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Access complete coverage of all UK&I user research contracts with Stotles below. Track relevant user research contracts, expiring contracts, key competitors, partner activity and government buying trends all in the one place. Plus, unlock contact details of user research 's leadership team and access meeting minutes and budget documents to create the most informed outreach to win user research contracts.

User research upcoming contract expiries

• Open opportunities
• Upcoming contract expiries

• Awarded

  Published 23 days ago

  Voice as a Channel_ Discovery and Proof of Concept

  NHS England99,670 GBPExpiry date: 19/08/2022

  The provision of a Discovery phase, including development of prototypes and user research, exploring how voice might be used as a channel alongside the NHS App, NHS.UK website (and upcoming consolidated NHS Account) to allow citizens to access personalise... Read more

• Awarded

  Published 11 months ago

  WP1968 Recruitment of User Research Participants for the Digital Identity Programme

  Government Digital Service75,000 GBPExpiry date: 31/08/2022

  To recruit user research participants for Digital Identity Programme

• Awarded

  Published 11 months ago

  Mental Health Crisis Breathing Space User Research and Evaluation

  Money And Pensions Service167,320 GBPExpiry date: 31/08/2022

  Breathing Space is a Treasury (HMT) policy which began on 4th May 2021. It gives customers protection from creditor interest, charges, enforcement activity and collection communication, enabling them to stabilize their financial situation, engage with adv... Read more

• Awarded

  Published 6 months ago

  UC User Research - Job Skills Matching

  Department For Work and Pensions (DWP)277,400 GBPExpiry date: 31/08/2022

  User Researchers to work collaboratively with the suppliers delivering the Job Matching Test & Learn Phase to deliver insight into how the digital services are used and what value they can potentially bring to jobseekers... Read more

• Awarded

  Published 4 months ago

  VOA Intranet User Research

  Valuation Office Agency32,000 GBPExpiry date: 11/09/2022

  This requirement is to provide Intranet User Research services for the Valuation Office Agency, full details of the requirement can be found in the attached Invitation to Tender document. The budget for this requirement has not been included at this st... Read more

• Awarded

  Published 10 months ago

  CMA Capital Projects

  Competition and Markets Authority345,000 GBPExpiry date: 12/09/2022

  CMA is working on a number of digital projects. This requirement is for Cloud based project expertise in Project Management, Business Analysis and User research.

• Awarded

  Published 6 months ago

  User Research to Support Essex Local Offer Digital Service

  Essex County Council57,600 GBPExpiry date: 14/09/2022

  The ECC Service Transformation team have undertaken discovery and alpha phases of work on the SEND Local Offer. We are looking for an experienced User Researcher to support the testing of redesigned content and Information Architecture for the beta and li... Read more

• Awarded

  Published 5 months ago

  Benchmarking Data Service Beta

  Cabinet Office363,975 GBPExpiry date: 21/09/2022

  The Cabinet Office have undertaken a Further Competition against Lot 1 of the Crown Commercial Service (CCS) Digital Outcomes and Specialists 5 Framework Agreement (RM1043.7) The IPA Benchmarking Team require a team to deliver user research and develop... Read more

• Awarded

  Published 10 days ago

  Web Archiving Services: User Needs

  The National Archives14,280 GBPExpiry date: 23/09/2022

  The National Archives requires an experienced user research team to conduct user research, collate and analyse findings, and deliver documents that outline the various user needs for our web archiving services https://www.digitalmarketplace.service.gov.u... Read more

• Awarded

  Published a month ago

  My MCA - Online, Role Based Access, Customer Portal (Discovery and Alpha)

  Maritime and Coastguard Agency284,420 GBPExpiry date: 26/09/2022

  My MCA is a digital portal that will utilise role-based access that will enable UK Maritime Services (UKMS) customers to access information relevant to them and access online services through a single point of entry. UKMS is procuring the services of a... Read more

• Awarded

  Published 4 months ago

  GB-London: CON-21-278 Redesigning the FCA Register for consumers and industry users

  Financial Conduct Authority220,800 GBPExpiry date: 30/09/2022

  The FCA publishes information about regulated Firms and Individuals on the Financials Services Register (FSR). The FCA has commissioned user research and testing in order to help inform the creation of new types of FSR products to meet the specific and va... Read more

