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Awarded contract

Published

Miscellaneous software package and computer systems

3 suppliers have saved this notice.

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Buyer

Ville de Reims

Value

241,823 EUR

Current supplier

Soffteam

Description

La Ville de Reims et la Communauté urbaine du Grand Reims souhaitent mettre en place une nouvelle plate-forme de gestion relation usager qui permettra de recueillir l'ensemble des correspondances des usagers quel que soit le canal de communication choisi (accueil physique, téléphone, SMS, courrier, site internet, application mobile…). Acquisition, mise en œuvre, support et maintenance d'une solution de Gestion de la relation usagers (GRU).

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CPV Codes

48900000 - Miscellaneous software package and computer systems
72267000 - Software maintenance and repair services
72267200 - Repair of information technology software
72267100 - Maintenance of information technology software
72260000 - Software-related services
48990000 - Spreadsheets and enhancement software package
48980000 - Programming languages and tools
48970000 - Print shop software package

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