Awarded contract

Published

Request for Tender for the provision of Volunteer Management System

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Value

1,950,000 EUR

Close date

2026-03-18

Description

In summary, the Services comprise Unified Access Mobile app iOS and Android and web-based platform with role based access controls. Qualification and Availability Track training, certifications, and volunteer availability, send renewal and threshold alerts. Training and Activity Logging Auto-update profiles for Coast Guard courses; log operational hours, allow certificate uploads. Payments Submit and approve payment lists within the system for transparency. Administration Create forms, workflows, and logbooks. Dynamic Reporting Real-time, customizable reports on attendance, training, qualifications, incidents, availability and payments. Probation Management Digital checklist, task logging, and approval workflows for probationary volunteers. Attendance Volunteers confirm or decline events/exercises, OICs create events or exercises, simplify incident hour logging. Equipment Management Defect reporting and resolution planned maintenance scheduling, full audit and reporting capabilities and work orders.

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