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Procurement activity

  • Awarded

    Published 5 months ago

    Proc445 Assisted Digital User Participants

    bank-iconATAMIS LTDprice-tag-icon70,000 GBPtime-iconExpiry date: 09/12/2021

    The objective of this advert is to procure Access needs and assisted digital participants for regular user research days for services being developed by the Home Office.

  • Awarded

    Published 27 days ago

    IPA Benchmarking Hub Service Project Alpha

    bank-iconCabinet Officeprice-tag-icon136,300 GBPtime-iconExpiry date: 23/12/2021

    The Cabinet Office have undertaken a Further Competition against Lot 1 Digital Outcomes of the Crown Commercial Service (CCS) Digital Outcomes and Specialists 5 Framework Agreement (RM1043.7). The IPA Benchmarking Team require a team to validate and ...

  • Awarded

    Published 21 days ago

    FBIS Skilled Worker Research

    bank-iconATAMIS LTDprice-tag-icon54,839 GBPtime-iconExpiry date: 31/12/2021

    User research targeting users of the skilled worker visa route. Supplier will conduct interviews, perform analysis and report.

  • Awarded

    Published 10 months ago

    Research for insight into improving digital content and communications

    bank-iconThe Charity Commission For England And Walesprice-tag-icon25,488 GBPtime-iconExpiry date: 30/01/2022

    We are looking for a user research supplier to help us form an evidence base for improvements to our digital content and communications. This work is an important part of objective 4, "giving charities the understanding and tools they need to succeed". ...

  • Awarded

    Published 4 months ago

    Certification Programme - Covid Pass - Service Design and Product Owners

    bank-iconDepartment of Health and Social Careprice-tag-icon1,150,850 GBPtime-iconExpiry date: 13/02/2022

    The UK has an opportunity to lead the world in utilising the COVID-19 vaccine to start to get our economy moving again. International travel had been and must again be a significant part of the UK economy. Much work on the Covid Certification programme...

  • Awarded

    Published 6 months ago

    User Research - COVID Research Environment

    bank-iconGenomics Englandprice-tag-icon123,316 GBPtime-iconExpiry date: 01/03/2022

    Supporting the development of Genomics England's research environment based on user insights

  • Awarded

    Published a month ago

    New business processes and UI mockups for TNA's catalogue management system editorial workflow

    bank-iconThe National Archivesprice-tag-icon98,820 GBPtime-iconExpiry date: 10/03/2022

    Re-design the business processes and interface for an editorial workflow. Building on existing user research, the supplier will carry out the required UX to develop, deliver and demonstrate wireframes and interactive mock-ups, which, when built, will meet...

  • Awarded

    Published 9 months ago

    UK SBS DDaT20361 UKRI Funding Service Beta/Live UX, User Research and Service Design Team

    bank-iconUK Shared Business Services Ltdprice-tag-icon900,000 GBPtime-iconExpiry date: 21/03/2022

    ***PLEASE NOTE THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION*** UK Research and Innovation (UKRI) had a requirement for the provision of interaction design, user research and service design services for the Beta/Live phase of the UKRI Funding Ser...

  • Awarded

    Published 9 months ago

    Customer Experience Digital and Data User Centred Design

    bank-iconDepartment for Educationprice-tag-icon90,690 GBPtime-iconExpiry date: 28/03/2022

    User research tool at scale required to support the team in the delivery and provision of user centred design for FE Reform and to inform policy teams across the department

  • Awarded

    Published 27 days ago

    Award of Provision of User Research Recruitment Partner

    bank-iconScottish Governmentprice-tag-icon10,000 GBPtime-iconExpiry date: 31/03/2022

    The Shielding division within Scottish Government sought a provider who can recruit participants for user research and will manage the payment of incentives to those participants.

  • Awarded

    Published 7 months ago

    User Research, Content Design, and Technical Delivery

    bank-iconMinistry of Defenceprice-tag-icon619,600 GBPtime-iconExpiry date: 31/03/2022

    Provision of Cloud Support in delivery of User Research, Content Design and Technical Delivery outcomes

  • Awarded

    Published 4 months ago

    User Research Participants

    bank-iconDepartment For Work and Pensions (DWP)price-tag-icon33,520 GBPtime-iconExpiry date: 31/03/2022

    As part of this the Department is aiming to get an understanding of the people who will use these services in order to understand their needs and deliver services that meet these needs. Department for Work and Pensions Digital requires participant rec...

