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Awarded contract

Published

Provision of Tenant Satisfaction Surveys

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Buyer

Caerphilly County Borough Council

Value

40,000 GBP

Close date

2025-06-20

Description

Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey.

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CPV Codes

71315300 - Building surveying services
79342311 - Customer satisfaction survey
79342310 - Customer survey services
79311000 - Survey services
79342300 - Customer services
79311400 - Economic research services
79311300 - Survey analysis services
79311200 - Survey conduction services

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