Tenders & contracts relating to Customer survey services

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Customer survey services tenders & contracts

  • Awarded

    Published 10 months ago

    Staff Engagement Survey

    price-tag-icon11,500 GBPtime-iconExpiry date: 24/10/2025

    The Fund has developed a Corporate Plan, including a number of KPIs, one of which stipulates that "our employee engagement score will be in the top quartile when compared with similar and comparable organisations." We seek the provision of a service to en...

  • Awarded

    Published 2 years ago

    Contact Centre Services

    price-tag-icon9,544,470.42 GBPtime-iconExpiry date: 16/11/2025

    Provision of outsourced contact centre services.

  • Awarded

    Published 9 months ago

    Customer Satisfaction Survey 24/25

    price-tag-icon149,880 GBPtime-iconExpiry date: 03/12/2025

    The provision of a research organisation that will provide the Agency with research services to evaluate customer views on the performance of the Insolvency Service across a range of services and measures.

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  • Awarded

    Published 3 years ago

    Provision of Customer Experience Survey 2022/25

    price-tag-icon1,166,540 GBPtime-iconExpiry date: 31/12/2025

    The Department for Work and Pensions (DWP), henceforth to be referred to as the "Authority", seeks proposals from suitably qualified and experienced organisations to deliver its Customer Experience Survey: a push-to-web survey of up to 20 minutes in lengt...

  • Awarded

    Published 3 years ago

    Cornwall Council Residents Survey 2022-25

    price-tag-icon120,000 GBPtime-iconExpiry date: 01/01/2026

    Cornwall Council is committed to listening to residents and acting in their best interests. The Council’s regular resident survey provides feedback on what is important to people and what they think of their Council, the services it provides and its value...

  • Awarded

    Published a year ago

    BT46 - RM1557.13- Customer Satisfaction Feedback and Insights

    price-tag-icon62,807 GBPtime-iconExpiry date: 31/01/2026

    The GovMetric feedback tool is a customer satisfaction reporting platform for surveys and insights that will gather customer sentiment and reason for procuring that sentiment online, via website and all webform and on email responses. This is stage 2 of t...

  • Awarded

    Published 4 years ago

    CQC Staff Survey (Our People Surveys)

    price-tag-icon94,800 GBPtime-iconExpiry date: 31/03/2026

    This is an Award Notice Provision to deliver staff pulse surveys and main staff surveys for CQC . CQC are seeking a supplier who can provide flexibility in the frequency and nature of surveys to meet our organisational needs . CQC's current programme c...

  • Awarded

    Published a year ago

    FHP0010 - Customer Feedback Surveys

    price-tag-icon80,000 GBPtime-iconExpiry date: 31/03/2026

    Contract award for 2 years following a below threshold RFQ procedure.

  • Awarded

    Published 2 years ago

    National Highways & Transport Network (NHT) Public Satisfaction Surveys

    price-tag-icon54,090 GBPtime-iconExpiry date: 31/03/2026

    The National Highways & Transport Network (NHT Network) is a benchmarking and service improvement organisation for members that provides a service to measure and compare local authority performance. The NHT survey is a nationally recognised survey that...

  • Awarded

    Published a year ago

    FHPP0010 - Customer Relationship Programme - Customer Feedback Surveys

    price-tag-icon80,000 GBPtime-iconExpiry date: 31/03/2026

    Futures Housing Group is looking to appoint a provider for the Customer Relationship Programme in relation to Customer Feedback Survey details of which are included in the enclosed documents available on Due North procurement portal....

  • Awarded

    Published 2 years ago

    Provision of Customer Experience Platform

    price-tag-icon999,000 GBPtime-iconExpiry date: 29/05/2026

    A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience ...

  • Awarded

    Published 2 years ago

    Tenant Satisfaction Measures

    price-tag-icon60,000 GBPtime-iconExpiry date: 13/08/2026

    SCC require a company to carry out a telephone and electronic survey - new requirement from regulator of social housing. 1500 surveys are required to meet requirements detailing a minimum of 12 pre-determined questions. Additional information: Please s...

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