  • Awarded

    Published 2 months ago

    User Research Call Off Contract for IT Projects

    bank-iconCompetition and Markets Authorityprice-tag-icon49,500 GBPtime-iconExpiry date: 31/03/2022

    Provision of User research to support the design and build of Competition and Markets Authority Capital Projects.

  • Awarded

    Published 2 months ago

    User research on NHSX Information Governance Web Pages

    bank-iconNHS Englandprice-tag-icon33,475 GBPtime-iconExpiry date: 31/03/2022

    The provision of user research using individual depth sessions with frontline health and care staff and IG professionals to determine their views on the existing dedicated Information Governance web pages and what possible future guidance would help them ...

  • Awarded

    Published 3 months ago

    NHS Test & Trace User Research Capability

    bank-iconDepartment of Health and Social Careprice-tag-icon1,250,000 GBPtime-iconExpiry date: 31/03/2022

    User Research capability to work alongside in-house teams/suppliers.

  • Awarded

    Published 9 months ago

    User Research Participant Recruitment and Incentive Payments

    bank-iconDepartment for Educationprice-tag-icon400,000 GBPtime-iconExpiry date: 26/04/2022

    User Research participants to take part in regular user research, which supports the digital transformation programme. DfE need the supplier to be able to reliably deliver participants nationwide, including members of the general public, professional user...

  • Awarded

    Published 6 months ago

    User Panel Platform - Licenses

    bank-iconHM Revenue & Customs (HMRC)price-tag-icon6,240 GBPtime-iconExpiry date: 20/05/2022

    The HMRC Digital Strategy underpins our vision for the type of organisation we want to be and sets out how we will redesign our services to become a digital organisation. HMRC is a customer-focused delivery organisation and fully intends to meet the Gover...

  • Awarded

    Published 6 months ago

    User Panel Platform - Hosting

    bank-iconHM Revenue & Customs (HMRC)price-tag-icon2,400 GBPtime-iconExpiry date: 22/05/2022

    The HMRC Digital Strategy underpins our vision for the type of organisation we want to be and sets out how we will redesign our services to become a digital organisation. HMRC is a customer-focused delivery organisation and fully intends to meet the Gover...

  • Awarded

    Published 4 months ago

    2954MH Consultancy for CRM User Research and Design

    bank-iconUniversity of Sheffieldprice-tag-icon250,000 GBPtime-iconExpiry date: 26/05/2022

    The University required a partner to undertake an initial piece of work to carry out customer research to find out what our stakeholders needed from a CRM system. Further work will revolve around consultancy for design for the new defined requirements. Th...

  • Awarded

    Published 20 days ago

    Award of User Research Recruitment Partner

    bank-iconScottish Governmentprice-tag-icon30,800 GBPtime-iconExpiry date: 14/07/2022

    User Research Recruitment Partner

  • Awarded

    Published 4 months ago

    CCS User Research Platform

    bank-iconCrown Commercial Service : Cabinet Officeprice-tag-icon52,000 GBPtime-iconExpiry date: 26/07/2022

    CCS User Research Platform

  • Awarded

    Published 2 months ago

    Research with Patients, Carers and GP Practice Staff: Online and Video Consultations in Primary Care

    bank-iconNHS Englandprice-tag-icon142,000 GBPtime-iconExpiry date: 12/08/2022

    The Authority is looking for a Supplier for the provision of research with patients, carers and GP Practice Staff to support NHSE/I's understanding of the real world use of online and video consultation systems in primary care. This is expected to be a 8...

  • Awarded

    Published 3 months ago

    WP1968 Recruitment of User Research Participants for the Digital Identity Programme

    bank-iconGovernment Digital Serviceprice-tag-icon75,000 GBPtime-iconExpiry date: 31/08/2022

    To recruit user research participants for Digital Identity Programme

  • Awarded

    Published 3 months ago

    Mental Health Crisis Breathing Space User Research and Evaluation

    bank-iconMoney And Pensions Serviceprice-tag-icon167,320 GBPtime-iconExpiry date: 31/08/2022

    Breathing Space is a Treasury (HMT) policy which began on 4th May 2021. It gives customers protection from creditor interest, charges, enforcement activity and collection communication, enabling them to stabilize their financial situation, engage with adv...

  • Awarded

    Published 2 months ago

    CMA Capital Projects

    bank-iconCompetition and Markets Authorityprice-tag-icon345,000 GBPtime-iconExpiry date: 12/09/2022

    CMA is working on a number of digital projects. This requirement is for Cloud based project expertise in Project Management, Business Analysis and User research.