• Awarded

  Published 4 months ago

  UX research 22/23

  UK Health Security Agency120,000 GBPExpiry date: 30/09/2022

  Provision of regular qualitative user research sessions with current and potential users of the Covid-19 app. Recruitment of Participants. User Experience design support and & consultancy support

• Awarded

  Published 10 months ago

  WP1994 User Research Participants for GOV.UK Roadmap

  Government Digital Service62,500 GBPExpiry date: 30/09/2022

  Providing user research participants for GOV.UK Roadmap (available on GDS blog https://gds.blog.gov.uk/2021/03/29/whats-next-for-gov-uk-in-2021-to-2022/)

• Awarded

  Published 3 months ago

  Supply of inclusive research support for the Test and Trace App

  UK Health Security Agency60,000 GBPExpiry date: 30/09/2022

  Design and delivery of inclusive, disability and older community focused research and user insight. These services will include both expert (heuristic) assessment and community user research and testing.

• Awarded

  Published 4 months ago

  GB-London: CON-21-290 Redesigning the FCA Gateway for applicants and firms

  Financial Conduct Authority107,784 GBPExpiry date: 30/09/2022

  The FCA is commissioning user research to understand the needs and wants of applicants using the existing Gateway forms. We intend to update these forms by digitalising them, embedding greater validation and verification of data where possible, streamlini... Read more

• Awarded

  Published 7 months ago

  CMA USER RESEARCH - CALL OFF CONTRACT

  Competition and Markets Authority49,500 GBPExpiry date: 30/09/2022

  CMA seeks to enter a flexible call-off contract arrangement with a User Research expert organisation to provide UX expertise for CMA's key capital projects including but not limited to the following: • Whistle Blower Service • CMA Public Gateway... Read more

• Awarded

  Published 4 months ago

  Award of Provision of Product Owner x1

  Scottish Government81,809 GBPExpiry date: 11/11/2022

  Working to a Service Manager, Product Owners will be responsible for bringing together and managing a multi-disciplinary team, which includes specialist resources from policy development, analysts, user research and service design, technical staff, specia... Read more

• Awarded

  Published 4 months ago

  Award of Provision of Product Owner x1

  Scottish Government80,990 GBPExpiry date: 25/11/2022

  Working to a Service Manager, Product Owners will be responsible for bringing together and managing a multi-disciplinary team, which includes specialist resources from policy development, analysts, user research and service design, technical staff, specia... Read more

• Awarded

  Published 3 months ago

  Smartsurvey licences for UKHSA User Research team

  UK Health Security Agency30,000 GBPExpiry date: 30/11/2022

  50 software licence seats to be distributed to User Researchers (URs) working across the UKHSA team.

• Awarded

  Published 16 days ago

  ITS300882 Corporate Contact Centre - Adult Social Care referral process - Amazon Web Services Amplify & React

  Leeds City Council92,200 GBPExpiry date: 30/11/2022

  Provision of user research and specialist technical resources to build an online Adult Social Care Referral form utilising AWS Amplify and React.js. As part of the engagement CGI will work alongside the Council's developers to mentor and upskill and to pr... Read more

• Awarded

  Published a year ago

  GHG Product and Delivery Services

  Department for Business Energy and Industrial Strategy (BEIS)350,000 GBPExpiry date: 06/12/2022

  This is a call-off contract for the provision of Product Management and delivery services covering Technical Architecture, Business Analysis and User Research on the Digital element of the Green Homes Grant Programme.

• Awarded

  Published 7 months ago

  Procurement for user research and insight work to carry out a discovery of NMC's website.

