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Stale pre-tender

Customer Service Technology (CRM Toolset)

Published

Buyer

daa plc

Description

daa plc. seeks a CRM tool for our customer services teams, that can provide ease of use for our agents, detailed reporting, customised configurations, and analysis that reflect our teams, assess their workload, and enables our business to better manage customer interactions and provide support. Lot 1: daa plc. seeks a CRM tool for our customer services teams, that can provide ease of use for our agents, detailed reporting, customised configurations, and analysis that reflect our teams, assess their workload, and enables our business to better manage customer interactions and provide support.

Timeline

Publish date

2 years ago

Buyer information

daa plc

Contact:
Kiernan Murray
Email:
kiernan.murray@daa.ie

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Notice topic

IT services: consulting, software development, Internet and support

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

Ted (OJEU)
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