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Awarded

COPFS-2020-009 ITSM Service Desk

Published

Supplier(s)

Freshworks Inc.

Value

199,000 GBP

Description

Provision of a cloud-based IT Service Management Service Desk with Chatbot and self-service portal. This is a contract award notice for a call-off from the Crown Commercial Services G-Cloud 11 framework for the provision of a cloud-based IT Service Management Service Desk with Chatbot and self-service portal.

Timeline

Award date

4 years ago

Publish date

4 years ago

Buyer information

Crown Office and Procurator Fiscal Service

Contact:
Ruth Wildgoose
Email:
procurementreturns@copfs.gov.uk

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Notice topics

Information technology servicesSoftware package and information systems

Related topics

Information systems or technology strategic review and planning servicesMiscellaneous software package and computer systemsInformation systems and serversSoftware package utilitiesDatabase and operating software packageCommunication and multimedia software package

Source

Public Contracts Scotland
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