded
Published 24 days ago
ITSM Service Desk Software
Surrey and Borders Partnership NHS Foundation Trust
64,365.6 GBP
Expiry date: 30/03/2023
Freshworks Employee Engagement Suite (EES) - ITSM Service Desk Software
- Awarded
Published 2 months ago
Project 24686 DW IT Support 2022
Department For Work and Pensions (DWP)
2,374,272 GBP
Expiry date: 31/03/2023
Activities to support dev ops and ITSM services
- Awarded
Published 2 months ago
Service Desk Service 21/22
Ofsted
456,666 GBP
Expiry date: 31/03/2023
Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12) This contract is for the provision...
- Awarded
Published 2 months ago
Service Desk Telephone Support
London Borough of Brent
150,000 GBP
Expiry date: 31/03/2023
Service Desk Telephone Support for the Shared Technology Services Boroughs of Brent, Lewisham and Southwark.
- Awarded
Published 2 months ago
Basic Digital Service (ITSM) - Live Service Operation
Home Office
3,400,000 GBP
Expiry date: 31/03/2023
Basic Digital Service (ITSM)
- Awarded
Published 6 months ago
Shift Pattern Software Solution
Maritime and Coastguard Agency
320,587 GBP
Expiry date: 31/03/2023
The MCA have an enduring need to develop and publish non-routine work schedules to support 24/7 working in HMCG and I&T, together with 7 day rostering for DMSS Surveyors. The support agreement for Maritime Operations (MarOps) and surveyors capability laps...
- Awarded
Published 3 months ago
IT Service Management (Hornbill)
Staffordshire Police
54,360 GBP
Expiry date: 26/04/2023
Cloud Hosted IT Service Desk Solution Licence, support and service manager. Contract awarded through G-Cloud 11.
- Awarded
Published 4 months ago
IT Service Support
Department for Digital Culture Media and Sport
3,838,300 GBP
Expiry date: 30/04/2023
DCMS requires a supplier to provide service desk and service management services.
- Awarded
Published 4 months ago
Energy Data Systems Call Off (CCS)
Crown Commercial Service
854,116 GBP
Expiry date: 30/04/2023
Utility Management Software Procurement Operations Crown Commercial Service Room 2Y92, Concept House, Cardiff Road, Newport, NP10 8QQ Mobile: 07827 835835 Customer Service Desk: 0345 410 2222
- Awarded
Published 11 months ago
Provision of IT Service Management Solution for the Information Commissioners Office
Information Commissioner's Office
95,000 GBP
Expiry date: 10/05/2023
Provision of HaloITSM, a fully ITIL aligned service desk solution.
- Awarded
Published 11 months ago
ServiceNow Implementation Partner
NHS Digital
10,000,000 GBP
Expiry date: 06/06/2023
Contract for a strategic implementation partner for NHS Digital's ServiceNow IT service desk tool. Call-off contract from Technology Services 2 framework (RM3804)
- Awarded
Published 9 months ago
ITSM Replacement
Essex County Fire and Rescue Service
72,600 GBP
Expiry date: 13/06/2023
ITSM SAAS Solution contract awarded through G-Cloud
- Awarded
Published 12 months ago
LDC-080 Provision of service desk software
Lichfield District Council
78,651 GBP
Expiry date: 21/06/2023
Provision of service desk software
- Awarded
Published 11 months ago
Provision of service desk software
Lichfield District Council
78,651 GBP
Expiry date: 21/06/2023
LDC-080 Provision of service desk software
- Awarded
Published 10 months ago
IT Service Management System (Cloud Hosted)
Cambridgeshire County Council
177,826 GBP
Expiry date: 29/06/2023
Cloud Hosted IT Service Desk Solution Licence and Support joint award with Peterborough City Council awarded via G-Cloud 12 Lot 2: Cloud software\r \r Peterborough City Council where the procurement lead with the final contract costs spit\r CCC 60% \r ...
- Awarded
Published 9 months ago
2021-083 Ivanti Service Manager
Ofgem
89,856 GBP
Expiry date: 30/06/2023
The Services to be provided by the Supplier under G-cloud framework Lot 2 - Cloud Services are listed below: Ivanti Service Manager - Service Desk SaaS Fixed (Named) Analyst Cloud Subscription Ivanti Service Manager - SaaS BI Reporting Server Cloud Subs...
- Awarded
Published 9 months ago
Managed Services ITSM/Development/PSO
Department for Business Energy and Industrial Strategy (BEIS)
126,440 GBP
Expiry date: 18/07/2023
Specialist services for a Project Support Officer - Help to Grow project under BEIS Digital and Software Developer - Better Information Architecture project under KIM.
- Awarded
Published 9 months ago
Cirrus Service Desk
Department for Business Energy and Industrial Strategy (BEIS)
1,213,715 GBP
Expiry date: 31/07/2023
First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool. Service also includes Major Incident Management coordination service....
- Awarded
Published a year ago
Provision of IT Managed Services
Red Kite Community Housing Ltd
3,400,000 GBP
Expiry date: 04/08/2023
Red Kite's IT infrastructure currently comprises hardware principally co-located in their current MSP's datacentre, with some on-site at Red Kite's Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP's primary a...
- Awarded
Published 3 months ago
DDSFTW/039 702873450
Ministry of Defence
49,694 GBP
Expiry date: 15/09/2023
Software and Licensing to support SMITS Annual Software Support and Maintenance from 1st Apr 21 to 31st Mar 22. This provided Software licensing, subscriptions, Hardware, Software Maintenance and Support Renewals. Enabling the continued delivery of the SM...
- Awarded
Published a month ago
Service Desk Solution to enable the management of IT related incidents for the Buyer's staff (IT Service Desk)
SOCIAL WORK ENGLAND
37,382.4 GBP
Expiry date: 16/09/2023
Social Work England require a Service Desk Solution to enable the management of IT related incidents for the Buyer's staff.
- Awarded
Published 11 months ago
IT Service Management System (Cloud Hosted)
Peterborough City Council
64,632 GBP
Expiry date: 29/09/2023
Cloud Hosted IT Service Desk Solution Licence and Support
- Awarded
Published 7 months ago
EODS Service Desk
Department for Environment, Food and Rural Affairs (DEFRA)
912,000 GBP
Expiry date: 30/09/2023
EODS Third Line Support Desk
- Awarded
Published 6 months ago
Managed learning services
NHS England
18,000,000 GBP
Expiry date: 03/11/2023
The Supplier shall provide a free to access secure web based public learning portal, hosting a catalogue of courses in a broad range of subject areas, which are regularly refreshed, can be used either off the shelf or customised and either sourced in-hous...
- Awarded
Published a year ago
NCG201006RFQ - Service Desk Solution **AWARD**
NCG Corporation
195,000 GBP
Expiry date: 04/11/2023
NCG contracted with Softact for supply of a service desk solution via KCS framework SOFTWARE PRODUCTS & ASSOCIATED SERVICES 2 Y20011
- Awarded
Published 2 months ago
Service Point
The College of Policing
179,452 GBP
Expiry date: 08/11/2023
Provision of an ITSM solution based upon the function of the ITIL framework for good practise to support the College of Policing's service desk. This was awarded following an exercise via Gcloud.
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