  • Awarded

    Published 2 months ago

    WP1994 User Research Participants for GOV.UK Roadmap

    bank-iconGovernment Digital Serviceprice-tag-icon62,500 GBPtime-iconExpiry date: 30/09/2022

    Providing user research participants for GOV.UK Roadmap (available on GDS blog https://gds.blog.gov.uk/2021/03/29/whats-next-for-gov-uk-in-2021-to-2022/)

  • Awarded

    Published 8 months ago

    GHG Product and Delivery Services

    bank-iconDepartment for Business Energy and Industrial Strategy (BEIS)price-tag-icon350,000 GBPtime-iconExpiry date: 06/12/2022

    This is a call-off contract for the provision of Product Management and delivery services covering Technical Architecture, Business Analysis and User Research on the Digital element of the Green Homes Grant Programme.

  • Awarded

    Published 8 months ago

    Clean Air Zones (CAZ) Central Service CRM Procurement

    bank-iconDepartment for Transportprice-tag-icon1,212,234 GBPtime-iconExpiry date: 03/01/2023

    The charging CAZ service will be used by a broad base of customers with a wide variety of user needs. These needs have been captured and interpreted through a user research process aligned to the relevant Government Digital Service standards for user rese...

  • Awarded

    Published 9 months ago

    Tool for Shared Parental Leave (Beta stage)

    bank-iconDepartment for Business Energy and Industrial Strategy (BEIS)price-tag-icon77,250 GBPtime-iconExpiry date: 03/01/2023

    We have procured a supplier to prepare, maintain and further develop a digital service on GOV.UK which helps employees plan Shared Parental Leave and Pay. We required a multidisciplinary team to collect information from user research, feedback and analyti...

  • Awarded

    Published 8 months ago

    User Research Capability - North West

    bank-iconDepartment for Educationprice-tag-icon2,500,000 GBPtime-iconExpiry date: 21/03/2023

    DfE are looking for a supplier who can provide User Research capabilities to deliver the digital outcomes required, supporting the Department deliver and continuously improve user-centred education and social care services, and to build user research know...

  • Awarded

    Published 6 months ago

    Future Leaders Programme for Directors of Children's Services

    bank-iconDepartment for Educationprice-tag-icon3,200,000 GBPtime-iconExpiry date: 31/03/2023

    In summer 2018, we announced plans to establish a system leadership programme for future and newly appointed Directors of Children's Services (DCSs). The DfE will be seeking proposals from organisations or consortia to develop, deliver and manage a p...

  • Awarded

    Published 8 months ago

    Customer Experience Intelligence Partner 2

    bank-iconHighways Englandprice-tag-icon1,000,000 GBPtime-iconExpiry date: 18/04/2023

    CEIP2 - Work with HE including user research and testing, content design, digital guidance, accessibility and best practice. Ensure design principles, design guide and service maps are relevant and aligned to service. - Work with suppliers to assist des...

  • Awarded

    Published 4 months ago

    HMCTS Civil, Family and Tribunal User Experience (UX) Services Contract

    bank-iconMinistry of Justiceprice-tag-icon5,000,000 GBPtime-iconExpiry date: 09/08/2023

    HMCTS' Reform Programme includes the CFT Programme (Civil, Family and Tribunal) which is designed to develop efficient, proportionate and accessible services that provide people with access to justice via their channel of choice and that works for all use...

  • Awarded

    Published 4 months ago

    User Research Participants for HMCTS Reform Programme

    bank-iconMinistry of Justiceprice-tag-icon200,000 GBPtime-iconExpiry date: 18/08/2023

    Award of call off Digital Outcomes and Specialists 5 (RM1043.7): Title:User Research Participants for HMCTS Reform Programme

  • Awarded

    Published 3 months ago

    Talk to FRANK website technical development

    bank-iconPublic Health Englandprice-tag-icon250,000 GBPtime-iconExpiry date: 31/08/2023

    To deliver technical development of the Talk to FRANK web site including performing user testing and user research, maintenance and providing new functionality where appropriate based on user needs; in order to support the Government Drug Strategy: https:...

  • Awarded

    Published 2 months ago

    Incentive Vouchers

    bank-iconHM Revenue & Customs (HMRC)price-tag-icon95,000 GBPtime-iconExpiry date: 21/07/2024

    HMRC has awarded a Contract for the provision of Incentive Vouchers to HMRC. Vouchers are in turn issued to users for taking part in user research to support the development of HMRC digital platforms. Vouchers are provided in a combination of digital and ...

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