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- Recent awards
- Awarded
Published 2 days ago
Supply of inclusive research support for the Test and Trace App
UK Health Security Agency
60,000 GBP
Expiry date: 30/09/2022
Design and delivery of inclusive, disability and older community focused research and user insight. These services will include both expert (heuristic) assessment and community user research and testing.
- Awarded
Published 2 days ago
User Research Call Off
Department For Work and Pensions (DWP)
2,820,000 GBP
Expiry date: 20/02/2024
User research is an essential part of our development, ensuring that our tools and services are evidence driven and usercentred. DWP require a research partner to; provide expert and experience support, as and when required, for specific pieces of work an...
- Awarded
Published 7 days ago
Identity Access Management and Directories Product Owner
Ministry of Defence, Strategic Command UK - Defence Digital
968,185 GBP
Summary of the work The MOD is seeking Product Owners to support the IdAM/Directories projects in development and delivery of solutions across the OFFICIAL/SECRET domains: relying party onboarding, exit from existing brokering and Directory service contra...
- Awarded
Published 7 days ago
Identity and Access Management Support Partner
Ministry of Defence, Strategic Command UK - Defence Digital
4,126,500 GBP
Summary of the work The MOD is seeking a delivery partner for a number of Identity and Access Management workstreams across the OFFICIAL/SECRET domains, currently includes continued: Onboarding of relying parties, exit from existing brokering service cont...
- Awarded
Published 9 days ago
Ofsted Digital Services for Alpha/Beta Service Developments
Ofsted
3,000,000 GBP
Summary of the work Ofsted are seeking a supplier to work with us across a range of Alpha and Beta phase deliverables. This involves being able to develop, code and test web-based solutions that will support inspection and regulatory activities, deliver...
- Awarded
Published 13 days ago
User Research Participants For The Planning Inspectorate
PLANNING INSPECTORATE
90,000 GBP
Expiry date: 01/05/2024
PINS require assistance in the recruitment of research participants across England for user testing. Primarily remotely but in person when necessary. Research to support 'Appeal a Planning Decision' and 'Nationally Significant Infrastructure Project (NSIP...
- Awarded
Published 14 days ago
Teaching Workforce Directorate Portfolio - User Centred Design.
Department for Education
5,000,000 GBP
Summary of the work DfE are looking for a supplier or a consortium of suppliers who can provide appropriate capability and expertise to deliver outcomes, working in multi-disciplinary teams across the Teaching Workforce Directorate portfolio to build and ...
- Awarded
Published 14 days ago
WP2025 Delivery Partner to work with the One Login for Government Programme
Government Digital Service
9,000,000 GBP
Summary of the work We are seeking a delivery partner to work with the One Login for Government programme to provide whole or partial multi-disciplined digital delivery teams to work on outcomes that support the wider programme delivery in parallel to bui...
- Awarded
Published 15 days ago
Award of Provision of Product Owner x1
Scottish Government
80,990 GBP
Expiry date: 25/11/2022
Working to a Service Manager, Product Owners will be responsible for bringing together and managing a multi-disciplinary team, which includes specialist resources from policy development, analysts, user research and service design, technical staff, specia...
- Awarded
Published 15 days ago
Digital Communications Development and Engagement
General Dental Council
150,000 GBP
Expiry date: 27/03/2024
The GDC has award a call off contract for Digital Communications Development and Engagement . Services will be call off as a when required over a 2 year period. The contract may be extended by a further 2 period of 12 months. The scope of services is f...
- Awarded
Published 19 days ago
UX research 22/23
UK Health Security Agency
120,000 GBP
Expiry date: 30/09/2022
Provision of regular qualitative user research sessions with current and potential users of the Covid-19 app. Recruitment of Participants. User Experience design support and & consultancy support
- Awarded
Published 20 days ago
Business Statistical Register Transformation
Office for National Statistics
3,800,000 GBP
Summary of the work The design and development of a new Statistical Business Register service for ONS, utilising cloud services and using agile development techniques. Expected Contract Length 1 YEAR Latest start date Monday 28 March 2022 Why the Work ...
