Find awarded user research contracts in seconds.

Access complete coverage of all UK&I user research contracts with Stotles below. Track relevant user research contracts, expiring contracts, key competitors, partner activity and government buying trends all in the one place. Plus, unlock contact details of user research's leadership team and access meeting minutes and budget documents to create the most informed outreach to win user research contracts.

User research recent awards

• Recent awards

• Awarded

  Published a day ago

  Local Government Capacity Centre (LGCC) Universal Offer Partner

  Homes England247,000 GBP

  Summary of the work Support development of self-serve toolkits to support Local Authorities in their activities across the house-building lifecycle by taking the existing offer through Alpha into Live. Expected Contract Length 9 months Latest start date... Read more

• Awarded

  Published a day ago

  Customer Relationship Management

  Homes England339,000 GBP

  Summary of the work Validate that MS Dynamics meets users’ needs / business requirements for CRM, supporting decision to proceed with Dynamics (4 weeks). If approved, pilot Dynamics CRM with 50 users (2 months), then iteratively roll out to c. 1,100 users... Read more

• Awarded

  Published 2 days ago

  Provision of User Research Consultancy

  Crown Commercial Service100,000 GBPExpiry date: 02/01/2023

  Provision to run a discovery to further understand the detailed CCS procurement user experience - including issues/challenges/ problems faced by buyers, suppliers and CCS colleagues at each part of the commercial procurement process. By engaging with a Us... Read more

• Awarded

  Published 3 days ago

  Multi-model research methods platform for User Research

  HM Revenue & Customs (HMRC)198,400 GBPExpiry date: 15/09/2024

  Contract for provision of access to UserZoom research methods platform.

• Awarded

  Published 3 days ago

  Birmingham City Council Intranet Redesign

  Birmingham City Council76,975 GBP

  Summary of the work Help Birmingham City Council (BCC) run a discovery to understand how we can better provide staff with job-related information. Expected Contract Length 6 - 10 weeks Latest start date Thursday 7 July 2022 Budget Range Upto £80k. How... Read more

• Awarded

  Published 6 days ago

  Website User Research

  Information Commissioner's Office62,500 GBPExpiry date: 15/05/2024

  Call Off from CCS framework Digital Outcomes & Specialists 5 (RM1043.7) Lot 1 (Digital Outcomes) The ICO requires a programme of user research to help us better understand the users of our website and their needs.

• Awarded

  Published 13 days ago

  Award of National Leadership Development Programme for Health, Adult Social Work and Adult Social...

  Scottish Government33,195 GBPExpiry date: 13/03/2023

  The Scottish Government on behalf of Scottish Ministers has a requirement for a supplier to design, undertake and report on user research, which will support the development of leadership development interventions that will enable informal and formal syst... Read more

• Awarded

  Published 13 days ago

  DEXP2 London Borough of Newham Digital Experience Phase 2 Discovery & Business Case

  London Borough of Newham89,500 GBP

  Summary of the work Newham council require a team with a proven track record within Local Authorities to run discovery workshops and develop a robust business case for the Digital Experience Programme Phase 2. A link to the full specification document ca... Read more

• Awarded

  Published 15 days ago

  Digital platforms, Identity and Access Management services (IDAM)

  Department for Education5,000,000 GBP

  Summary of the work DfE needs a supplier to design, build and run high-quality user-centred digital platforms and services, that can improve personalisation and navigation between DfE services and improve user outcomes, including identity and access manag... Read more

• Awarded

  Published 16 days ago

  TIT0384 - Network Management Duty: Policy Discovery

  The Department for Transport (DfT)200,000 GBP

  Summary of the work • Undertake user research to identify key audience/user needs for update to the statutory network management duty. • Identify key considerations in network management – current and imminent – what good network management looks like fo... Read more

• Awarded

  Published 16 days ago

  Enriching judgments and tribunal decisions, entities and hyperlinks for Linked Data, integration

  The National Archives74,920 GBP

  Summary of the work Integration between the enrichment service/NLP pipeline and the Find Caselaw service. Data enrichment to turn the references in judgments to other cases and legislation into hyperlinks. Enrich the documents, by identifying citations an... Read more

• Awarded

  Published 28 days ago

  Agile Microsoft Power Platform Specialist Partner

  Department for Business Energy and Industrial Strategy (BEIS)2,158,125 GBP

  Summary of the work Looking for a supplier who can deliver enhancements and integration work to our existing portfolio delivery and reporting tools across the BEIS programme estate - predominantly in Power Platform/Power BI. This will consist of deliver... Read more

