Chatbot academic administration

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Buyer

NTNU

Value

1,300,000 NOK

Current supplier

Kindly AS

Description

Subsequent to a tender contest, the Norwegian University of Science and Technology (Norwegian: NTNU) c/o the Academic Administrative Division has entered into a contract for the purchase of a multilingual chatbot to streamline user inquiries regarding admission questions. The chatbot must be able to answer simpler inquiries and send the case further via the Norwegian University of Science and Technology's ESM (NTNU Help) if it is unable to answer questions. A consultant shall take over the chat if needed. See the list of requirement specifications for more information. Lot 1: Subsequent to a tender contest, the Norwegian University of Science and Technology (Norwegian: NTNU) c/o the Academic Administrative Division has entered into a contract for the purchase of a multilingual chatbot to streamline user inquiries regarding admission questions. The chatbot must be able to answer simpler inquiries and send the case further via the Norwegian University of Science and Technology's ESM (NTNU Help) if it is unable to answer questions. A consultant shall take over the chat if needed. See the list of requirement specifications for more information.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

Published a year ago

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