PT1562 Wiltshire RTPI System

Description

Procurement for the provision of Supply and Maintenance of Real Time Passenger Information System for Wiltshire Council Wiltshire Council’s current Real Time Passenger Information (RTPI) system has been in operation for over 15 years and has been supplied and is currently being maintained by Trapeze Group UK (TGUK). The maintenance service provided by TGUK is due to expire at the end of June 2022. The existing RTPI system architecture is dated and needs modernisation to meet the needs of its bus service providers, bus commuters and be able to meet the requirements specified in the Bus Services Act 2018 and Bus Open Data Service (BODS). This document (referred to as Volume 2: Service Information) forms part of the Contract for a new RTPI system that will deliver greater functionality, innovation and benefits to the Council, bus operators and most importantly to those who will be using the bus services within Wiltshire. Funding for the new system has been secured from the Salisbury Transport Strategy, Section 106 and existing revenue budgets. Volume 2: Service Information contains the requirements for the provision, installation and maintenance for Wiltshire’s new RTPI system. Volume 2 is one of three volumes (listed below) that form the Contract: • Volume 1: NEC4 Term Service Contract • Volume 2: Service Information • Volume 3: Price List The new Contract will be for 5 years with an option to extend it by 2 further periods of 2 and 3 years (i.e., 5+2+3 years, maximum Contract period 10 years). The initial 5 years is made up of 6 months for the provision and installation works and 54 months for the initial maintenance phase. Lot 1: The key requirements for Wiltshire’s new RTPI system include: • Contractor hosted Live RTPI server(s) – Tier 3 Environment. • Testing and training server. • Web based solution. • A scalable solution. • System architecture based on mobile telecommunication technology (i.e., 4G/ 5G) • BODS will be the main source of data for all bus operators. • As an option, the system will be able to receive real time data separately from each of the bus operators (i.e., Stagecoach, Go South Coast, First Group and any others identified by Wiltshire Council). • Delivery of an automated Fault Management System (FMS). • Delivery of a Content Management System (CMS). • Delivery of Real Time (RT) Prediction Engine. • Providing punctuality and reliability reports against national targets. • To deliver both RT and Scheduled Time (ST) information for bus services, with RT in minutes and ST in 24-hour clock format, with the ability to display this information on different media channels and displays at bus stops, as well as hubs and interchanges for connecting bus services. • Decommission existing display assets. • Provision, installation and maintenance of 133 new three-line 28” LED BSD. • Provision, installation and maintenance of 39 new three-line LED flag displays. • Provision of Free RTPI Open Application Programme Interface (API) to third party data providers (e.g., Mobile App and web developers). • As an option, the system will provide bus traffic light priority for late running buses. • All hardware should be compatible with the emerging RTIG Standard.