Assessing local authority social services data maturity in readiness for the National Data Resource (NDR) (re-advertised)

Description

Social Care Wales have worked with Digital Health and Care Wales and the Association of Directors of Social Services in Wales (ADSS Cymru) to agree on the scope and specifications for this tender. We are looking to commission an experienced supplier to deliver: a) a maturity assessment in respect of data readiness for the NDR. The supplier will use a data maturity assessment tool in each of the 22 local authorities in Wales to: - assess overall social care data maturity. - assess local authority readiness for the NDR programme. - make recommendations for improvement for the individual local authority, and for the NDR programme. b) a discovery exercise with local authorities to determine: - the information they would wish to share with partners in health and other social services providers - the health information they see as critical in being able to provide the care and support required by the people of Wales. c) options and recommendations for developing a standardised approach to social care data in Wales, which considers the current and future digital landscape and policy direction of health and care delivery in Wales. The supplier will have significant expertise and experience in the following: a) Expert knowledge of social care with an understanding of delivery of social services by local authorities. b) Experience of undertaking data maturity assessments in a large public sector organisation. c) An understanding of the latest research about data maturity models. d) Expertise in the benefits of organisational data maturity and behaviours that help to achieve it. e) Expertise in data standards and interoperability. f) Expertise in large-scale CRM systems, particularly those that support health and care. g) Experience or knowledge of technical aspects of automated data exchange. h) Methodical and organised and able to work to deadlines. i) Ability to communicate technical matters in an accessible (Plain English) format. j)Expertise in UK data legislation would be helpful. Lot 1: We expect suppliers have their plan approved by Social Care Wales and ADSS Cymru before commencing the assessment process. It is expected that the planning phase be completed by the end of June 2023, with the assessments and reporting completed in the remainder of 2023/24. Further budget may be available in 2024 if work identified during the lifespan of the project. This work will be conducted at the chosen suppliers day-rates. Social Care Wales and ADSS Cymru will provide the names and contact details for the project team as well as local authority contacts at the beginning of the contract. Assessments can be conducted concurrently if desired. It is important that local authorities understand the following before commencement of the assessment: a) The time requirements that are placed upon them. b) The personnel that will be required to take part c) Any prior documentation, information, systems architecture, business processes, roles and responsibilities etc. Please refer to ITT for full details. Additional information: This project will be delivered in two parts. Part one will run until 31 March 2024. A break-clause shall be in place at the end of part one. Part two is dependent on continued funding.