Scottish SME Energy Efficiency Advice and Support Service

Description

Zero Waste Scotland has appointed a Contractor for the provision of a free-to-use energy efficiency advice and support service for small to medium-sized enterprises in Scotland, prioritised to identifying potential carbon savings and enabling implementation to realise CO2e reduction. This is a Managed Service delivered on behalf of Zero Waste Scotland and as part of the Energy Efficiency Scotland programme. Zero Waste Scotland provides a free-to-use technical and behaviour change advice and support service (‘the Service’) designed to provide advice and support on energy efficiency measures and opportunities for small to medium-sized enterprises across the whole of Scotland and covering all sectors. The Service will help customers to identify the economic and environmental benefits to be achieved through energy efficiency, by building business cases that lead to the practical implementation of energy efficiency measures. The Service will build upon the success of the previous Resource Efficient Scotland Advice and Support Service, retaining and improving where practicable current Service and customer satisfaction levels while continuing to grow the Service in terms of support provided (volume and range), and both the carbon and cost savings identified. The Service will be a key element of the Energy Efficient Scotland programme and will comprise the following core elements: (a) A Central Hub Service (b) Light-Touch Activity (c) In-Depth Activity The Service must be designed flexibly to allow reprioritisation of workload and activity as necessary to respond to changes in business and / or policy requirements, including target sectors, and with the potential to increase capacity where and when interest in the Service is likely to peak – for example, following a major event or promotional activity – or where additional funding is made available to support further delivery. Further information on the service requirements can be found in the procurement documents.