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Awarded

RFT for the Provision of ICT Helpdesk Services

Published

Supplier(s)

Hibernia Evros Technology Group

Description

The Department of Jobs, Enterprise & Innovation seeks tenders for the provision of ICT Helpdesk Services. A highly efficient and professional ICT Helpdesk is required to support staff across the Department in achieving their business objectives. The technical capacity to deliver the service must be supported by a keen focus on quality customer service. The successful service provider will be expected to provide quality, on-site resources for the ICT Helpdesk to support, maintain, and enhance ICT services and to respond to a wide range of ICT-related queries from staff by email, telephone or online. The contract will be for a period of one year with the option to extend the contract on a yearly basis up to a maximum total of four years.

Timeline

Publish date

11 years ago

Buyer information

Department of Businesss, Enterprise and Innovation

Contact:
Patrick Ryan
Email:
yvonne.harte@dbei.gov.ie

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Notice topics

Computer support and consultancy servicesComputer support servicesIT services: consulting, software development, Internet and supportTechnical computer support services

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesTechnical computer support servicesComputer support servicesComputer support and consultancy services

Source

eTenders Ireland
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