Provision of Consultancy and Services to Support Transversal Activities in the Area of Buildings and Logistics

Description

The aim of this call for tenders is to procure advisory and consultancy services to support transversal activities in the area of buildings and logistics; the advisory and consultancy contracts resulting from this call for tender (CfT) with external providers should aim at making sure that there is transversal support in the most efficient manner that brings added value to the facilities services delivered by the BLD Department as a whole. In other words, the consultancy and advisory contracts included in this procurement procedure will mainly assist BLD in meeting its mission goals and improve the Department’s performance as an ‘internal FM services provider’ within the EIB. The present agreement may also be used by other EIB Department and Directorate divisions, and by the EIF. Lot 1: The purpose of the services is to provide support mostly to BLMO Division during the initiation/execution/performance phase of the contracts and globally during the delivery of services to end-users and aims at ensuring that the actual provision of facility services reaches the required effectiveness and efficiency – regardless of it being delivered divisions or outsourced. In this context, stages like planning, monitoring and control must be fully covered by the services. It also covers other transversal services across BLD, providing support to BLMO Division within broad horizontal policies such as the framework of quality and environmental assurance systems (definition, implementation, audit, control, and continuous improvement). The services also encompasses reporting and document management.