Tenders & contracts relating to customer experience

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Customer experience tenders & contracts

  • Open

    Published 6 days ago

    Southsea Castle Catering and Events Concession Opportunity - Portsmouth 2026

    price-tag-icon8,200,000 GBPtime-iconClose date: 07/08/2026

    Portsmouth City Council ("the Council") is inviting tenders from suitably qualified and experienced catering and events operators for the delivery of catering and events services at Southsea Castle, under a long term commercial arrangement comprising a co...

  • Open

    Published 23 days ago

    The Provision of Journey Planning, Mobile Ticketing and Mobile Application

    time-iconClose date: 06/07/2026

    The West Midlands Travel App (WMTA) Project aims to replace our current fragmented transport information with a simple, trusted, and dependable digital solution. Acting for its customers, Transport for West Midlands (TfWM) seeks a unified platform that si...

  • Open

    Published 23 days ago

    The Provision of Journey Planning, Mobile Ticketing and Mobile Application

    price-tag-icon4,376,212 GBPtime-iconClose date: 06/07/2026

    The West Midlands Travel App (WMTA) Project aims to replace our current fragmented transport information with a simple, trusted, and dependable digital solution. Acting for its customers, Transport for West Midlands (TfWM) seeks a unified platform that si...

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  • Open

    Published 4 months ago

    -- Homes England Help to Buy Mortgage Administrator

    time-iconClose date: 02/07/2026

    Homes England is undertaking a pre-market engagement exercise, comprising a briefing document and an accompanying questionnaire. Following receipt of questionnaire responses, Homes England intends to hold one-to-one sessions with all interested parties, s...

  • Open

    Published 5 days ago

    Mystery Shopping Market Research for TransPennine Trains Limited

    price-tag-icon375,000 GBPtime-iconClose date: 21/07/2026

    TransPennine Express (TPE) is a train operating company dedicated to providing high-quality rail services across the North of England and into Scotland. We are committed to continually improving the customer experience and rely on detailed, accurate, and ...

  • Open

    Published a month ago

    Homecare - Supply of Materials 2027

    price-tag-icon365,636,158 GBPtime-iconClose date: 10/07/2026

    Abri has launched a new corporate strategy for 2026–2031, centred on a new "home and place standard" for all its 58,000 homes. This standard aims to exceed compliance by 2031, prioritizing customer experience, safety, environmental sustainability, and qua...

  • Open

    Published 3 years ago

    Bus Driver Training

    price-tag-icon100,000,000 GBPtime-iconClose date: 02/10/2033

    To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...

  • Open

    Published 18 days ago

    MGN0095 - Scaffolding Tender

    price-tag-icon1,500,000 GBPtime-iconClose date: 10/07/2026

    Magna Housing Ltd is currently preparing to procure a new multi-lot framework agreement for the provision of responsive and planned scaffolding services across our housing stock. Overview of Requirement Magna is seeking to appoint suitably qualified, expe...

  • Pre-tender

    Published 4 months ago

    Provision of Contact Centre Technologies for Flintshire County Council

    price-tag-icon1 GBPtime-iconClose date: 30/06/2026

    Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable s...

  • Open

    Published 5 years ago

    EPoS systems (2025 - 2029)

    price-tag-icon1,800,000 GBPtime-iconClose date: 05/12/2028

    This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...

  • Open

    Published 8 months ago

    Provision of Training Services to the Restaurant and Hospitality Skillnet

    price-tag-icon1,300,000 EURtime-iconClose date: 31/12/2030

    Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...

  • Open

    Published 6 days ago

    Lift Modernisation Works - 2026 to 2036

    price-tag-icon85,980,224 GBPtime-iconClose date: 27/07/2026

    Southern Housing are seeking to procure 4 contractors to delivery of lift modernisation works across 4 Lots. And Bidders will be required to have the capability to fulfil the following roles in support of contract delivery: a. Liaison with Residents in re...

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