• Awarded

  Published a month ago

  Rail Capital Delivery Data Discovery

  Department for Transport47,730 GBP

  Summary of the work The winning supplier will be required to: • Deliver a Discovery report and presentation with analysis and supporting evidence. • Deliver clear, prioritised recommendations and a plan for how to proceed with the recommendations. • Pass... Read more

• Awarded

  Published a month ago

  704671451 PHP Developer MOD Digital Service Team

  MInistry of Defence, Defence Business Services (MOD, DBS)94,900 GBP

  Summary of the work MOD DBS seeks a developer for its external facing digital services. The developer will iteratively develop the services through discovery phase to live and maintain the integration of gov.uk/pay and gov.uk/notify services to Government... Read more

• Awarded

  Published 2 months ago

  Adult Social Care Workforce Data Set (ASC-WDS) Live

  Skills for Care in partnership with the Dept. for Health & Social Care1,200,000 GBP

  Summary of the work DHSC, with its Delivery Partner Skills for Care are commissioning resources to continue the development and evolution of the ASC-WDS service. Skills for Care require the provision of specific technical roles within the multi-discipline... Read more

• Awarded

  Published 2 months ago

  Con_15307: User Research Participants: Recruitment and Incentive Payments

  Department for Education550,000 GBPExpiry date: 21/07/2024

  DfE needs participants for regular user research. We need the supplier to consistently deliver diverse and representative participants nationwide, including users with access and assisted digital needs, professionals from all educational and social work s... Read more

• Awarded

  Published 2 months ago

  Data Science Services – Project Delivery and User Centred Design Services

  Department for Education7,487,346 GBP

  Summary of the work We require specialist project delivery capabilities to support a mix of continuous improvement of DfE existing systems and a suite of GDS compliant digital projects. The projects are leading the digital transformation of DfE and sector... Read more

• Awarded

  Published 2 months ago

  Project Titan: Enter Learning Data & Verified Credentials

  Department for Education4,700,000 GBP

  Summary of the work Digital Development outcomes to GDS compliant digital services to modernise the way data is collected and shared across the education sector. To deliver professional data collection services that reduce burden on users. To support the... Read more

• Awarded

  Published 2 months ago

  User Research Capability con_15837

  Department for Education3,000,000 GBPExpiry date: 10/08/2024

  DfE sough a supplier who can provide User Research capabilities to deliver the digital outcomes required, supporting the Department deliver and continuously improve user-centred education and social care services, and to build user research knowledge and ... Read more

• Awarded

  Published 2 months ago

  User Research Capability

  Department for Education3,000,000 GBP

  Summary of the work DfE are looking for a supplier who can provide User Research capabilities to deliver the digital outcomes required, supporting the Department deliver and continuously improve user-centred education and social care services, and to buil... Read more

• Awarded

  Published 2 months ago

  Award of Digital - User Research Recruitment Partner

  Scottish Government50,000 GBPExpiry date: 16/08/2024

  User Research Recruitment Partner

• Awarded

  Published 2 months ago

  Web Archiving Services: User Needs

  The National Archives14,280 GBP

  Summary of the work The National Archives requires an experienced user research team to conduct user research, collate and analyse findings, and deliver documents that outline the various user needs for our web archiving services. Expected Contract Lengt... Read more

• Awarded

  Published 2 months ago

  Web Archiving Services: User Needs

  The National Archives14,280 GBPExpiry date: 23/09/2022

  The National Archives requires an experienced user research team to conduct user research, collate and analyse findings, and deliver documents that outline the various user needs for our web archiving services https://www.digitalmarketplace.service.gov.u... Read more

• Awarded

  Published 2 months ago

  ITS300882 Corporate Contact Centre – Adult Social Care referral process - Amazon Web Services Amplify & React

  Leeds City Council

  Provision of user research and specialist technical resources to build an online Adult Social Care Referral form utilising AWS Amplify and React.js. As part of the engagement CGI will work alongside the Council’s developers to mentor and upskill and to pr... Read more

• Awarded

  Published 2 months ago

  Acas27238 - Case and correspondence distribution system

  Advisory Conciliation and Arbitration Service (ACAS)700,219.5 GBP

  Summary of the work Acas requires a multidisciplinary team to extend our new distribution process to ensure cases are handled quickly and efficiently therefore increasing organisational outcomes and providing a better user experience. Expected Contract L... Read more