- Awarded
Published 26 days ago
External partner for Lewisham Council’s Resident Experience programme (Lot 1)
London Borough of Lewisham
65,800 GBP
Summary of the work We are seeking an external partner for up to six months to support us with the discovery and design phases of our organisation-wide Resident Experience programme. The successful supplier for Lot 1 will deliver a series of cross-Council...
- Awarded
Published 26 days ago
Digital Definition Services - Product Development
NHS Digital
13,500,000 GBP
Expiry date: 27/02/2024
Supply of services to deliver digital interaction design, user research, technical and delivery support to the NHS Digital Testing Programme and Product Development Directorate within NHS Digital and specifically support the design of the digital journeys...
- Awarded
Published 26 days ago
External partner for Lewisham Council’s Resident Experience programme (Lot 2)
London Borough of Lewisham
30,800 GBP
Summary of the work We are seeking an external partner for up to six months to support us with the discovery and design phases of our organisation-wide Resident Experience programme. The successful supplier for Lot 2 will provide strategic advice, guidanc...
- Awarded
Published 28 days ago
User-Centred Design and Research Services
Department For Work and Pensions (DWP)
60,444 GBP
Expiry date: 30/06/2022
Outcome Based User Research and Design Services to support DWP Verify Earnings and Pensions (VEP) System and Management Information (MI) Platform.
- Awarded
Published 28 days ago
DfE Data Service Delivery Capability
Department for Education
4,500,000 GBP
Summary of the work DfE Data Directorate are looking for a supplier who will be able to provide service delivery capabilities on digital and technical projects as part of the DfE’s Data Transformation Portfolio. You will provide expertise and specialism t...
- Awarded
Published 28 days ago
VOA Intranet User Research
Valuation Office Agency
32,000 GBP
Expiry date: 11/09/2022
This requirement is to provide Intranet User Research services for the Valuation Office Agency, full details of the requirement can be found in the attached Invitation to Tender document. The budget for this requirement has not been included at this st...
- Awarded
Published 29 days ago
Setting Leadership Portfolio
Department for Education
9,400,000 GBP
Summary of the work DfE are looking for a supplier who can deliver the design and build of digital services that make a genuine difference to people’s lives. Working in blended teams to deliver high quality, user-centred and sustainable digital products a...
- Awarded
Published 29 days ago
Customer Experience and Design: User Centred Design
Department for Education
150,000 GBP
Expiry date: 28/03/2023
A User Research Tool at scale is required to support the team in the delivery and provisions of User Centred Design
- Awarded
Published a month ago
HTP and Digital Outcome Specialists
Department For Work and Pensions (DWP)
4,162,500 GBP
Summary of the work DWP are transforming the journey that citizens who have a disability or health condition access support. We are looking for support to develop and deliver packages of work to build our digital product set that will improve claimant jou...
- Awarded
Published a month ago
Open Electric Vehicle (EV) chargepoint data – alpha phase
Department for Transport
498,000 GBP
Summary of the work Successful bidder will: • Continue extensive user research • Prototype solutions for open data that will support: o EV consumers o Local authorities and government o Other sectors • Support adoption of a data standard • Align with M...
- Awarded
Published a month ago
User Research - CAMlite MI Reporting
Department For Work and Pensions (DWP)
90,270 GBP
Expiry date: 02/08/2022
Supplier will work with the CAMLite Team to deliver detailed architecture and low-level design for insight/analysis, metric development utilising appropriate modern technologies in order to create: - A single, centralised, one-stop shop for CAMLite's rep...
- Awarded
Published a month ago
GB-London: CON-21-290 Redesigning the FCA Gateway for applicants and firms
Financial Conduct Authority
107,784 GBP
Expiry date: 30/09/2022
The FCA is commissioning user research to understand the needs and wants of applicants using the existing Gateway forms. We intend to update these forms by digitalising them, embedding greater validation and verification of data where possible, streamlini...
- Awarded
Published a month ago
A discovery to develop a system for reporting and analysing carbon emissions data on UK shipping.
Department for Transport, Maritime Environment Team
79,750 GBP
Summary of the work The winning supplier will be required to undertake a GDS compliant discovery that: • understands users and their context, • identifies any constraints • identifies improvements • includes a roadmap for delivery • identifies data requ...
