Greenhead College Catering Services

Description

The college wish to be at the forefront of college catering and as such require a modern, branded offer that reflects the leading trends in the industry. At this time, the college's wish is to commence a catering contract, with a partner who shares their vision for a customer-focused retail service that attracts the maximum number of students. The meals that are to be provided must be appealing to customers, imaginative, provide good value for money and be nutritionally balanced to encourage all students to make an educated choice. The college's objectives for the new contract are as follows: - • A catering service that is well managed and requires minimal involvement from the college's management team. • A strong Contractor Area Manager who will develop and lead the team to deliver exceptional customer service, a consistently high-quality food offer and spend a substantial amount of time on site at the outset to undertake this. • A Contractor who is proactive in their relationship management with the college, with good communication with key college staff. • Investment in the college's Catering service through increased marketing, equipment to enhance the services and educational events in return for a tenure of contract. • Innovation to allow for speed of service, customer interaction improvements and renewed interest. • A higher number of students and staff using the facilities by providing a high quality, affordable and nutritious meal. • A catering service that encourages students to take a healthy and balanced meal. • Food and drinks that look appetising and are attractively presented and are priced accordingly and obviously for the consumer. • A hospitality service that will help showcase the college through events to parents and visitors. • A Contractor that adopts a flexible and proactive approach to all college activities. • A service that is professionally merchandised and marketed with discretion and to the mutual benefit of the college and the Contractor. • A Contractor that operates using the optimum level of staffing. • A Contractor who is willing to expand and develop the current skills in the team. • A Contractor alive to the current issues of sustainability. • A Contractor who can cater for vegan diets and other special requirements such as halal and gluten free as required. Lot 1: Services Areas The service times are as follows.  Food Court Monday to Friday 10:00am - 2:00pm  Retail Shop Monday, Tuesday, Thursday and Friday 8:15am- 3:00pm. Wednesdays 8:15am - 2:00pm  Coffee Shop Monday to Friday 8:00am- 2:00pm  Branded Coffee Shop- Opening in 2025 undeveloped services open to discussion with College around this opportunity. There are currently no vending machines in the College which is a missed opportunity. We would like to invite Contractors to put forward a tariff, cost and principle of services for vending. The college currently runs a three-week menu cycle, which changes each term. The college cleaning team clear and clean the tables throughout the college day. Other than supporting with ad hoc clean ups of spillages or excessive litter, the catering team do not clean and clear any of the areas used for consuming food. Additional information: Please request access to the portal by emailing admin@redboxcs.com