Awarded contract
Published
BT408 - Customer Diagnostic (Westminster 2030 - Fit for the Future)
8 suppliers have saved this notice.
Looks like a fit? Save this tender and qualify it in Stotles
Current supplier
Human Engine Ltd
Description
Westminster City Council has awarded the contract to deliver a Customer Diagnostic. Currently, customer contact is fragmented across multiple services and channels, creating duplication, inefficiencies, and inconsistent experiences. This diagnostic will assess the current customer contact landscape, identify opportunities for improvement, and define a Target Operating Model (TOM) for future customer experience. ## Contract award
Qualify tenders faster with AI summaries - see key details in the Stotles app
Never miss a tender again
Get alerts, AI summaries and tools to qualify faster
Explore similar pre-tenders, open or awarded contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
British Film Institute (BFI)
46,725 GBP
Published 18 hours ago
Greater Manchester Combined Authority
0
Published 2 days ago
London Borough of Hackney
0
Published 2 days ago
Awarded
565/25/15733 - Design Prisoner Call System for Ablutions and Landings across A, B, and C Wing
Gov Facility Services Limited
15,740 GBP
Published 2 days ago
Explore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
CPV Codes
Sign up to the Stotles Tender Tracker for free
Find even more contracts with advanced search capability and AI powered relevance scoring.