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Tenders & contracts relating to Call centre

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Call centre tenders & contracts

  • Awarded

    Published 8 months ago

    Customer Center Services for CSG

    price-tag-icon233,266.92 GBPtime-iconExpiry date: 17/05/2024

    The Home Office seeks to procure the services of a sole Supplier for the provision of contact centre services handling voice calls, emails and complaints handling amongst others but not limited to the following services: MPs allocation of correspondences,...

  • Awarded

    Published 11 months ago

    Speak Up Helpline

    price-tag-icon161,088 GBPtime-iconExpiry date: 31/05/2024

    The Department of Health and Social Care looked to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers. Contract term: 12 months with the option to extend for up to 24 months in 12 mon...

  • Awarded

    Published 7 years ago

    Call centre

    time-iconExpiry date: 02/07/2024

    Devon County Council (DCC) Require an intelligent, highly configurable contact centre technology solution to sit on top of our SfB infrastructure to service the contact centres listed in the invitation to tender and with the flexibility to provide additio...

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  • Awarded

    Published 3 years ago

    CBC-1223-T-CE Community Alarm Monitoring Response Call Handling (LOT 1) Provision of Community Alarm Equipment Assistive Technology (LOT 2) - AWARD

    price-tag-icon353,616 GBPtime-iconExpiry date: 31/08/2024

    Central Bedfordshire Council is a social landlord, and a provider of services to support vulnerable people to live independently in their own homes. The services that we wish to procure are divided into two lots. Prospective providers are i...

  • Awarded

    Published 4 years ago

    Cambridgeshire County Council Cambridgeshire Lifeline Project Alarm Receiving Centre

    price-tag-icon160,600 GBPtime-iconExpiry date: 01/09/2024

    Cambridgeshire County Council is seeking to commission an Alarm Receiving Centre (ARC) to monitor digital telecare alarms 24/7/365 and to instigate an appropriate response. This specification is a framework with three lots: -Lot 1 Provision of monitoring ...

  • Awarded

    Published 5 days ago

    Medicom Call Handling

    price-tag-icon61,221.93 GBPtime-iconExpiry date: 30/09/2024

    Midwifery call handling service

  • Awarded

    Published 2 years ago

    21_06_05 CFA - Crimestoppers

    price-tag-icon63,008 GBPtime-iconExpiry date: 11/10/2024

    To facilitate the 24/7 coverage of the Fraud and Corruption Reporting Line which contributes to building a strategic picture of fraud threats, vulnerabilities and enablers impacting on the NHS

  • Awarded

    Published 2 years ago

    Telephony system

    price-tag-icon177,942 GBPtime-iconExpiry date: 13/10/2024

    Call centre telephone software as a cloud based service

  • Awarded

    Published 2 years ago

    CA9057 - Out of Hours Customer Contact Service

    price-tag-icon272,270 GBPtime-iconExpiry date: 07/11/2024

    Out of Hours Customer Contact Service\ \ To access this competition: \ \ Registered:\ Login to https://suppliers.multiquote.com and view the opportunity CA9057.\ \ Not registered:\ Visit https://suppliers.multiquote.com then register and quote CA9...

  • Awarded

    Published a year ago

    G Cloud 12 Contact Centre Framework Call Off

    price-tag-icon221,402 GBPtime-iconExpiry date: 24/11/2024

    To deliver a contact centre provision for Barnsley Council

  • Awarded

    Published 3 years ago

    Contract

    price-tag-icon48,000 GBPtime-iconExpiry date: 01/12/2024

    Phoenix are seeking a supplier who can evidence an excellent track record of providing a 'high standard' of call handling expertise, sufficient resource and associated services knowledge to deliver a seamless telephone service OOH to Phoenix's residents (...

  • Awarded

    Published 2 years ago

    DVSA Call Centre Additional Resourcing - Call Surges

    price-tag-icon1,286,014.8 GBPtime-iconExpiry date: 09/12/2024

    Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice.

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