Awarded contract
Published
Ticketing, Marketing & CRM System
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Close date
2021-12-20
Description
Skellig Distillers Ltd invites tenders from suppliers who can provide a new “Connected Online Booking System” for the Skellig Six18 Distillery & Visitor Experience on the Wild Atlantic Way in County Kerry, Ireland. Please find full details in the 'Request for Tender' document attached. We seek an integrated Ticketing/ Marketing/CRM system and related hardware for tour & event booking, ticketing, ePOS from our Distillery Gift Shop and online retail. The solution must include gift vouchers, customer membership/loyalty programmes and business data management that can drive successful campaign strategies, both online and in-venue. The UX / customer journey should be seamless, with easy-to-use functionality and solid reliability/availability. The solution must fully integrate with our existing website and back-office systems as detailed in the RFT. Hardware requirements include a self-service kiosk for walk-in visitors (language options are a plus).
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