Awarded contract

Published

BT408 - Customer Diagnostic (Westminster 2030 - Fit for the Future)

8 suppliers have saved this notice.

Looks like a fit? Save this tender and qualify it in Stotles

Current supplier

Human Engine Ltd

Description

Westminster City Council has awarded the contract to deliver a Customer Diagnostic. Currently, customer contact is fragmented across multiple services and channels, creating duplication, inefficiencies, and inconsistent experiences. This diagnostic will assess the current customer contact landscape, identify opportunities for improvement, and define a Target Operating Model (TOM) for future customer experience. ## Contract award

Never miss a tender again

Get alerts, AI summaries and tools to qualify faster

Explore similar pre-tenders, open or awarded contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

London Borough of Brent

78,100 GBP

Published a day ago

Staffordshire Commissioner Police Fire and Rescue Crime

140,125 GBP

Published a day ago

North Somerset Council

60,000 GBP

Published 5 days ago

ANGLIAN WATER SERVICES LIMITED

36,000,000 GBP

Published 5 days ago

Cambridgeshire and Peterborough Combined Authority

45,000 GBP

Published 5 days ago

Sunderland City Council

56,665 GBP

Published 6 days ago

Borough Council of King's Lynn and West Norfolk

150,000 GBP

Published 6 days ago

Department of Finance

1,975,983.85 GBP

Published 6 days ago

Bank of England

170,833.33 GBP

Published 6 days ago

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Explore over 15,000 buyers

Sign up to the Stotles Tender Tracker for free

Find even more contracts with advanced search capability and AI powered relevance scoring.