PRO004993-Services-Framework-Water Efficiency Services

Description

The Company is inviting bidders to participate in this tender for the provision of activities to support a water efficiency programme aimed to provide services to customers to reduce water consumption and subsequently the achievement of business performance commitments (as outlined in the introduction). The programme consists of the provision of: • Water home audits for domestic customers including finding and fixing leaks; installation of water devices and provision of behavioural change advice. All leak repairs and fitting of devices should be completed at the time of the audit • Provision of an online water survey to allow customers to assess their current water consumption and identify ways to save • Provision of water saving devices for the water audit programme and for use at UU water saving events (Flow regulators, buffaloo bags, tap aerators and more). • Water business audits including finding and fixing leaks; installation of water devices and provision of behavioural change advice. All leak repairs and fitting of devices should be completed at the time of the audit Lot 121111: Lot 1 – Supply and delivery of In-Home Audits Service delivery of audits, installations, and minor repairs in customers’ homes. Facility to contact customers to secure audits and promote services. Lot 121112: Lot 2 – Supply and delivery of Water Efficiency Devices Supply of WRAS (Water Regulations Advisory Scheme) approved water saving devices e.g. flow regulators and small devices such as water butts, showerheads, tap inserts, buffaloo cistern bags and more. Suppliers to manage storage and distribution. This will be used by UU or customers directly. This lot will also be inclusive of the provision of an online customer consumption platform. Lot 121113: Lot 3 – Supply and delivery of Small Business & Sector-Led Audits Service delivery of audits within small businesses and sector led areas such as schools, leisure centres, care homes. Facility to contact customers to secure audits and promote services.