CRM & Billing System
Published
Value
Description
Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present insightful data to customers and deliver superior service levels. Most importantly, the delivery of the new CRM system capable of leveraging smart metering capabilities, is a critical enabler for realising the benefits of rolling out smart metering in Portsmouth Water’s supply area to meet our water resources challenges. Lot 1: Portsmouth Water is seeking to undertake the implementation and hosting of a replacement CRM and billing system. This will revolutionise our relationship with our customers, providing the capability to present insightful data to customers and deliver superior service levels. Most importantly, the delivery of the new CRM system capable of leveraging smart metering capabilities, is a critical enabler for realising the benefits of rolling out smart metering in Portsmouth Water’s supply area. The increased data and analytics that the smart programme will deliver, including granular customer usage insight, is a crucial component in engaging our customer base to reduce demand and achieve our water savings. Lot 1: Portsmouth Water is seeking to undertake the implementation and hosting of a replacement CRM and billing system. This will revolutionise our relationship with our customers, providing the capability to present insightful data to customers and deliver superior service levels. Most importantly, the delivery of the new CRM system capable of leveraging smart metering capabilities, is a critical enabler for realising the benefits of rolling out smart metering in Portsmouth Water’s supply area. The increased data and analytics that the smart programme will deliver, including granular customer usage insight, is a crucial component in engaging our customer base to reduce demand and achieve our water savings.
Timeline
Publish date
2 years ago
Close date
a year ago
Buyer information
Portsmouth Water Limited
- Contact:
- Paul Swaine
- Email:
- paul.swaine@portsmouthwater.co.uk
Explore contracts and tenders relating to Portsmouth Water Limited
Go to buyer profileNotice topics
Source
"Find-a-Tender"To save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Openclosing
ESPH CS WDC HR and Payroll System (ESPH593 TT)
ESPH CS WDC HR and Payroll System (ESPH593 TT)675,000 GBPPublished today
- Openclosing
GB-YORK: Customer Relationship Management (CRM) Services ITT
York St John University37,500 GBPPublished 2 days ago
- Openclosing
UTMC Support for Bus Priority in SPRUCE and additional System Development
Leeds City CouncilPublished 2 days ago
- Openclosing
Research and Healthcare Resources ("RAHR") for Technology Outcomes Framework Agreement
Genomics England50,000,000 GBPPublished 2 days ago
- Openclosing
UTMC Support for SPRUCE developing bus priority strategies
Leeds City Council67,500 GBPPublished 2 days ago
- Openclosing
GB-YORK: Customer Relationship Management (CRM) Services ITT
York St John University37,500 GBPPublished 3 days ago
Explore other contracts published by Portsmouth Water Limited
Explore more open tenders, recent contract awards and upcoming contract expiries published by Portsmouth Water Limited.
- Openclosing
Infrastructure Term Service Contract and Smart Water Meter Installation
Portsmouth Water Limited136,500,000 GBPPublished 14 days ago
- Closed
Smart Meter Asset, AMI Network and Data Provision
Portsmouth Water Limited40,000,000 GBPPublished 6 months ago
- Closed
Havant Thicket Reservoir Project - Visitor Centre and Recreational Facilities
Portsmouth Water LimitedPublished 7 months ago
- Closed
Havant Thicket Reservoir Project - Visitor Centre and Recreational Facilities
Portsmouth Water Limited8,659,000 GBPPublished 8 months ago
- Closed
Havant Thicket Reservoir Project – Main Reservoir Works (MRW+)
Portsmouth Water Limited88,400,000 GBPPublished 3 years ago
- Closed
Havant Thicket Reservoir Project – Main Works Pipeline
Portsmouth Water Limited79,400,000 GBPPublished 3 years ago
Explore more suppliers to Portsmouth Water Limited
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.