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Public sector buyer summary

HOUSING OMBUDSMAN SERVICE

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Procurement activity

  • Awarded

    Published 5 months ago

    GB-London: Health Checks

    price-tag-icon120,000 GBPtime-iconExpiry date: 30/06/2024

    To provide staff annual health checks and occupational health services for HOS

  • Awarded

    Published a year ago

    Casework Assistance services

    price-tag-icon850,000 GBPtime-iconExpiry date: 30/09/2022

    The Housing Ombudsman is seeking a supplier who has provided dispute resolution services/investigative services to either an Ombudsman or the regulatory service sector. The successful supplier will be required to review housing complaint case material and...

  • Awarded

    Published a year ago

    Administrative services for business operations

    price-tag-icon850,000 GBP

    The Housing Ombudsman is seeking a supplier who has provided dispute resolution services/investigative services to either an Ombudsman or the regulatory service sector. The successful supplier will be required to review housing complaint case material and...

  • Awarded

    Published 2 years ago

    Case History Analysis

    price-tag-icon130,500 GBPtime-iconExpiry date: 31/03/2020

    The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a...

  • Awarded

    Published 3 years ago

    Outsourced Casework services

    price-tag-icon165,500 GBPtime-iconExpiry date: 05/05/2020

    This is a notice for the award of contract following a tender exercise

  • Awarded

    Published 2 years ago

    Housing Ombudsman outsourced casework

    price-tag-icon150,000 GBPtime-iconExpiry date: 31/03/2019

    Housing Ombudsman is seeking short term support from a sufficiently qualified supplier to help with its caseload on a business process outsourcing arrangement.

  • Awarded

    Published 3 years ago

    HOS SIP telephony solution

    price-tag-icon60,000 GBPtime-iconExpiry date: 13/01/2022

    This is an award notice for the supply of SIP telephony services to the Housing Ombudsman.

  • Awarded

    Published 4 years ago

    Contract Award

    price-tag-icon7,550 GBPtime-iconExpiry date: 30/04/2019

    This is a award of contract notice as a result of a mini competition run on the Cyber Security Framework

  • Awarded

    Published 4 years ago

    Contract Award notice for the development and support of HOS website

    price-tag-icon32,000 GBPtime-iconExpiry date: 18/01/2021

    Design development and support of a new website for the Housing Ombudsman.

  • Awarded

    Published 3 years ago

    Contract Award notice

    price-tag-icon20,000 GBPtime-iconExpiry date: 30/11/2018

    An award of contract notice for the provision of IT strategic consultancy support to the Organisation

  • Awarded

    Published 4 years ago

    Design/Development & Support for HOS Intranet

    price-tag-icon27,500 GBPtime-iconExpiry date: 29/10/2021

    This is an award of contract notice for the design, development and ongoing support of an Intranet site to be built for the Housing Ombudsman using SharePoint functionality

  • Awarded

    Published 4 years ago

    Contract Award IT training

    price-tag-icon1,759 GBPtime-iconExpiry date: 31/08/2017

    Basic IT training delivered to staff to enable them fully understand 0365 software packages. Training also included some basic laptop functionality plus familiarisation with laptop shortcuts.

  • Awarded

    Published 4 years ago

    Housing Ombudsman Online self assessment for ergonomic positioning

    price-tag-icon5,300 GBPtime-iconExpiry date: 10/07/2020

    This award covers the procurement of an online software package which trains users how to develop the best ergonomic positioning for those users working with IT desk based activities.

  • Awarded

    Published 4 years ago

    Housing Ombudsman HR expert advice

    price-tag-icon4,150 GBPtime-iconExpiry date: 13/07/2018

    This award is for the provision of a subscription service to the Housing Ombudsman for expert HR advice on an ad hoc basis. The contract covers legal, & HR advice in the employment arena.