- Awarded
Published a month ago
GB-London: CON-21-278 Redesigning the FCA Register for consumers and industry users
Financial Conduct Authority
220,800 GBP
Expiry date: 30/09/2022
The FCA publishes information about regulated Firms and Individuals on the Financials Services Register (FSR). The FCA has commissioned user research and testing in order to help inform the creation of new types of FSR products to meet the specific and va...
- Awarded
Published a month ago
DWP NGCC User Centred Service design and delivery
Department For Work and Pensions (DWP)
1,441,000 GBP
Expiry date: 31/03/2023
Provision of User Research / User Experience and Product Management services for Next Generation Contact Centre (NGCC), Conversational Platform (CP) and Automated Telephony Excellence (ATE).
- Awarded
Published a month ago
Award of Provision of Product Owner x1
Scottish Government
81,809 GBP
Expiry date: 11/11/2022
Working to a Service Manager, Product Owners will be responsible for bringing together and managing a multi-disciplinary team, which includes specialist resources from policy development, analysts, user research and service design, technical staff, specia...
- Awarded
Published a month ago
Intranet Alpha
Essex County Council
95,275 GBP
Summary of the work Essex County Council (ECC) need help building a website to better help employees access information about their job and organisation. Expected Contract Length 10 Weeks Latest start date Tuesday 26 October 2021 Budget Range Up to £10...
- Awarded
Published 2 months ago
Benchmarking Data Service Beta
Cabinet Office
363,975 GBP
Expiry date: 21/09/2022
The Cabinet Office have undertaken a Further Competition against Lot 1 of the Crown Commercial Service (CCS) Digital Outcomes and Specialists 5 Framework Agreement (RM1043.7) The IPA Benchmarking Team require a team to deliver user research and develop...
- Awarded
Published 2 months ago
UC User Research Recruitment Services
Department For Work and Pensions (DWP)
200,000 GBP
Expiry date: 22/08/2023
Department for Work and Pensions Digital requires participant recruitment for regular user research activities, to include the recruitment of participants who reflect the diverse make-up of people who use DWP services and manage a user research panel for ...
- Awarded
Published 2 months ago
Website Design
The Rotherham NHS Foundation Trust & Barnsley Hospital NHS Foundation Trust
86,400 GBP
Summary of the work We require a team with knowledge and expertise of web content management systems to build and configure a web content management system for use by multiple administrators at each Trust. Latest start date Tuesday 1 March 2022 Budget R...
- Awarded
Published 2 months ago
Digital Usability Testing
Money And Pensions Service
68,350 GBP
Expiry date: 20/05/2022
The award of a contract to to recruit participants, carry out user research and provide recommendations from digital user testing in a London-based lab in March 2022, to support the development of two MaPS propositions.
- Awarded
Published 2 months ago
Discovery & Alpha for a new improved Single sign on and user account experience for our website
The National Archives
98,280 GBP
Summary of the work Discovery and Alpha phases to define the future vision and MVP of a user account and sign in experience for The National Archives website. To include identification of a sign-in technical solution and user research, design and build of...
- Awarded
Published 2 months ago
User research to support the development of an improved Essex Local Offer digital service
Essex County Council
57,600 GBP
Summary of the work The ECC Service Transformation team have undertaken discovery and alpha phases of work on the SEND Local Offer. We are looking for an experienced User Researcher to support the testing of redesigned content and Information Architecture...
- Awarded
Published 2 months ago
Discovery & Alpha for a new improved Single sign on and user account experience for our website
The National Archives
98,280 GBP
Expiry date: 30/06/2022
Discovery and Alpha phases to define the future vision and MVP of a user account and sign in experience for The National Archives website. To include identification of a sign-in technical solution and user research, design and build of an optimal user acc...
- Awarded
Published 2 months ago
NHSBSA UR Participant Recruitment Contract
NHS Business Services Authority
950,000 GBP
Expiry date: 28/02/2024
Please note this award notice is a replacement for the previously published notice on 16 March 2022 with procurement reference CF-0706500D0O000000rwimUAA1. This notice includes the Contractual Terms and Conditions. Contract for the provision of a serv...
