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Awarded

Customer Satisfaction Research: Telephone Annual Survey

Published

Supplier(s)

Marketing Means (UK) Limited

Value

16,000 GBP

Description

Travel survey via telephone research to be carried out to track satisfaction and travel behaviours on bus, tram and train in South Yorkshire. This survey is a replacement for the postal self-completion travel survey which has been carried out since 2005 (although it is recognised that due to the significant change in format and methodology that the new telephone survey will not be directly comparable to this postal survey). This telephone survey is a comprehensive piece of research capturing information on: * Passenger Satisfaction * Customer Profiling * Customer Characteristics Additional information: Full tender documentation including the Specification, Invitation to Tender, Draft Contract and Instructions can be accessed at http://www.sypte.co.uk/WhatWeDo/Contracts

Timeline

Publish date

5 years ago

Award date

5 years ago

Buyer information

South Yorkshire Passenger Transport Executive

Contact:
-
Email:
tendering@sypte.co.uk

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Notice topics

Customer satisfaction surveySurvey services

Related topics

Customer survey servicesEconomic research servicesSurvey analysis servicesSurvey conduction servicesSurvey design servicesMarket research services

Source

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