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Awarded contract

Published

Customer Perception Surveys

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Buyer

London & Quadrant Housing Trust

Value

345,000 GBP

Close date

2026-02-25

Description

L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines.

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Chairman

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Group Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Group Director of Commercial

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

79342311 - Customer satisfaction survey
79342310 - Customer survey services
79310000 - Market research services
79342300 - Customer services
79315000 - Social research services
79314000 - Feasibility study
79313000 - Performance review services

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