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See the latest 48 service desk tenders published:

• • Open

  Published 4 days ago

  ITSM Upgrade for OneSource 2021 ITTH36

  London Borough of Havering375,000 GBPClose date: 25/10/2021

  The ITSM (IT Service Management) solution used by one source is a mission critical tool that is used to support over 7,000 staff from LBH and LBN for IT, Human Resources and Finance related service requests. one source is looking to replace the current IT... Read more

• • Open

  Published 4 days ago

  Service Now Development Specialist DWP Digital

  Department For Work and Pensions (DWP)676 GBP/dayClose date: 30/09/2021

  Summary of the work DWP are looking to engage with a supplier to provide ServiceNow Developer specialists to work with DWP resources, to deliver continuous improvement and development of the DWP Roadmap for DWP end users. Specialist role Developer Expec... Read more

• • Open

  Published 11 days ago

  ODBST - ICT Managed Service

  Oxford Diocesan Bucks Schools Trust1,600,000 GBPClose date: 18/10/2021

  In essence, this procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT cont... Read more

• • Open

  Published 12 days ago

  Multi Supplier Framework Agreement for the Provision of Broadband & Associated Services to Schools for the Department of Education (DoE)

  Education Procurement Service (EPS)Close date: 18/10/2021

  The Department of Education (DoE) intends to put in place a multi-supplier framework agreement, for the Provision of Broadband and Associated Services to Schools for the Department of Education. The Schools Broadband Access Programme which began in 2005 ... Read more

• • Open

  Published 12 days ago

  Multi Supplier Framework Agreement for the Provision of Broadband & Associated Services to Schools for the Department of Education (DoE)

  Education Procurement Service (EPS)20,000,000 EURClose date: 18/10/2021

  The Department of Education (DoE) intends to put in place a multi-supplier framework agreement, for the Provision of Broadband and Associated Services to Schools for the Department of Education. The Schools Broadband Access Programme which began in 2005 c... Read more

• • Pre-tender

  Published 14 days ago

  Sustained Support for Access Pass Holder Information Distribution System (APHIDS

  ATAMIS LTDClose date: 28/09/2021

  The Home Office (HO) intends to undertake a procurement process to appoint a suitable body to manage, operate and administer a Sustained Support for Access Pass Holder Information Distribution System (APHIDS). The provider will be responsible for providi... Read more

• • Closed

  Published 20 days ago

  ITSM Tool

  Golding Homes Ltd50,000 GBPClose date: 24/09/2021

  Golding Homes require a new ITSM tool to integrate with Microsoft Teams and that has Incident Management, Service Request Management, Change Control, Knowledge Base, Self-Service Portal, SLA Management, Service Catalogue, Automated Workflows, Availability... Read more

• • Open

  Published 26 days ago

  The Modern Network

  University of Bristol48,400,000 GBPClose date: 01/10/2021

  This procurement is for the design, build and operation of digital connectivity services to deliver the Modern Network. The Modern Network is part of the University of Bristol's "Digital Strategy", which sets out its vision and roadmap for future developm... Read more

• • Open

  Published a month ago

  IT operations support managed service

  UK Biocentre LtdClose date: 29/09/2021

  UKBC is seeking a Bidder that can provide an IT operations support managed service at UK Biocentre’s site in Milton Keynes Lot 1: UKBC requires the provision of an IT operations support service at its site at Units 2-3 Java Park, Bradbourne Drive, Tilbro... Read more

• • Closed

  Published 2 months ago

  Service Now Development Specialist with Configuration Management/CMDB skillset

  Department For Work and Pensions (DWP)650 GBP/dayClose date: 13/08/2021

  Summary of the work DWP are looking to engage with a supplier to provide a ServiceNow Developer specialist with Configuration (CMDB) management skills to work with DWP resources, to deliver continuous improvement and development of the DWP Roadmap for DWP... Read more

• • Closed

  Published 2 months ago

  Service Now Development Specialists DWP Digital

  Department For Work and Pensions (DWP)Close date: 12/08/2021

  Summary of the work DWP are looking to engage with a supplier to provide ServiceNow Developer specialists to work with DWP resources, to deliver continuous improvement and development of the DWP Roadmap for DWP end users. Specialist role Developer Expec... Read more

• • Closed

  Published 2 months ago

  ICT-390 - Provision of Service desk and desk side Managed Services

  Health Information and Quality Authority (HIQA)3,500,000 EURClose date: 09/09/2021

