Request for Tenders for the provision of Unified Inbox, Dashboard and Omni Channel enabled Text based Communications for the Citizens Information Board
Published
Description
The Services comprise of a SaaS solution that provides a unified dashboard and inbox for omni-channel communications with members of the public in Ireland. This solution would enable customers of MABS to chat with a member of MABS staff through WhatsApp, Viber, Messenger, Twitter direct messaging, Instagram direct messaging, and an online web chat function on mabs.ie
Timeline
Publish date
a year ago
Close date
a year ago
Buyer information
Citizens Information Board
- Contact:
- John O Donovan
- Email:
- gary.watters@ciboard.ie
Explore contracts and tenders relating to Citizens Information Board
Go to buyer profileNotice topics
Source
eTenders IrelandTo save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Openclosing
Provision of a Customer Relationship Management (CRM) System with an integrated Digital Forms Platform and a Customer Web Portal
Leitrim County Council_2136Published today
- Openclosing
Vulnerability Assessment for applicants for international protection in accordance with the requirements of S.I 230/2018 ‘European Reception Conditions Directive’
Department of Children, Equality, Disability, Integration and Youth6,000,000 EURPublished 21 days ago
- Closed
Operator of the National Emergency Call Answering Service
Department of the Environment, Climate and Communications90,000,000 EURPublished a month ago
- Closed
Managed Business Process Services to Support SEAI Programmes
Sustainable Energy Authority of Ireland37,000,000 EURPublished 4 months ago
- Closed
TR653 - ESB Complete Print and CX Service
Electricity Supply Board (ESB)18,000,000 EURPublished 5 months ago
- Closed
ECommerce, Student Information System and an Integrated Payment Solution
University College Dublin (UCD)Published 5 months ago
- Closed
Provision of Consultancy Support to the CRU’s Customer Care Team (CCT) Dispute Resolution Function
Commission for Regulation of Utilities212,000 EURPublished 6 months ago
- Closed
Processing of Garda vetting applications on behalf of Early Learning and School Age Childcare service providers and DCEDIY
Department of Children, Equality, Disability, Integration and Youth2,000,000 EURPublished 7 months ago
- Closed
Processing of Garda vetting applications on behalf of Early Learning and School Age Childcare service providers and DCEDIY
Department of Children, Equality, Disability, Integration and Youth2,000,000 EURPublished 7 months ago
Explore other contracts published by Citizens Information Board
Explore more open tenders, recent contract awards and upcoming contract expiries published by Citizens Information Board.
- Unknown
RFI - Development of a Service User Impact Framework for companies funded by the Citizens Information Board
Citizens Information BoardPublished 4 months ago
- Closed
Licensing and Support for Autodesk Software
Citizens Information Board100,000 EURPublished 5 months ago
- Unknown
Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres
Citizens Information BoardPublished 7 months ago
- Closed
Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres
Citizens Information Board1,200,000 EURPublished 8 months ago
- Closed
Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres
Citizens Information Board1,200,000 EURPublished 8 months ago
- Closed
Request for Tenders for the provision of Meeting PODs for two (2) County Libraries
Citizens Information Board30,000 EURPublished 9 months ago
- Closed
The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board
Citizens Information Board1,500,000 EURPublished a year ago
- Closed
Contract Cleaning and other related services for specified CIB locations.
Citizens Information Board308,000 EURPublished a year ago
- Closed
Human Resource services for the Citizens Information Board and its 22 service delivery companies
Citizens Information Board1,400,000 EURPublished a year ago
Explore more suppliers to Citizens Information Board
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Gloucestershire County Council
- Derbyshire County Council
- Centre for Environment, Fisheries and Aquaculture Science
- Advance Northumberland Limited
- East Kent Hospitals University
- Crawley Borough Council
- Central Statistics Office
- Shannon Foynes Port Company
- The Teaching Council
- Stansted Airport Ltd
- Northern Care Alliance
- William Willett Learning Trust
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.