User Research Support for Registration Transformation Programme

Description

Social Care Wales seeks to appoint a suitably experienced supplier to deliver iterative user research and usability testing to support the ongoing development of its online Registration application. The work forms part of the Registration Transformation Programme and will focus on testing and refining individual sections of the application form to improve the user experience for social care workers. The supplier will recruit participants, conduct remote usability testing sessions, and provide clear, actionable insights and recommendations to inform design improvements. Research will be delivered in cycles, with additional sections included subject to available time and budget. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=165907. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.