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Awarded

Ordnance Survey Customer Compass Perceptions Tracking Research

Published

Supplier(s)

Maru/edr Ltd

Value

45,000 GBP

Description

Ordnance Survey (OS) has been gathering real-time customer feedback through an email and online tracking survey since 2015 (Customer Compass). This research enables OS to view and action results daily, through online results dashboards and email alerts. The current contract for this service is due to complete at the end of July 2017. OS intends to continue to measure customer perceptions of service and is seeking to commission a research supplier who can run this study for the next 3 years.

Timeline

Award date

7 years ago

Publish date

7 years ago

Buyer information

Ordnance Survey

Contact:
Caroline Eadie
Email:
tenderenquires@os.uk

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Notice topics

Market and economic research; polling and statisticsResearch and development services and related consultancy services

Related topics

Advertising and marketing servicesStatistical servicesPublic-opinion polling servicesMarket research servicesBusiness services: law, marketing, consulting, recruitment, printing and securityResearch and Development services on security and defence materials

Source

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  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

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