Awarded contract
Published
RFT for the Provision of an Artificial Intelligence (AI) Powered Virtual Assistant (Chatbot) to TUS
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Description
The University is seeking proposals from qualified vendors for the design, development, implementation, and support of an AI-powered chatbot platform. This virtual assistant will serve students, staff, and visitors by delivering instant, accurate, and context-aware responses across academic, administrative, and technical areas. The platform will establish a foundation for advanced AI capabilities to analyse historical data, uncover patterns, and enhance student success. The aim of this tender is to select a vendor with a proven track record, capable of delivering and supporting an AI-driven Student Engagement Platform. The virtual assistant will provide 365 24/7 multilingual support for students across a multi-campus environment, improving access to key services and information.
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