  Provision of Service desk and desk side Managed Services Lot 1: Provision of Service desk and desk side Managed Services

• • Closed

  Published 2 months ago

  ICT-390 - Provision of Service desk and desk side Managed Services

  Health Information and Quality Authority (HIQA)Close date: 09/09/2021

  Provision of Service desk and desk side Managed Services

• • Closed

  Published 2 months ago

  Service Now Development Specialists DWP Digital

  Department For Work and Pensions (DWP)Close date: 12/08/2021

  Summary of the work DWP are looking to engage with a supplier to provide ServiceNow Developer specialists to work with DWP resources, to deliver continuous improvement and development of the DWP Roadmap for DWP end users. Specialist role Developer Expec... Read more

• • Closed

  Published 2 months ago

  Pontefract Academies Trust - Strategic ICT & Managed Service Partner

  Pontefract Academies Trust4,000,000 GBPClose date: 03/09/2021

  At a high level an indication of the services to be provided are detailed below but in terms of approach to the delivery of the services the new partner will be expected to deliver the 68 month contract as follows: From Contract Signature - Expected Decem... Read more

• • Closed

  Published 2 months ago

  Provision of 1st Line IT Helpdesk Support

  First Trenitalia West Coast Rail Ltd900,000 GBPClose date: 03/09/2021

  The requirement is for a 24/7 Managed IT Service Desk. Managed IT Service Desk to serve as the primary point of contact for owning incidents, addressing user requests, questions and providing a communications channel between other service management funct... Read more

• • Closed

  Published 2 months ago

  DWP Digital Children - Application Development & Live Service Support

  Department For Work and Pensions (DWP)Close date: 11/08/2021

  Summary of the work Provide Development and Live Service Support services and outcomes of the Children Platform technology estate, primarily the Child Maintenance Scheme (CMS) 2012 System. Support the delivery of required regular releases of business cha... Read more

• • Closed

  Published 2 months ago

  ICT Enterprise Systems Services

  North Wales Fire and Rescue ServiceClose date: 23/08/2021

  Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and o... Read more

• • Closed

  Published 2 months ago

  ICT MANAGED WORKPLACE SERVICES

  North Wales Fire and Rescue Service13,750,000 GBPClose date: 23/08/2021

  Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and o... Read more

• • Closed

  Published 2 months ago

  SMART Academy Trust: Integrated Communications and Managed Service Partner

  SMART Multi-Academy Trust2,000,000 GBPClose date: 20/08/2021

  SMART was established in 2016 from its initial inception at Wyndam Primary School. The Trust is a family of 8 inclusive and aspirational schools working together within a Multi-Academy Trust. The ICT is currently provided by Newcastle City Council (NCC... Read more

• • Closed

  Published 2 months ago

  ICT MANAGED WORKPLACE SERVICES

  North Wales Fire and Rescue ServiceClose date: 23/08/2021

  Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and o... Read more

• • Closed

  Published 2 months ago

  ICT Enterprise Communication Services

  North Wales Fire and Rescue ServiceClose date: 23/08/2021

  Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and o... Read more

• • Closed

  Published 3 months ago

  HMRC Integration Platform Delivery and Support 2021-23

  HMRC Chief Digital & Information Office - Enterprise Integration Services (CDIO-EIS)15,000,000 GBPClose date: 26/07/2021

  Summary of the work EIS are seeking a supplier to partner build, transform and provide on-going support (24/7, 365) to our internal and external Integration Platforms. Expected Contract Length 2 Years with an optional 6 months extension Latest start da... Read more

• • Closed

  Published 3 months ago

  CP2049-21 Digital and Technology Strategic Partner

  Devon County Council1,000,000 GBPClose date: 20/07/2021

  Summary of the work We wish to appoint a Digital and Technology Strategic Partner who can work with us to provide strategic advice, delivery and support capability to ensure we deliver the outcomes specified within our Digital and Technology Strategy. Yo... Read more

• • Closed

  Published 3 months ago

  Service Now Development Specialists

  Department For Work and Pensions (DWP)Close date: 13/07/2021

  Summary of the work DWP are looking to engage with a supplier to provide ServiceNow Developer specialists to work with DWP resources, to deliver continuous improvement and development of the DWP Roadmap for DWP end users. Specialist role Developer Expec... Read more

