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Procurement activity

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• Awarded

  Published 5 months ago

  Proc445 Assisted Digital User Participants

  ATAMIS LTD70,000 GBPExpiry date: 09/12/2021

  The objective of this advert is to procure Access needs and assisted digital participants for regular user research days for services being developed by the Home Office.

• Awarded

  Published 27 days ago

  IPA Benchmarking Hub Service Project Alpha

  Cabinet Office136,300 GBPExpiry date: 23/12/2021

  The Cabinet Office have undertaken a Further Competition against Lot 1 Digital Outcomes of the Crown Commercial Service (CCS) Digital Outcomes and Specialists 5 Framework Agreement (RM1043.7). The IPA Benchmarking Team require a team to validate and ... Read more

• Awarded

  Published 21 days ago

  FBIS Skilled Worker Research

  ATAMIS LTD54,839 GBPExpiry date: 31/12/2021

  User research targeting users of the skilled worker visa route. Supplier will conduct interviews, perform analysis and report.

• Awarded

  Published 10 months ago

  Research for insight into improving digital content and communications

  The Charity Commission For England And Wales25,488 GBPExpiry date: 30/01/2022

  We are looking for a user research supplier to help us form an evidence base for improvements to our digital content and communications. This work is an important part of objective 4, "giving charities the understanding and tools they need to succeed". ... Read more

• Awarded

  Published 4 months ago

  Certification Programme - Covid Pass - Service Design and Product Owners

  Department of Health and Social Care1,150,850 GBPExpiry date: 13/02/2022

  The UK has an opportunity to lead the world in utilising the COVID-19 vaccine to start to get our economy moving again. International travel had been and must again be a significant part of the UK economy. Much work on the Covid Certification programme... Read more

• Awarded

  Published 6 months ago

  User Research - COVID Research Environment

  Genomics England123,316 GBPExpiry date: 01/03/2022

  Supporting the development of Genomics England's research environment based on user insights

• Awarded

  Published a month ago

  New business processes and UI mockups for TNA's catalogue management system editorial workflow

  The National Archives98,820 GBPExpiry date: 10/03/2022

  Re-design the business processes and interface for an editorial workflow. Building on existing user research, the supplier will carry out the required UX to develop, deliver and demonstrate wireframes and interactive mock-ups, which, when built, will meet... Read more

• Awarded

  Published 9 months ago

  UK SBS DDaT20361 UKRI Funding Service Beta/Live UX, User Research and Service Design Team

  UK Shared Business Services Ltd900,000 GBPExpiry date: 21/03/2022

  ***PLEASE NOTE THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION*** UK Research and Innovation (UKRI) had a requirement for the provision of interaction design, user research and service design services for the Beta/Live phase of the UKRI Funding Ser... Read more

• Awarded

  Published 9 months ago

  Customer Experience Digital and Data User Centred Design

  Department for Education90,690 GBPExpiry date: 28/03/2022

  User research tool at scale required to support the team in the delivery and provision of user centred design for FE Reform and to inform policy teams across the department

• Awarded

  Published 27 days ago

  Award of Provision of User Research Recruitment Partner

  Scottish Government10,000 GBPExpiry date: 31/03/2022

  The Shielding division within Scottish Government sought a provider who can recruit participants for user research and will manage the payment of incentives to those participants.

• Awarded

  Published 7 months ago

  User Research, Content Design, and Technical Delivery

  Ministry of Defence619,600 GBPExpiry date: 31/03/2022

  Provision of Cloud Support in delivery of User Research, Content Design and Technical Delivery outcomes

• Awarded

  Published 4 months ago

  User Research Participants

  Department For Work and Pensions (DWP)33,520 GBPExpiry date: 31/03/2022

  As part of this the Department is aiming to get an understanding of the people who will use these services in order to understand their needs and deliver services that meet these needs. Department for Work and Pensions Digital requires participant rec... Read more

• Awarded

  Published 2 months ago

  User Research Call Off Contract for IT Projects

  Competition and Markets Authority49,500 GBPExpiry date: 31/03/2022

  Provision of User research to support the design and build of Competition and Markets Authority Capital Projects.

