BT408 - Customer Diagnostic (Westminster 2030 - Fit for the Future)

8 suppliers have saved this notice.

Looks like a fit? Save this tender and qualify it in Stotles

Buyer

Westminster City Council

Current supplier

Human Engine Ltd

Description

Westminster City Council has awarded the contract to deliver a Customer Diagnostic. Currently, customer contact is fragmented across multiple services and channels, creating duplication, inefficiencies, and inconsistent experiences. This diagnostic will assess the current customer contact landscape, identify opportunities for improvement, and define a Target Operating Model (TOM) for future customer experience. ## Contract award

Qualify tenders faster with AI summaries - see key details in the Stotles app

Product / service

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Contract structure

Lorem ipsum dolor sit amet. Ut fuga adipisci eum commodi enim qui eveniet iste ab ullam cupiditate.

Organisation mentioned

Qui porro unde et voluptatem impedit qui accusantium nisi qui ducimus rerum.

Supplier requirements

Quo omnis ipsa 33 maxime minus a omnis quia. Id aperiam sunt et dolor molestiae ad sint nemo aut omnis iste! Qui impedit cumque ad consequatur consequatur aut doloribus incidunt aut aliquid quia et omnis eaque.

Unlock AI summaries and buyer insights for free

Connect with key decision makers

Go beyond procurement contacts. Stotles gives you the decision makers that choose who gets the tender.

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Chief Executive/Bi-Borough Exec Dir ASC

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Law & Governance

Top Level Director

Telford and Wrekin Council

20,000

Published 7 days ago

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Yorkshire Ambulance Service NHS Trust Taunton and Somerset NHS Foundation Trust Royal Mint HM Courts and Tribunal Service (HMCTS)Tourism Ireland CLG Taff Housing Association NEW ANGLIA LOCAL ENTERPRISE PARTNERSHIP LIMITED Priory School Royal College of Art Bon Accord Support Services Ltd

Explore over 15,000 buyers