Awarded contract
Published
Collection agency services
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Description
Viken County will need a contract with a debt collection agency from 1.1.2020. The contract will only apply to the follow-up of new demands that are invoiced from Viken from 1.1.2020. Demands that were sent by the previous contract partners will not be transferred to the new contract partner. Viken County will use Visma Enterprise for outgoing invoices and payment follow-up. Viken will send first reminders itself. We would like a debt collection agency to take over the follow-up and collection of cases when customers still do not pay after this. Viken will use Visma's system 'Webservice inkasso' for transferring to/from debt collection. A comprehensive description of the contract is given in the annexes to the tender documentation. Viken County will need a contract with a debt collection agency from 1.1.2020. The contract will only apply to the follow-up of new demands that are invoiced from Viken from 1.1.2020. Demands that were sent by the previous contract partners will not be transferred to the new contract partner. Viken County will use Visma Enterprise for outgoing invoices and payment follow-up. Viken will send first reminders itself. We would like a debt collection agency to take over the follow-up and collection of cases when customers still do not pay after this. Viken will use Visma's system 'Webservice inkasso' for transferring to/from debt collection. A comprehensive description of the contract is given in the annexes to the tender documentation.
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