• Awarded

  Published 2 months ago

  User research on NHSX Information Governance Web Pages

  NHS England33,475 GBPExpiry date: 31/03/2022

  The provision of user research using individual depth sessions with frontline health and care staff and IG professionals to determine their views on the existing dedicated Information Governance web pages and what possible future guidance would help them ... Read more

• Awarded

  Published 3 months ago

  NHS Test & Trace User Research Capability

  Department of Health and Social Care1,250,000 GBPExpiry date: 31/03/2022

  User Research capability to work alongside in-house teams/suppliers.

• Awarded

  Published 9 months ago

  User Research Participant Recruitment and Incentive Payments

  Department for Education400,000 GBPExpiry date: 26/04/2022

  User Research participants to take part in regular user research, which supports the digital transformation programme. DfE need the supplier to be able to reliably deliver participants nationwide, including members of the general public, professional user... Read more

• Awarded

  Published 6 months ago

  User Panel Platform - Licenses

  HM Revenue & Customs (HMRC)6,240 GBPExpiry date: 20/05/2022

  The HMRC Digital Strategy underpins our vision for the type of organisation we want to be and sets out how we will redesign our services to become a digital organisation. HMRC is a customer-focused delivery organisation and fully intends to meet the Gover... Read more

• Awarded

  Published 6 months ago

  User Panel Platform - Hosting

  HM Revenue & Customs (HMRC)2,400 GBPExpiry date: 22/05/2022

  The HMRC Digital Strategy underpins our vision for the type of organisation we want to be and sets out how we will redesign our services to become a digital organisation. HMRC is a customer-focused delivery organisation and fully intends to meet the Gover... Read more

• Awarded

  Published 4 months ago

  2954MH Consultancy for CRM User Research and Design

  University of Sheffield250,000 GBPExpiry date: 26/05/2022

  The University required a partner to undertake an initial piece of work to carry out customer research to find out what our stakeholders needed from a CRM system. Further work will revolve around consultancy for design for the new defined requirements. Th... Read more

• Awarded

  Published 20 days ago

  Award of User Research Recruitment Partner

  Scottish Government30,800 GBPExpiry date: 14/07/2022

  User Research Recruitment Partner

• Awarded

  Published 4 months ago

  CCS User Research Platform

  Crown Commercial Service : Cabinet Office52,000 GBPExpiry date: 26/07/2022

  CCS User Research Platform

• Awarded

  Published 2 months ago

  Research with Patients, Carers and GP Practice Staff: Online and Video Consultations in Primary Care

  NHS England142,000 GBPExpiry date: 12/08/2022

  The Authority is looking for a Supplier for the provision of research with patients, carers and GP Practice Staff to support NHSE/I's understanding of the real world use of online and video consultation systems in primary care. This is expected to be a 8... Read more

• Awarded

  Published 3 months ago

  WP1968 Recruitment of User Research Participants for the Digital Identity Programme

  Government Digital Service75,000 GBPExpiry date: 31/08/2022

  To recruit user research participants for Digital Identity Programme

• Awarded

  Published 3 months ago

  Mental Health Crisis Breathing Space User Research and Evaluation

  Money And Pensions Service167,320 GBPExpiry date: 31/08/2022

  Breathing Space is a Treasury (HMT) policy which began on 4th May 2021. It gives customers protection from creditor interest, charges, enforcement activity and collection communication, enabling them to stabilize their financial situation, engage with adv... Read more

• Awarded

  Published 2 months ago

  CMA Capital Projects

  Competition and Markets Authority345,000 GBPExpiry date: 12/09/2022

  CMA is working on a number of digital projects. This requirement is for Cloud based project expertise in Project Management, Business Analysis and User research.