- Awarded
Published 2 months ago
Schools Services Delivery Portfolio
Department for Education
8,500,000 GBP
Summary of the work DfE requires a supplier to design and build digital services that make a genuine difference to people and which meet the government service standard. The supplier will work in blended teams to build and deliver high quality, user-centr...
- Awarded
Published 2 months ago
Design, implement and support Hart District Council's website using the LocalGov Drupal platform
Hart District Council
93,200 GBP
Summary of the work Design and build a new Hart District Council website based on LocalGov Drupal code, templates and modules. Upskill existing team to continue transformation beyond the lifetime of the contract. Provide maintenance, support and hosting f...
- Awarded
Published 2 months ago
Award of Provision of User Research, What Data is important to me
Scottish Government
47,300 GBP
Expiry date: 27/04/2022
Provision of User Research
- Awarded
Published 2 months ago
User Research Contract 2021
Office for National Statistics
450,000 GBP
Expiry date: 01/12/2023
The Office for National Statistics are the United Kingdom's largest independent producer of official statistics and are recognised as the National Statistical Institute. Currently, the organisation is looking to procure the services of a single supplier f...
- Awarded
Published 2 months ago
Web Project - Panlogic
Health and Safety Executive
94,130 GBP
Expiry date: 04/05/2019
HSE is looking to partner with a supplier to introduce a content management system (CMS) to manage content and enable a more responsive and effective communication channel with the website at the centre. The supplier must deliver a functional CMS that is ...
- Awarded
Published 2 months ago
Accessibility design and testing
Rushmoor Borough Council
9,960 GBP
Summary of the work We need an accessibility expert to review our proposed new website design. We expect this work will include: - testing with people with an impairment or disability - testing with assistive technology - knowledge transfer - help to dr...
- Awarded
Published 2 months ago
Provision of Kerbside Management Discovery
Department for Transport
119,999 GBP
Summary of the work User-focused research is required for the as-is and painpoints for improving management of the highway kerbside. The discovery will define user research that represents the various demands for kerbspace now and in the future, build on ...
- Awarded
Published 2 months ago
Digital Partner - Website Design and Development
NHS Specialist Pharmacy Service which is a hosted service by Liverpool University Hospitals NHS FT
600,000 GBP
Summary of the work Perform both maintenance and development functions. They will maintain: • The existing NHS SPS website using a set of defined technologies • Other digital products or functions used by NHS SPS They will support digital development; • ...
- Awarded
Published 2 months ago
GB-London: CON-22-011 User Experience Designer
Financial Conduct Authority
161,784 GBP
Expiry date: 09/03/2023
This contract is for a user-experience (UX) designer to be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes. The U...
- Awarded
Published 2 months ago
CCIS21A51 - GPP User Research and Service Assessment Support
Crown Commercial Service
91,800 GBP
Expiry date: 31/03/2022
User research services to underpin the development of a Government Property Profession digital service for community and skills development. This is to provide User Research services to deliver a successful Alpha phase resulting in a successful GDS servi...
- Awarded
Published 2 months ago
C21529 Digital Data and Technology (DDaT) Central Multi-disciplinary Resource Service
Home Office
4,999,999 GBP
Summary of the work The Home Office is looking for a supplier who can provide resources with the knowledge, skills and experience to help meet the demands for multi-disciplinary, on-payroll, Services within the Home Office’s Digital, Data and Technology (...
- Awarded
Published 2 months ago
CO0164 SEND Local Offer on LocalGov Drupal
Essex County Council
82,390 GBP
Summary of the work Essex County Council (ECC) need help building a website using LocalGov Drupal which gives families information about services for special educational needs and disabilities, including a directory. Expected Contract Length 2 years (opt...
- Awarded
Published 2 months ago
LocalGov Drupal - Microsites
Cumbria County Council
189,525 GBP
Summary of the work Cumbria County Council need help building microsites functionality for LocalGov Drupal, giving council content designers the tools to create standalone sites with basic design customisation. Expected Contract Length 6 months Latest ...
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