• Awarded

  Published 2 months ago

  Contract Award Notice

  Ministry of Defence1,035,833 GBPExpiry date: 31/03/2023

  A strategic partner to provide access to digital services at pace to deliver a service that meets user needs in an agile method. Digital services to include: a) Back End Development b) Front End Development c) Delivery Management d) Data Engineeri... Read more

• Awarded

  Published 2 months ago

  Voice as a Channel_ Discovery and Proof of Concept

  NHS England99,670 GBPExpiry date: 19/08/2022

  The provision of a Discovery phase, including development of prototypes and user research, exploring how voice might be used as a channel alongside the NHS App, NHS.UK website (and upcoming consolidated NHS Account) to allow citizens to access personalise... Read more

• Awarded

  Published 3 months ago

  Project Titan: Enter Learning Data & Verified Credentials

  Department for Education4,482,984 GBP

  Summary of the work Digital Development outcomes to GDS compliant digital services to modernise the way data is collected and shared across all of the education sector. To deliver professional data collection services that reduce burden on users, go on t... Read more

• Awarded

  Published 3 months ago

  Online Platform for Projects (ESOPP) Discovery

  CCS acting as an agent on behalf of Cabinet Office (Infrastructure Projects Authority)54,500 GBP

  Summary of the work Suppliers should follow GDS Discovery criteria: - review current research - user researchers to scope out user needs against users wants, and produce user stories - Discovery documentation - options analysis: recommendations for... Read more

• Awarded

  Published 3 months ago

  My MCA - Online, Role Based Access, Customer Portal (Discovery and Alpha)

  Maritime and Coastguard Agency284,420 GBPExpiry date: 26/09/2022

  My MCA is a digital portal that will utilise role-based access that will enable UK Maritime Services (UKMS) customers to access information relevant to them and access online services through a single point of entry. UKMS is procuring the services of a... Read more

• Awarded

  Published 3 months ago

  PROC 406-2022, CMA Funerals Order and SAU Public Authority Webform Development Programme

  Competition and Markets Authority197,300 GBP

  Summary of the work 1.1 Summary of the work The Competition and Markets Authority (CMA) is looking to engage a Supplier to perform development and testing activities. The selected Supplier will be expected to provide user centred design and development re... Read more

• Awarded

  Published 3 months ago

  Apprenticeship Service - User Centred Design projects

  Department for Education and Education and Skills Funding Agency4,400,000 GBP

  Summary of the work Apprenticeships are looking for an end to end user centred design agency to deliver against a range of projects. Many projects will run concurrently. There may be a need to handover from existing suppliers/other teams already runnin... Read more

• Awarded

  Published 3 months ago

  Prj_4639 - User Research tool (unmoderated/usability testing)

  NHS Digital33,131.5 GBPExpiry date: 08/06/2023

  The User Centred Design Team is looking to procure a tool to support unmoderated remote user research during the Covid-19 pandemic, and thereafter, to increase the pool of participants available to us to undertake research. The tool should enable researc... Read more

• Awarded

  Published 3 months ago

  Acas27237 - Assisted Notification Private Beta Extension/Public Beta

  Advisory Conciliation and Arbitration Service (ACAS)500,625 GBP

  Summary of the work Acas require a multidisciplinary team to extend our new beta service in Symfony to help representatives submit large group claims to employment tribunal, enabling improved resolution rates and better experience for users. Also requ... Read more

• Awarded

  Published 3 months ago

  Climate Finance Accelerator (CFA) website discovery

  Department for Business Energy and Industrial Strategy (BEIS)59,238 GBP

  Summary of the work The Climate Finance Accelerator (CFA) is a technical assistance programme which supports middle-income countries to develop a pipeline of bankable, low-carbon projects. This project will undertake a discovery examining ways of dispersi... Read more

• Awarded

  Published 3 months ago

  RBGKEW1038 Development & Support of RBG Kew's Digital estate

  Royal Botanic Gardens Kew520,000 GBP

  Summary of the work Improving RBG Kew's digital landscape, through continuous improvements to kew.org and other supporting digital products, across commercial and non-commercial areas. Expected Contract Length 2 years Latest start date Monday 1 August 2... Read more

• Awarded

  Published 3 months ago

  DLUHC CPD4122185 UCD and digital capability for urgent policy and DDaT short-term requirements

