CT1542 Sheriff Officer Services

Description

The City of Edinburgh Council (the Council) is seeking to establish a Framework Agreement for the provision of Sheriff Officer Services. This service recovers funds from debt streams including unpaid Council Tax, Business Rates, Housing Benefit Overpayments, Parking Fines and Sundry Debt. Lot 1: All Debt Streams - Primary Collection The City of Edinburgh Council (the Council) is seeking to establish a Framework Agreement for the provision of Sheriff Officer Services. This requirement recovers funds from debt streams including unpaid Council Tax, Business Rates, Housing Benefit Overpayments, Parking Fines and Sundry Debt. The Lot 1 Provider will receive the majority of debt cases. Additional information: Please see tender documentation for further information. Lot 2: All Debt Streams - Secondary collection The City of Edinburgh Council (the Council) is seeking to establish a Framework Agreement for the provision of Sheriff Officer Services. This service recovers funds from debt streams including unpaid Council Tax, Business Rates, Housing Benefit Overpayments, Parking Fines and Sundry Debt. The Provider for Lot 2 shall receive cases from the Council where the collection and recovery efforts of the Lot 1 Provider have been unsuccessful. If a customer's case has been passed to the Lot 2 Provider and a new debt arises from the same customer, this debt will also be passed to the Lot 2 Provider for consistency and to ensure the case is dealt with in its entirety.