DIGITAL THERAPY

Description

Summary of work A digital service providing live, one-to-one, typed, NICE adherent IAPT step 3 CBT by BABCP accredited therapists for the treatment of patients with mild to moderate depression or anxiety disorders. Therapeutic appointments to be available on weekdays/weekends including early and late appointments. This should be accessible via web browser. Where the supplied staff will work No specific location (for example they can work remotely) Who the organisation using the products or services is Dorset HealthCare (NHS) Why the work is being done The service will support the provision of psychological therapies within a wider IAPT service with a digital text-based technology solution to deliver therapy. The supplier will need to provide a personalised digital solution to accompany the traditional face to face offer within the current service. The work is being done to provide a greater choice and more mobile access to therapy for patients. The business problem Patients need to be able to access a wider range of therapeutic interventions, outside of normal office hours. The current service does not have the capability to deliver therapy via an instant messaging medium. Large volumes of patients access the IAPT service, and need to enter therapeutic treatment within short nationally and locally agreed time-frames. The digital provider will allow more patients to be seen and within target timescales and offer an alternative medium for therapy for patients who may have barriers to accessing treatment (e.g. location / time constraints / physical difficulties). The people who will use the product or service User type: Patient Definition: I need to be able to access therapy outside of normal office hours without having to travel to an appointment so that i can have therapy without it interrupting my working live and/or childcare arrangements. As a patient, I would like to access therapy but i am unable to attend face to face appointments in the day, therefore a solution where i can receive my therapy remotely would be ideal. Any pre-market engagement done Any work that’s already been done Which phase the project is in Not applicable Existing team Steps to Wellbeing is an IAPT service which delivers evidence-based, NICE approved, psychological interventions to patients suffering from common mental health difficulties, such as anxiety or depression. Steps to Wellbeing services the entire county of Dorset and the city of Southampton. The service providers counselling, CBT, Low Intensity interventions, EMDR and a number of other non-CBT modalities. The service provides short-term interventions and manages a high volume of referrals. The service is currently expanding against nationally mandated trajectories Address where the work will be done Steps to Wellbeing operates from sites across Dorset and Southampton. The Dorset HealthCare headquarters is at Sentinel House in Poole (Dorset). The supplier could work remotely using their digital solution if possible. Regular communication with the buyer will need to be possible. Working arrangements The supplier can work remotely to achieve the service delivery. The buyer will instigate monthly contract review meetings where key performance indicators and adherence with the contract will be monitored. This does not need to take place face to face, however the buyer would like the option to be available if necessary. The interface between the buyer and the supplier will need to be regular to ensure patient care is seamless. Security and vetting requirements No security clearance needed Latest start date 1 March 2023 Expected contract length Contract length: 2 years 0 months 0 days Optional extension: 1 years 0 months 0 days Special terms and conditions special term or condition: Management information and KPIs to be provided regularly by supplier. Decisions on KPIs to be agreed with the successful supplier. Any costs incurred for site visits (e.g. travel expenses) will not be chargeable to the buyer. Budget Indicative maximum: £300000 Indicative minimum: £250000 Further information: Contract of up to £250k per annum (excluding VAT). The scope to increase the contract value by up to 20% per annum at the buyers discretion. The supplier will be expected to specify how many patients can be treated per year with £250k per annum. Contracted out service or supply of resource? Supply of resource: the off-payroll rules may apply