• • Closed

  Published 3 months ago

  SPS2454A - ICT Technology Partner

  Royal Borough Greenwich.500,000 GBPClose date: 20/07/2021

  Summary of the work Technology partner to provide: -Technology landscape/systems assessment -Recommend/advise that aspects of architecture/infrastructure should prioritise for modernisation -Future council technology development -large physical to cloud ... Read more

• • Closed

  Published 3 months ago

  Service Now Development Specialists

  Department For Work and Pensions (DWP)Close date: 13/07/2021

  Summary of the work DWP are looking to engage with a supplier to provide ServiceNow Developer specialists to work with DWP resources, to deliver continuous improvement and development of the DWP Roadmap for DWP end users. Specialist role Developer Expec... Read more

• • Closed

  Published 3 months ago

  Future Network for Schools (FN4S) Service for educational establishments in Hampshire and Southampton

  Hampshire County Council25,000,000 GBPClose date: 05/08/2021

  Hampshire County Council (HCC) is seeking to create a single supplier framework called Future Network for Schools, that will provide a reliable, scalable, flexible and affordable managed internet access service for Schools, Academies and other educationa... Read more

• • Closed

  Published 3 months ago

  Hard FM - Planned Preventative and Reactive Maintenance

  Aberdeenshire Council40,000,000 GBPClose date: 10/09/2021

  Planned Preventative & Reactive Maintenance activities across the whole of Aberdeenshire Council's property estate, including the provision of a service desk function. This procurement is for a single contractor to deliver a full Planned Preventative and... Read more

• • Closed

  Published 3 months ago

  Hard FM - Planned Preventative and Reactive Maintenance

  Aberdeenshire Council40,000,000 GBPClose date: 10/09/2021

  Planned Preventative & Reactive Maintenance activities across the whole of Aberdeenshire Council's property estate, including the provision of a service desk function. Lot 1: This procurement is for a single contractor to deliver a full Planned Preventat... Read more

• • Closed

  Published 3 months ago

  1050-DPS Platform Services - SR624137341

  HM Revenue & Customs (HMRC)19,000,000 GBPClose date: 14/07/2021

  Summary of the work Demand/Delivery Management Impacting & Design for Platform Service Products Product Catalogue CI/CD Service Management for Platform Service Components Platform incident/problem management Event Management/HPI Management – Provide suppo... Read more

• • Closed

  Published 3 months ago

  Identity and Access Management Support Partner

  Ministry of Defence, Strategic Command UK - Defence Digital7,200,000 GBPClose date: 13/07/2021

  Summary of the work The MOD is seeking a delivery partner for a number of Identity and Access Management workstreams across the OFFICIAL/SECRET domains, currently includes continued: Onboarding of relying parties, exit from existing brokering service cont... Read more

• • Closed

  Published 3 months ago

  Identity Access Management and Directories Product Owner

  Ministry of Defence, Strategic Command UK - Defence Digital1,659,000 GBPClose date: 13/07/2021

  Summary of the work The MOD is seeking Product Owners to support the IdAM/Directories projects in development and delivery of solutions across the OFFICIAL/SECRET domains: relying party onboarding, exit from existing brokering and Directory service contra... Read more

• • Closed

  Published 3 months ago

  HMRC Integration Platform Delivery and Support 2021-23

  HMRC Chief Information Office - Enterprise Integration Services (CDIO-EIS)15,000,000 GBPClose date: 08/07/2021

  Summary of the work EIS are seeking a supplier to partner build, transform and provide on-going support (24/7, 365) to our internal and external Integration Platforms. This engagement will be within the scope of IR35. Expected Contract Length 2 Years wi... Read more

• • Closed

  Published 3 months ago

  SPS2454 - ICT Technology Partner

  Royal Borough Greenwich.500,000 GBPClose date: 05/07/2021

  Summary of the work Technology partner to provide: -Technology landscape/systems assessment -Recommend/advise that aspects of architecture/infrastructure should prioritise for modernisation -Future council technology development -large physical to cloud ... Read more

• • Stale pre-tender

  Published 4 months ago

  IT Capabilities Framework Agreement

  Post Office Ltd50,000,000 GBP

  This is a prior information notice only. The Post Office Limited (POL) intends to conduct a virtual Pre-Market Tender Engagement event week commencing 21st June 2021 and wishes to invite ICT suppliers to this event. Post Office Limited will outline the u... Read more

• • Stale pre-tender

  Published 4 months ago

  Infrastructure and Security Services

  NHS England1,500,000 GBP

  The Future Services Programme is an NHS England and Improvement initiative to ‘join up NHS England and Improvement ICT’ and replace the current services provided by two main separate contracts, which are both approaching the end of their terms in 2022. NH... Read more