• Awarded

  Published 2 months ago

  WP1994 User Research Participants for GOV.UK Roadmap

  Government Digital Service62,500 GBPExpiry date: 30/09/2022

  Providing user research participants for GOV.UK Roadmap (available on GDS blog https://gds.blog.gov.uk/2021/03/29/whats-next-for-gov-uk-in-2021-to-2022/)

• Awarded

  Published 8 months ago

  GHG Product and Delivery Services

  Department for Business Energy and Industrial Strategy (BEIS)350,000 GBPExpiry date: 06/12/2022

  This is a call-off contract for the provision of Product Management and delivery services covering Technical Architecture, Business Analysis and User Research on the Digital element of the Green Homes Grant Programme.

• Awarded

  Published 8 months ago

  Clean Air Zones (CAZ) Central Service CRM Procurement

  Department for Transport1,212,234 GBPExpiry date: 03/01/2023

  The charging CAZ service will be used by a broad base of customers with a wide variety of user needs. These needs have been captured and interpreted through a user research process aligned to the relevant Government Digital Service standards for user rese... Read more

• Awarded

  Published 9 months ago

  Tool for Shared Parental Leave (Beta stage)

  Department for Business Energy and Industrial Strategy (BEIS)77,250 GBPExpiry date: 03/01/2023

  We have procured a supplier to prepare, maintain and further develop a digital service on GOV.UK which helps employees plan Shared Parental Leave and Pay. We required a multidisciplinary team to collect information from user research, feedback and analyti... Read more

• Awarded

  Published 8 months ago

  User Research Capability - North West

  Department for Education2,500,000 GBPExpiry date: 21/03/2023

  DfE are looking for a supplier who can provide User Research capabilities to deliver the digital outcomes required, supporting the Department deliver and continuously improve user-centred education and social care services, and to build user research know... Read more

• Awarded

  Published 6 months ago

  Future Leaders Programme for Directors of Children's Services

  Department for Education3,200,000 GBPExpiry date: 31/03/2023

  In summer 2018, we announced plans to establish a system leadership programme for future and newly appointed Directors of Children's Services (DCSs). The DfE will be seeking proposals from organisations or consortia to develop, deliver and manage a p... Read more

• Awarded

  Published 8 months ago

  Customer Experience Intelligence Partner 2

  Highways England1,000,000 GBPExpiry date: 18/04/2023

  CEIP2 - Work with HE including user research and testing, content design, digital guidance, accessibility and best practice. Ensure design principles, design guide and service maps are relevant and aligned to service. - Work with suppliers to assist des... Read more

• Awarded

  Published 4 months ago

  HMCTS Civil, Family and Tribunal User Experience (UX) Services Contract

  Ministry of Justice5,000,000 GBPExpiry date: 09/08/2023

  HMCTS' Reform Programme includes the CFT Programme (Civil, Family and Tribunal) which is designed to develop efficient, proportionate and accessible services that provide people with access to justice via their channel of choice and that works for all use... Read more

• Awarded

  Published 4 months ago

  User Research Participants for HMCTS Reform Programme

  Ministry of Justice200,000 GBPExpiry date: 18/08/2023

  Award of call off Digital Outcomes and Specialists 5 (RM1043.7): Title:User Research Participants for HMCTS Reform Programme

• Awarded

  Published 3 months ago

  Talk to FRANK website technical development

  Public Health England250,000 GBPExpiry date: 31/08/2023

  To deliver technical development of the Talk to FRANK web site including performing user testing and user research, maintenance and providing new functionality where appropriate based on user needs; in order to support the Government Drug Strategy: https:... Read more

• Awarded

  Published 2 months ago

  Incentive Vouchers

  HM Revenue & Customs (HMRC)95,000 GBPExpiry date: 21/07/2024

  HMRC has awarded a Contract for the provision of Incentive Vouchers to HMRC. Vouchers are in turn issued to users for taking part in user research to support the development of HMRC digital platforms. Vouchers are provided in a combination of digital and ... Read more