  • Awarded

    Published 5 years ago

    Staff annual Health Assessment Service

    price-tag-icon90,000 GBPtime-iconExpiry date: 12/06/2020

    HOS staff have a contractual benefit to annual Health Care Assessments. The contract provides for a range of services delivered on supplier premises. The contract preserves the anonymity of the staff member whilst providing high level statistical data for...

  • Awarded

    Published 5 years ago

    Housing Ombudsman Interpretation Services

    price-tag-icon7,500 GBPtime-iconExpiry date: 01/06/2020

    This notice depicts award of a framework call off contract to a supplier for the provision of telephone interpreting for non UK nationals with limited or no English who wish to access the Housing Ombudsman service.

  • Awarded

    Published 5 years ago

    Housing OMbudsman Call Answering & Enquiry Service

    price-tag-icon162,000 GBPtime-iconExpiry date: 29/03/2019

    The Housing Ombudsman first line response outsourced service including the provision of some back office support services.

  • Awarded

    Published 5 years ago

    Housing Ombudsman Payroll Services

    price-tag-icon3,500 GBPtime-iconExpiry date: 29/03/2019

    This is a notice for the award of a payroll transaction processing service. Housing Ombudsman payroll management/tax and National Insurance deductions for its permanent employees is managed through the payroll services secured under this award....

  • Awarded

    Published 5 years ago

    Housing Ombudsman landlord & tenant e-learning

    price-tag-icon30,000 GBPtime-iconExpiry date: 08/01/2019

    Housing Ombudsman (HOS) provides on line e-learning to landlords and their tenants regarding management of complaints. The new service is looking to redesign how that service is offered and some modules are revamped whilst others are introduced. This is o...

  • Awarded

    Published 5 years ago

    Case Management requirement gathering support

    price-tag-icon19,999 GBPtime-iconExpiry date: 30/06/2017

    This is a contract Award Notice as a result of a procurement run for the provision of consultancy support to enable the Ombudsman articulate an IT case management system requirements for the market.

  • Awarded

    Published 5 years ago

    Housing Ombudsman IT Helpdesk support

    price-tag-icon27,840 GBPtime-iconExpiry date: 20/11/2018

    This is a GCloud Call Off contract Award Notice covering the procurement by the Ombudsman for HelpDesk services for its 3rd Party software and infrastructure support

  • Awarded

    Published 5 years ago

    Provision of Assessment Centre Services

    price-tag-icon162,000 GBPtime-iconExpiry date: 09/11/2019

    This is a contract Award Notice as a result of a procurement run for the provision of the service, the value is under sub central OJEU threshold.

  • Awarded

    Published 5 years ago

    Infrastructure Cloud support

    price-tag-icon28,680 GBPtime-iconExpiry date: 06/11/2018

    This is a GCloud Call Off contract Award Notice

  • Awarded

    Published 3 years ago

    HOS SIP telephony solution

    price-tag-icon60,000 GBPtime-iconExpiry date: 13/01/2022

    This is an award notice for the supply of SIP telephony services to the Housing Ombudsman.

  • Awarded

    Published a year ago

    Casework Assistance services

    price-tag-icon850,000 GBPtime-iconExpiry date: 30/09/2022

    The Housing Ombudsman is seeking a supplier who has provided dispute resolution services/investigative services to either an Ombudsman or the regulatory service sector. The successful supplier will be required to review housing complaint case material and...

  • Awarded

    Published 5 months ago

    GB-London: Health Checks

    price-tag-icon120,000 GBPtime-iconExpiry date: 30/06/2024

    To provide staff annual health checks and occupational health services for HOS

Decision-maker contacts

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Supplier relationships

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Supplier nameSME?Number of awardsView awards
CLANCHATTON BIRMINGHAM LIMITEDYes4View awards
PCS Business SystemsUnknown2View awards
Bytes Software Services LtdNo1View awards
Littlefish (UK) LimitedYes1View awards
TheBigWordYes1View awards

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