Tenders & contracts relating to Call centre
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- Awarded
Published 5 months ago
Provision Of Contact Centre Services Including Associated Software Solutions
As part of it’s customer contact strategy, the National Transport Authority (“NTA”) plans to implement a Consolidated Contact Centre (“CCC”) under the Transport For Ireland (“TFI”) brand. The CCC will be the primary customer service contact point for serv...
- Awarded
Published 6 months ago
Contact Centre Services
1,500,000 GBPThe requirement is for the provision of Contact Centre Services to support TfW Lot 1: TfW requires an outsourced Contact Centre provision to handle customer queries as an overflow for a number of multi-modal projects across Wales. In the first instance, ...
- Awarded
Published 6 months ago
Contact Centre Services
1,500,000 GBPThe requirement is for the provision of Contact Centre Services to support TfW Lot 1: TfW requires an outsourced Contact Centre provision to handle customer queries as an overflow for a number of multi-modal projects across Wales. In the first instance...
- Awarded
Published 6 months ago
Managed Services - Document Management and Contact Centre Services
2,803,349 EURLot 1: Managed Services - Document Management and Contact Centre Services The Residential Tenancies Board (RTB) undertook a project to outsource its requirements for data management and contact centre services. The intention was to provide an efficient, t...
- Awarded
Published 7 months ago
eTendering Portal
656,527 GBPThe Royal Borough of Kensington & Chelsea (RBKC) has awarded a service contract to one contractor for the provision of an out of hours call handling service. The Council has a statutory obligation to provide an out of hours contact centre service for num...
- Awarded
Published 7 months ago
Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council
17,826,556 GBP
Expiry date: 31/03/2028Awarded Contract - the contract has been awarded to Serco Limited Hertfordshire County Council has awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres. The initial...
- Awarded
Published 7 months ago
Citizen Facing Contact Centre Services
28,000,000 GBPExpiry date: 13/05/2028Outsourced Contact Centre Services
- Awarded
Published 7 months ago
Request for tender for Student Contact Centre Services for Atlantic Technological University
The Atlantic Technological University (ATU) was established on 1st April 2022, the result of a merger between three Institutes of Technology, GMIT, LYIT and IT Sligo. It currently has eight campuses with an enrolment of more than 20,000 students supporte...
- Awarded
Published 7 months ago
Request for tender for Student Contact Centre Services for Atlantic Technological University
The Atlantic Technological University (ATU) was established on 1st April 2022, the result of a merger between three Institutes of Technology, GMIT, LYIT and IT Sligo. It currently has eight campuses with an enrolment of more than 20,000 students supporte...
- Awarded
Published 7 months ago
Provision of surveys, BERs and inspections · Technical services and technical helpdesk, including training · BER Assessments, Quality Assurance & Auditing
38,881,020 EURLot 1: Provision of surveys, BERs and inspections · Technical services and technical helpdesk, including training · BER Assessments, Quality Assurance & Auditing The objective of the Request for Tender was to appoint an organisation to provide SEAI with a...
- Awarded
Published 7 months ago
TfL 95743 Contact Centre Outsourced Services Framework
2,312,000,000This is Lot A: Contact Centre Outsourced Service - Lot A - Full Service Contact Centre Full Service to include Call Handling, Correspondence and Card Fulfilment and Technology Lot B: Contact Centre Outsourced Service - Lot B - Contact Handling Contact Ce...
- Awarded
Published 8 months ago
External Call Centre Support
9,000,000 EURExternal Call Centre Support Lot 1: External Call Centre Support
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Top buyers relating to Call centre
Discover insights into the most active buyers procuring for Call centre services and solutions below.
- Ministry of Defence
- NHS Midlands and Lancashire CSU
- Department for Environment, Food and Rural Affairs (DEFRA)
- UK Shared Business Services Ltd
- Midlands and Lancashire Commissioning Support Unit
- London Borough of Waltham Forest
- NHS England
- Ministry of Justice
- Foreign, Commonwealth and Development Office
- Birmingham City Council
- Crown Commercial Service
- Gloucestershire County Council
- Isle of Wight Council
- Home Office
- Department for Education
Top sources for Call centre contracts & tenders
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