  Nursing and Midwifery Council32,376 GBPExpiry date: 03/01/2023

  Requirement for an experienced agency specialising in user research and insight work to carry out a discovery of the NMC website. This is to find out if the current website meets the needs of the users. The Supplier is required to conduct user research ac... Read more

• Awarded

  Published a year ago

  Clean Air Zones (CAZ) Central Service CRM Procurement

  Department for Transport1,212,234 GBPExpiry date: 03/01/2023

  The charging CAZ service will be used by a broad base of customers with a wide variety of user needs. These needs have been captured and interpreted through a user research process aligned to the relevant Government Digital Service standards for user rese... Read more

• Awarded

  Published a year ago

  Tool for Shared Parental Leave (Beta stage)

  Department for Business Energy and Industrial Strategy (BEIS)77,250 GBPExpiry date: 03/01/2023

  We have procured a supplier to prepare, maintain and further develop a digital service on GOV.UK which helps employees plan Shared Parental Leave and Pay. We required a multidisciplinary team to collect information from user research, feedback and analyti... Read more

• Awarded

  Published 6 months ago

  User Research Recruitment Support for Transformation

  Intellectual Property Office80,601 GBPExpiry date: 09/01/2023

  Call-off contract to recruit participants from participant profiles detailed to attend user research sessions with the Intellectual Property Office

• Awarded

  Published 7 months ago

  Drie JAC TechOp's Tech Architect G-cloud contract (2021)

  Ministry of Justice250,000 GBPExpiry date: 28/02/2023

  A call-off contract for a full range of managed services for a platform on the cloud, including but not limited to, digital development, technical architect service, user research, interact design, user design, service design, accessibility and a DevOps s... Read more

• Awarded

  Published 7 months ago

  Halcyon JAC G-cloud contract

  Ministry of Justice250,000 GBPExpiry date: 28/02/2023

  A call-off contract for a full range of managed services for a platform on the cloud, including but not limited to, digital development, technical architect service, user research, interact design, user design, service design, accessibility and a DevOps s... Read more

• Awarded

  Published 5 months ago

  GB-London: CON-22-011 User Experience Designer

  Financial Conduct Authority161,784 GBPExpiry date: 09/03/2023

  This contract is for a user-experience (UX) designer to be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes. The U... Read more

• Awarded

  Published a year ago

  User Research Capability - North West

  Department for Education2,500,000 GBPExpiry date: 21/03/2023

  DfE are looking for a supplier who can provide User Research capabilities to deliver the digital outcomes required, supporting the Department deliver and continuously improve user-centred education and social care services, and to build user research know... Read more

• Awarded

  Published 4 months ago

  Customer Experience and Design: User Centred Design

  Department for Education150,000 GBPExpiry date: 28/03/2023

  A User Research Tool at scale is required to support the team in the delivery and provisions of User Centred Design

• Awarded

  Published 2 months ago

  Recruitment of User Research Participants

  Department For Work and Pensions (DWP)59,125 GBPExpiry date: 31/03/2023

  The Department for Work and Pensions are embarking on an ambitious transformation programme to reimagine and make best use of emerging future technologies in the banking industry to ensure that people who get paid by DWP receive the right amou... Read more

• Awarded

  Published 23 days ago

  Contract Award Notice

  Ministry of Defence1,035,833 GBPExpiry date: 31/03/2023

  A strategic partner to provide access to digital services at pace to deliver a service that meets user needs in an agile method. Digital services to include: a) Back End Development b) Front End Development c) Delivery Management d) Data Engineeri... Read more

• Awarded

  Published 4 months ago

  DWP NGCC User Centred Service design and delivery

  Department For Work and Pensions (DWP)1,441,000 GBPExpiry date: 31/03/2023

  Provision of User Research / User Experience and Product Management services for Next Generation Contact Centre (NGCC), Conversational Platform (CP) and Automated Telephony Excellence (ATE).

• Awarded

  Published a year ago

  Future Leaders Programme for Directors of Children's Services

  Department for Education3,200,000 GBPExpiry date: 31/03/2023

  In summer 2018, we announced plans to establish a system leadership programme for future and newly appointed Directors of Children's Services (DCSs). The DfE will be seeking proposals from organisations or consortia to develop, deliver and manage a p... Read more

• Awarded

  Published a year ago

  Customer Experience Intelligence Partner 2

  Highways England1,000,000 GBPExpiry date: 18/04/2023

  CEIP2 - Work with HE including user research and testing, content design, digital guidance, accessibility and best practice. Ensure design principles, design guide and service maps are relevant and aligned to service. - Work with suppliers to assist des... Read more

• Awarded

  Published 3 months ago

  WP2045 User Research Panel - CRM panel tool

  Government Digital Service55,000 GBPExpiry date: 28/04/2023

  To provide licences, to enable GOV.UK and HMRC to manager User Research Panel database. Other service include, Migration support of hosting, Hosting of User Research Panel, Hosting Support and training to use User Research Panel... Read more

