Community Discharge Support Service

Description

NHS Frimley ICB ("the Commissioner") sought to commission provision to provide Community Discharge Support Service in Royal Borough of Windsor and Maidenhead. A short-term intervention for people being discharged back into the community via provision of staff. The service primarily contributes to the discharge and flow activities in the borough through the expert staff (Physiotherapists, Multi-therapy assistants, discharge coordinator) support to HomeFirst. Frimley ICB has followed PSR Direct Award C for the contract to which this notice relates. Lot 1: NHS Frimley ICB ("the Commissioner") sought to commission provision to provide Community Discharge Support Service in Royal Borough of Windsor and Maidenhead. A short-term intervention for people being discharged back into the community via provision of staff. The service primarily contributes to the discharge and flow activities in the borough through the expert staff (Physiotherapists, Multi-therapy assistants, discharge coordinator) support to HomeFirst. Frimley ICB has followed PSR Direct Award C for the contract to which this notice relates. The total expected value of the contract for the 12-month contract term is £520,395. From 01 April 2026, NHS Frimley Integrated Care Board will cease to exist as a statutory commissioning body as a result of NHS organisational restructuring, with all commissioning responsibilities for this service transferring to NHS Thames Valley Integrated Care Board. The contract period will commence on 01 April 2026. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: Evidence that Active Solutions - Sports Physio Ltd have met all requirements and expectations with regards to service delivery. They have complied with all standards and continue to perform their role with integrity and professionalism. The flexibility of Active Solutions - Sports Physio Ltd to respond to fluctuating demand has been extremely valuable during times of unexpected pressure in discharge and flow of patients out of hospital. They willingly go beyond requirement to ensure that needs of residents are met contributing their wider expertise as necessary. We have not received any negative feedback about the services of the provider. Indeed, recipients of their service have praised the personalised and professional way in which staff respond to their needs.