Home Care Services

Description

Cornwall Council is seeking to procure the provision of Home Care services in Cornwall and the Isles of Scilly for a maximum term of 8 years. The Council, in its Business Plan for 2022 to 2026, sets out the priority strategic outcomes for Cornwall. This includes ambitions to create vibrant, safe, supportive communities where people help each other to live well - working in partnership with communities and residents to safely enjoy community life and to help people to stay active and healthy and a thriving, sustainable Cornwall that offers a secure home, a decent income and a great environment for all. These key outcomes will be supported by an empowering and enterprising Council that offers a consistently excellent customer experience and great value for money. Home Care is the provision of CQC regulated and non-regulated activities that enable a Person to live independently at home. The Services will address the needs of older people and people with physical disabilities who require assistance with their personal care, daily living activities, accessing the community and any other practical tasks that meet their assessed needs and outcomes. They may also be used by people with learning disabilities, autism, mental health support needs, sensory loss and other conditions where this type of provision best meets their individual needs. Enabling people to remain independent, and to live as full a life as they can in their own home, is fundamental to the service approach. The commissioning of Home Care has been identified as a key intervention in delivering these outcomes and is part of our local strategy for ensuring people have access to the right care, in the right place, at the right time, which will enable them to stay well, safe and independent at home for longer. In Cornwall we have a shared ambition for the future provision of efficient and effective Home Care that promotes good quality outcomes for individuals and carers, profitable and sustainable businesses, local workforce recruitment and retention. This will be achieved through eleven collaborative place-based alliances working in eleven Geographical Zones across Cornwall. By working together in a collaborative partnership, the Council can meet its statutory duties to ensure timely access to good quality and sustainable services that can meet the needs and outcomes of Cornwall’s residents and achieve our local strategic outcome to have vibrant, safe and supportive communities. Cornwall Council would like to work with providers of home care services who wish to join us in driving the innovation and change needed to optimise our precious local capacity, to reward our valuable workforce and create a sustainable and profitable marketplace for the future. Service providers will be asked to work together as a placed based alliance and will be directly responsible for the delivery of Home Care services which include: a) Regulated ‘personal care’ tasks including getting in and out of bed, washing and dressing, going to the toilet and taking medication. b) Non-regulated tasks including shopping, cleaning, going out into the community and other activities that enable the Person to meet their assessed social care needs, usually in exceptional circumstances. c) Night-time care, which may be used to meet the Person’s needs in exceptional circumstances to prevent use of a residential care placements. d) Clustering of home care services in specific locations, for example in a sheltered housing scheme, to enhance the offer available to people living in these settings and to optimise the available capacity; e) Alliance Providers working collaboratively in each Geographical Zone to optimise service delivery and support each other with market fragility including prevention and management of local provider failure and f) Other support set out in the Person’s Care and Support Plan that the Person requires to meet their needs, outcomes and preferences. This advert is replacing the previously published PIN 2023/S 000-008521, published on 23rd March 2023 as Care and Support at Home in Cornwall. The current Home Care and Supportive Lifestyles contract commenced in 2018 and has now been extended until 30th September 2024. Bidders must be registered on the ProContract portal https://www.supplyingthesouthwest.org.uk to access the tender documents. Registration on ProContract is free. All bids must be received electronically via the ProContract portal by the closing date stated in the Invitation to Tender. Keywords: homecare, care, home