Provision of an Operations Management solution and In-Cab Technology for Waste & Recycling
Published
Description
The Council is looking to invest in a quality and cost effective end-to-end digital solution from a single supplier to modernise Waste and Recycling services across the Authority. This solution will comprise of: - An end-to-end digital solution which combines in-cab units, back office system and database capability for a variety of tasks including: - An “out of the box” system with minimal configuration - Automation of administrative tasks (completion/closure of CRMs for tasks such as missed collections, bulky household collections and delivery of containers) - Provide additional/continual service efficiencies through automated task allocation based on Council priorities - Viewable accurate and live data of round completion/work flows for back office staff/managers with manual work (re)distribution capabilities dependant on service need - Configurable database which contains property/user information, including container type and size, contamination history, application for containers history, enforcement history (including pictures/evidence), additional requirements (assisted collections) and subscription information for garden waste/AHP etc. - Manual input from Operatives using the in cab system to input completion of work streams (collection rounds etc.) and identify where manual intervention is needed (contaminated containers, replacement containers, safety/welfare issues and orphan bins/fly tipping. - A mobile hardware solution (rugged touchscreen device) which can be mounted into Waste and Recycling Fleet, allowing for a full user interface. There will also be a requirement for the supplier to fit the devices and then retrofit a number of these units to our new waste fleet in 2023. - Real-time connectivity between back office system and in-cab units, allowing for tasks to be “pushed” from back office to specific crews for resolution and updates “pushed” back from the in-cab into the back-office. This will include an offline mode for when the device is in an area of poor signal. - Sufficient users/licences must be provided to enable the council to deploy the solution across the Waste Department. This will be approximately 45 in-cab units and 20 back office users. However, with the upcoming service change, there may be a requirement for the provider to provide additional licences in the future. - Automated integration with routing software, to allow for real-time changes in routes (including multiple changes) to be applied across the solution, for route optimisation but also to allow for full flexibility when building and implementing new routes as part of the service change and continual efficiencies. - Two-way information sharing between the in-cab system and route optimisation software, allowing actual data to inform route efficiencies. - Full integration with the Council’s CRM system (currently Civica C360), automated data transfer and information sharing and automation of closing CRMs e.g. a missed container requested or container delivery. - Importing of existing data held by Council systems into the solution, including database information, BS7666 Gazetteer, GIS mapping data, CSV files etc. The aim is to have a fully configured and functional system by March 2022. Lot 1: The Council is looking to invest in a quality and cost effective end-to-end digital solution from a single supplier to modernise Waste and Recycling services across the Authority. This solution will comprise of: - An end-to-end digital solution which combines in-cab units, back office system and database capability for a variety of tasks including: - An “out of the box” system with minimal configuration - Automation of administrative tasks (completion/closure of CRMs for tasks such as missed collections, bulky household collections and delivery of containers) - Provide additional/continual service efficiencies through automated task allocation based on Council priorities - Viewable accurate and live data of round completion/work flows for back office staff/managers with manual work (re)distribution capabilities dependant on service need - Configurable database which contains property/user information, including container type and size, contamination history, application for containers history, enforcement history (including pictures/evidence), additional requirements (assisted collections) and subscription information for garden waste/AHP etc. - Manual input from Operatives using the in cab system to input completion of work streams (collection rounds etc.) and identify where manual intervention is needed (contaminated containers, replacement containers, safety/welfare issues and orphan bins/fly tipping. - A mobile hardware solution (rugged touchscreen device) which can be mounted into Waste and Recycling Fleet, allowing for a full user interface. There will also be a requirement for the supplier to fit the devices and then retrofit a number of these units to our new waste fleet in 2023. - Real-time connectivity between back office system and in-cab units, allowing for tasks to be “pushed” from back office to specific crews for resolution and updates “pushed” back from the in-cab into the back-office. This will include an offline mode for when the device is in an area of poor signal. - Sufficient users/licences must be provided to enable the council to deploy the solution across the Waste Department. This will be approximately 45 in-cab units and 20 back office users. However, with the upcoming service change, there may be a requirement for the provider to provide additional licences in the future. - Automated integration with routing software, to allow for real-time changes in routes (including multiple changes) to be applied across the solution, for route optimisation but also to allow for full flexibility when building and implementing new routes as part of the service change and continual efficiencies. - Two-way information sharing between the in-cab system and route optimisation software, allowing actual data to inform route efficiencies. - Full integration with the Council’s CRM system (currently Civica C360), automated data transfer and information sharing and automation of closing CRMs e.g. a missed container requested or container delivery. - Importing of existing data held by Council systems into the solution, including database information, BS7666 Gazetteer, GIS mapping data, CSV files etc. The aim is to have a fully configured and functional system by March 2022.
Timeline
Publish date
2 years ago
Award date
2 years ago
Buyer information
Denbighshire County Council
- Email:
- procurement@denbighshire.gov.uk
Explore contracts and tenders relating to Denbighshire County Council
Go to buyer profileSource
Sell2WalesTo save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Awarded
DIGITAL HEALTH ADVISORY (SBS10225)
NHS Shared Business Services500,000,000 GBPPublished 2 days ago
- Awarded
DIGITAL HEALTH ADVISORY (SBS10225)
NHS Shared Business Services12,350,000,000 GBPPublished 2 days ago
- Awarded
Traffic Management Displays providing road works information
Leeds City Council112,416.77 GBPPublished 2 days ago
Explore other contracts published by Denbighshire County Council
Explore more open tenders, recent contract awards and upcoming contract expiries published by Denbighshire County Council.
- Awarded
Keep My Home Support Project - Rapid Rehousing
Denbighshire County CouncilPublished 2 months ago
- Awarded
Active Travel Improvements - Rhyl Road, Denbigh – Llys Gwydyr to St Brigids School
Denbighshire County CouncilPublished 3 months ago
- Awarded
Four Great Highways, Llangollen - Public Realm Improvements
Denbighshire County CouncilPublished 4 months ago
- Awarded
Engagement Consultant for Ruthin Public Realm Improvements Project – St Peters Square
Denbighshire County CouncilPublished 4 months ago
- Awarded
Development of the North Wales Regional Partnership Board 10 Year Strategic Capital Plan Phase 2.
Denbighshire County Council225,000 GBPPublished 4 months ago
- Awarded
Development of the North Wales Regional Partnership Board 10 Year Strategic Capital Plan Phase 2.
Denbighshire County Council225,000 GBPPublished 4 months ago
Explore more suppliers to Denbighshire County Council
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Norfolk County Council
- Dounreay Site Restoration Ltd
- Your Homes Newcastle Ltd
- Horniman Public Museum & Gardens
- Donegal Education and Training Board
- Manchester Airport Plc
- National Council for Special Education
- Crewe Town Council
- WORKINGTON TOWN COUNCIL
- West Mersea Town Council
- WINCHCOMBE TOWN COUNCIL
- William Willett Learning Trust
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.