• Awarded

  Published a month ago

  Prj_4639 - User Research tool (unmoderated/usability testing)

  NHS Digital33,131.5 GBPExpiry date: 08/06/2023

  The User Centred Design Team is looking to procure a tool to support unmoderated remote user research during the Covid-19 pandemic, and thereafter, to increase the pool of participants available to us to undertake research. The tool should enable researc... Read more

• Awarded

  Published 6 months ago

  Health User Research Participant Call-off Contract

  Department For Work and Pensions (DWP)100,000 GBPExpiry date: 25/07/2023

  Recruitment for regular user research activities recruiting participants who reflect the diverse make-up of people who use DWP health services.

• Awarded

  Published 12 months ago

  HMCTS Civil, Family and Tribunal User Experience (UX) Services Contract

  Ministry of Justice5,000,000 GBPExpiry date: 09/08/2023

  HMCTS' Reform Programme includes the CFT Programme (Civil, Family and Tribunal) which is designed to develop efficient, proportionate and accessible services that provide people with access to justice via their channel of choice and that works for all use... Read more

• Awarded

  Published 12 months ago

  User Research Participants for HMCTS Reform Programme

  Ministry of Justice200,000 GBPExpiry date: 18/08/2023

  Award of call off Digital Outcomes and Specialists 5 (RM1043.7): Title:User Research Participants for HMCTS Reform Programme

• Awarded

  Published 5 months ago

  UC User Research Recruitment Services

  Department For Work and Pensions (DWP)200,000 GBPExpiry date: 22/08/2023

  Department for Work and Pensions Digital requires participant recruitment for regular user research activities, to include the recruitment of participants who reflect the diverse make-up of people who use DWP services and manage a user research panel for ... Read more

• Awarded

  Published 11 months ago

  Talk to FRANK website technical development

  Public Health England250,000 GBPExpiry date: 31/08/2023

  To deliver technical development of the Talk to FRANK web site including performing user testing and user research, maintenance and providing new functionality where appropriate based on user needs; in order to support the Government Drug Strategy: https:... Read more

• Awarded

  Published 8 months ago

  R&M103 Participant Recruitment

  UK Health Security Agency1,900,000 GBPExpiry date: 30/09/2023

  Participant Recruitment services for User Research across T&T

• Awarded

  Published 9 months ago

  CP2049-21 Digital & Technology Strategic Partner

  Devon County Council1,000,000 GBPExpiry date: 11/11/2023

  The Digital and Technology Service requires a strategic partner to provide additional capability and capacity that can advise on, design, build (where appropriate) and deliver a wide range of digital and technology services to meet the outcomes described ... Read more

• Awarded

  Published 5 months ago

  User Research Contract 2021

  Office for National Statistics450,000 GBPExpiry date: 01/12/2023

  The Office for National Statistics are the United Kingdom's largest independent producer of official statistics and are recognised as the National Statistical Institute. Currently, the organisation is looking to procure the services of a single supplier f... Read more

• Awarded

  Published 7 months ago

  User Research and Participants - Digital Outcomes & Specialists 4, RM1043.6

  HM Land Registry (HMLR)56,000 GBPExpiry date: 09/01/2024

  User Research and Participants - Digital Outcomes & Specialists 4, RM1043.6

• Awarded

  Published 7 months ago

  con_12603 Vulnerable Families and Children Portfolio - User Centered Design and User Research

  Department for Education4,600,000 GBPExpiry date: 30/01/2024

  To deliver outcomes to build and deliver high quality user centered design and digital products and services

• Awarded

  Published 7 months ago

  Website contents development - end-to-end service delivery

  Medicines and Healthcare products Regulatory Agency100,000 GBPExpiry date: 31/01/2024

  Website content development from audit, strategy, user research to content design, delivery and evaluation.

• Awarded

  Published 3 months ago

  User Research Call Off

  Department For Work and Pensions (DWP)2,820,000 GBPExpiry date: 20/02/2024

  User research is an essential part of our development, ensuring that our tools and services are evidence driven and usercentred. DWP require a research partner to; provide expert and experience support, as and when required, for specific pieces of work an... Read more