• • Closed

  Published 4 months ago

  Keystone Academy Trust ICT Managed Service

  Keystone Academy Trust1,500,000 GBPClose date: 01/07/2021

  The Keystone Academy Trust (KAT) is a Trust of 7 Lincolnshire Primary schools The Trust is characterised by the fact that at this stage of the Trusts development all schools are in broadly rural market towns, north of Peterborough but south of Lincoln. T... Read more

• • Closed

  Published 4 months ago

  Senior ServiceNow Developer, Practitioner within ServiceNow

  Department For Work and Pensions (DWP)800 GBP/dayClose date: 08/06/2021

  Summary of the work The specialist will need to be a highly experienced (Practitioner level) ServiceNow Developer. Managing day to day development/design of features and applications, contributing towards the design programme milestones. Upholding DWP va... Read more

• • Closed

  Published 4 months ago

  Provision of Infrastructure Support and Support Services

  Wales & West Utilities LtdClose date: 18/06/2021

  Wales & West Utilities (WWU) is an independent gas distribution network which owns and operates gas pipelines in Wales and the South West of England. This contract provides for infrastructure provision, support and services including: - Data Centre Hostin... Read more

• • Stale pre-tender

  Published 5 months ago

  Building, Engineering and Grounds Maintenance Services

  Mersey Care NHS Foundation Trust

  The contract is for the provision of building maintenance services. The service includes the following building fabric, mechanical and electrical services to the affected property: a) Planned preventative maintenance (PPM) b) Reactive and emergency maint... Read more

• • Closed

  Published 5 months ago

  Banking Services

  Metropolitan Police Service2,450,000 GBPClose date: 11/06/2021

  Overview and Scope of the Requirement The Authority as the contracting authority is tendering for the supply of Services to the MPS. The MPS/Authority is seeking through this tendering process to award a contract with a suitably capable Bidder to provide... Read more

• • Closed

  Published 5 months ago

  Siam and Service Desk -Bundle A - RM3804 Lot 3a and 3b ONLY

  Civil Nuclear Police Authority (CNPA)/Civil Nuclear Constabulary (CNC)4,000,000 GBPClose date: 11/06/2021

  The CNPA is looking to award a Contract to one supplier for a SIAM and Service Desk service. For a contract potential of 3+1+1. This is a mini comp on CCS Framework RM3804 Technology Services 2 Agreement. All Tender submissions are to be sourced fr... Read more

• • Closed

  Published 5 months ago

  Test and Trace - Data Platform Services

  Department of Health and Social Care10,000,000 GBPClose date: 21/05/2021

  Summary of the work Data and Analytics Platform Services: Maintain, Deliver, Manage and Consultancy Service, Comprising three Service Elements (Service Maintenance, Service Delivery of Capability and Features, Consultancy) Expected Contract Length 12 Mon... Read more

• • Closed

  Published 5 months ago

  ICT Managed Services

  An Bord PleanálaClose date: 10/06/2021

  Network management. Backups and disaster recovery management (second and third level support). Software systems maintenance and provisioning. Security. Monitoring. Provision of a Jira service desk, that fully integrates with ABP’s internal Jira service d... Read more

• • Closed

  Published 5 months ago

  ICT Managed Services

  An Bord Pleanála320,000 EURClose date: 10/06/2021

  Network management. Backups and disaster recovery management (second and third level support). Software systems maintenance and provisioning. Security. Monitoring. Provision of a Jira service desk, that fully integrates with ABP’s internal Jira service de... Read more

• • Closed

  Published 5 months ago

  LCCC Metering Assurance Service Provider (MASP)

  Low Carbon Contracts Company LtdClose date: 25/03/2021

  LCCC requires a third party specialist advisor/ contractor to provide expert advice and services in relation to the metering requirements set out in the Contracts for Difference (CFD) and Capacity Market (CM) rules under the Electricity Market Reform. LC... Read more

• • Closed

  Published 5 months ago

  NHS Test & Trace Halo Platform Support Service

  NHS Test & Trace (T &T)13,000,000 GBPClose date: 14/05/2021

  Summary of the work Test & Trace seeks a partner to assume accountability & responsibility for delivering all activities for operational running and maintenance of Halo platform. This includes pre-defined build activity and further evolution to support th... Read more

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