  Department for Levelling Up, Housing and Communities (DLUHC)8,000,000 GBP

  Summary of the work DLUHC requires a new supplier to work on time-constrained User-Centred Policy Design or DDaT delivery projects – providing teams, or individuals to supplement existing teams. An initial work package involves delivering a discovery on h... Read more

• Awarded

  Published 3 months ago

  DHSC National Digital Support Platform

  Department of Health and Social Care/NHS Transformation Directorate394,200 GBP

  Summary of the work NHS-TD require a team with strong experience of discovery through to go live to design, deliver and host a Digital Social Care platform. We will be looking for experience of working with the adult social care sector. Expected Contract... Read more

• Awarded

  Published 3 months ago

  HMRC User Research Agency Requirements for North East

  HM Revenue & Customs (HMRC)150,000 GBPExpiry date: 26/07/2024

  Contract for recruitment services to source research participants for HMRC in the North East.

• Awarded

  Published 3 months ago

  Design, implement and support Essex County Council’s employee website: LocalGov Drupal platform

  Essex County Council300,000 GBP

  Summary of the work Essex County Council (ECC) need help to design, build and implement a website to better help employees access information about their job and organisation. Expected Contract Length Two (2) Years Latest start date Monday 13 June 2022 ... Read more

• Awarded

  Published 3 months ago

  Design, implement and support essex.gov.uk using the LocalGov Drupal platform

  Essex County Council300,000 GBP

  Summary of the work Collaboratively design and build a new essex.gov.uk website using the LocalGov Drupal platform. Working with the in-house service design team to migrate existing content and develop new features. Provide maintenance, support and hostin... Read more

• Awarded

  Published 3 months ago

  Recruitment of User Research Participants

  Department For Work and Pensions (DWP)59,125 GBPExpiry date: 31/03/2023

  The Department for Work and Pensions are embarking on an ambitious transformation programme to reimagine and make best use of emerging future technologies in the banking industry to ensure that people who get paid by DWP receive the right amou... Read more

• Awarded

  Published 4 months ago

  DWP Digital Debt Management - Product Design and Development Services

  Department For Work and Pensions (DWP)3,000,000 GBP

  Summary of the work The Partner must enable DWP to develop new and existing digital services that will transform the citizen and contact centre agent journeys for Debt Management and Compensation Recovery. Delivered through SoW and partner-provided muti-d... Read more

• Awarded

  Published 4 months ago

  DWP Digital - Mobile Apps User Researcher

  Department For Work and Pensions (DWP)94,720 GBP

  Summary of the work As a User Researcher you will be key part of the multi-disciplined DWP Mobile team developing Mobile Apps. You will be required to plan and lead user research activities, prioritising key decisions and work based on user needs. You wil... Read more

• Awarded

  Published 4 months ago

  Allocating & Scheduling Activities in Prisons

  Ministry of Justice Digital & Technology Team (MOJ)4,000,000 GBP

  Summary of the work Allocating & Scheduling Activities in Prisons. Expected Contract Length Up to 24 months. Latest start date Monday 2 May 2022 Budget Range Up to £4m including VAT Why the Work is Being Done he MOJ has a bold strategic vision for the... Read more

• Awarded

  Published 4 months ago

  Improving Operational Reporting in Prisons

  Ministry of Justice Digital & Technology Team (MOJ)4,000,000 GBP

  Summary of the work Improving Operational Reporting in Prisons. Expected Contract Length Up to 24 months. Latest start date Monday 2 May 2022 Budget Range Up to £4m including VAT Why the Work is Being Done The MOJ has a bold strategic vision for the d... Read more

• Awarded

  Published 4 months ago

  Contract Award Notice - Incentive Vouchers for User Research Participants and Other Non-Staff

  NHS Digital200,000 GBPExpiry date: 08/06/2026

  Incentive vouchers for user research participants and other non-staff

• Awarded

  Published 4 months ago

  Micromobility Data Discovery

  Department for Transport64,000 GBP

  Summary of the work User-focused research is required to provide key recommendations on needs and uses for shared micromobility data, and how to best ensure this data is used. Include looking at existing micromobility data standards (MDS/CDS-M/GBFS), reco... Read more

• Awarded

  Published 4 months ago

  Future of NaPTAN - Discovery

  Department for Transport110,000 GBP

  Summary of the work The winning supplier will be required to undertake a GDS/CDDO compliant discovery to satisfactory standards that: • understands users and their context, • identifies any constraints • identifies improvements • includes a roadmap for... Read more