Awarded contract

Published 8 months ago

Provision of Tenant Satisfaction Surveys

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Buyer

Caerphilly County Borough Council

Value

40,000 GBP

Close date

2025-06-20

Description

Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Unspecified

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director of Housing & Environment

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Customer, Economy & Regeneration Sers

Second Level / Head of Service

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

71315300 - Building surveying services

79342311 - Customer satisfaction survey

79342310 - Customer survey services

79311000 - Survey services

79342300 - Customer services

79311400 - Economic research services

79311300 - Survey analysis services

79311200 - Survey conduction services

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