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• Pre-tender

  Published 14 days ago

  Preliminary Market Consultation for Customer Relationships Management System for National Library of Wales

  The National Library of Wales

  National Library of Wales with 2buy2 Limited is seeking to invite responses from market suppliers and providers of Customer Relationship Management Systems. A Prior Information Notice was placed on 4 May 2022. 1.2 This preliminary market consultation pro... Read more

• Pre-tender

  Published 14 days ago

  Preliminary Market Consultation for Customer Relationships Management System for National Library of Wales

  The National Library of Wales

  National Library of Wales with 2buy2 Limited is seeking to invite responses from market suppliers and providers of Customer Relationship Management Systems. A Prior Information Notice was placed on 4 May 2022. 1.2 This preliminary market consultation pro... Read more

• Open

  Published 15 days ago

  TC1024 Reissued Neighbourhood Services - Case Management System

  Manchester City Council1,741,000 GBPClose date: 06/06/2022

  Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and include sufficient storage capacity. There must also be the ability ... Read more

• Open

  Published 15 days ago

  TC1024 Reissued Neighbourhood Services - Case Management System

  Manchester City Council1,741,000 GBPClose date: 06/06/2022

  TC1024 Reissued Neighbourhood Services - Case Management System Manchester City Council are looking for a solution with flexible capacity; this will include but not exclusively require over 300 users to be able to use the system at any given time and incl... Read more

• Open

  Published 15 days ago

  CRM Platform

  Leeds Trinity University500,000 GBPClose date: 23/06/2022

  Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless j... Read more

• Open

  Published 15 days ago

  CRM Platform

  Leeds Trinity University500,000 GBPClose date: 23/06/2022

  Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless j... Read more

• Closed

  Published 19 days ago

  ID 4215380 - DOJ NICTS - Provision of Court Funds Office IT Support Services

  CPD - Supplies and Services DivisionClose date: 16/05/2022

  NICTS are seeking to establish a contract to provide IT support for systems used by the Court Funds Office (CFO), namely Microsoft NAV and Microsoft CRM. These are off the shelf applications with some bespoke elements, initially implemented in 2016. The s... Read more

• Closed

  Published 19 days ago

  ID 4215380 - DOJ NICTS - Provision of Court Funds Office IT Support Services

  Department of Justice - Courts Funds Office138,600 GBPClose date: 16/05/2022

  NICTS are seeking to establish a contract to provide IT support for systems used by the Court Funds Office (CFO), namely Microsoft NAV and Microsoft CRM. These are off the shelf applications with some bespoke elements, initially implemented in 2016. The s... Read more

• Closed

  Published 20 days ago

  DDaT22030 Oracle Development Team

  UK Shared Business Services Ltd (06330639)1,250,000 GBPClose date: 12/05/2022

  Summary of the work Maintain all the existing Oracle Applications databases, and the associated hardware and storage to the latest versions to ensure we have a high performing on-premise capability. Maintain our current cloud functionality that we have pr... Read more

• Open

  Published 21 days ago

  Maynooth University has a requirement for the provision of a customised Careers/Placement/ELO CRM system

  Maynooth UniversityClose date: 27/05/2022

  SPECIFICATION All aspects of the system are completely customized to Careers Service needs e.g. Queries – set up so that students can send questions – the types of queries, the types of users (Students, Graduates, Employers other users e.g., MU Staff) and... Read more

• Open

  Published 21 days ago

  BSP-21-036 - ICT Projects Services Framework

  Education Authority NI3,000,000 GBPClose date: 25/05/2022

  EA invites tenders for the provision of ICT Projects Services Framework, for a 4 year framework agreement on an as and when required basis. The tender is divided into 5 Lots. Tenderers may bid for one or more Lots. The administering procurement office for... Read more

• Closed

  Published 22 days ago

  Design and implement a new MS SharePoint365 intranet with a review and migration of legacy content.

  West Sussex County Council75,000 GBPClose date: 10/05/2022

  Summary of the work West Sussex County Council: To lead and design a user-centred SharePoint 365 intranet : - Discovery phase - UX Design Concept, build out and testing - Data tagging, maximising search ability and governance frameworks - Existing si... Read more

• Closed

  Published 22 days ago

  Liverpool City Region Local Growth Hub Broker Partners

  LIVERPOOL CITY REGION GROWTH COMPANY LIMITED140,000 GBPClose date: 06/05/2022

  Growth Platform wishes to engage Brokerage Partners covering each of the 6 Local Authority areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, we are seeking a specialist broker to engage harder to reach groups including wome... Read more

• Closed

  Published 28 days ago

  Acas27237 - Assisted Notification Private Beta Extension/Public Beta

  Advisory Conciliation and Arbitration Service (ACAS)600,000 GBPClose date: 04/05/2022

  Summary of the work Acas require a multidisciplinary team to extend our new beta service in Symfony to help representatives submit large group claims to employment tribunal, enabling improved resolution rates and better experience for users. Also requ... Read more

• Pre-tender

  Published 29 days ago

  Domestic Energy Efficiency Delivery Partner Framework - Warmer Homes Consortium

  Portsmouth City Council20,000,000 GBP

  Portsmouth City Council - the 'council' - will be undertaking a procurement process over spring / summer 2022 to establish a framework agreement for the delivery of domestic energy efficiency measures. The council is seeking to work with a primary provid... Read more

• Closed

  Published a month ago

  GB-Newcastle: T21/0084 CRM Solution

  Northumbria University750,000 GBPClose date: 06/05/2022

  The University is currently reviewing its current CRM solution and potential to expand the use of this solution. We are therefore interested in receiving submissions to will enable us to review the market and use these to inform our next steps. ... Read more

• Closed

  Published a month ago

  Social Media and Customer Relationship Management Solution

  The Police and Crime Commissioner for SussexClose date: 17/11/2021

  Social Media and Customer Relationship Management Solution

• Closed

  Published a month ago

  1775 Provision of Digital Peer to Peer Engagement Platform at De Montfort University, Leicester

  De Montfort UniversityClose date: 05/05/2022

  The University requires a digital peer to peer engagement platform for which this Invitation to Tender (ITT) is issued. Peer to peer engagement between current De Montfort University students and potential incoming students is an important... Read more

• Closed

  Published a month ago

  DIT Export Development Team

  Department for International Trade3,125,000 GBPClose date: 22/04/2022

  Summary of the work The Buyer’s Digital, Data and Technology team requires a call-off contract to provide support in delivering against the Buyer’s export priorities. The appointed supplier shall provide teams to deliver outcomes such as discoveries, alp... Read more

• Closed

  Published a month ago

  PURCON 1007 - Creative Campaign Partner

  University of East AngliaClose date: 09/05/2022

  We are looking to refresh and develop our campaign activity to differentiate ourselves in the Higher Education marketplace, to grow student numbers in particular international students in key markets, improve brand perceptions and increase awareness to he... Read more

• Closed

  Published a month ago

  Digital Delivery Consultant (SE1047)

  Sport EnglandClose date: 22/04/2022

  Summary of the work Sport England are looking for an experienced individual to help them scale up in a number of DDaT areas. This involves engaging and co-ordinating with a range of stakeholder across Sport England, its partners, and suppliers. Specialis... Read more

• Closed

  Published a month ago

  GM Foster Carer Recruitment & Marketing Platforms

  Greater Manchester Combined AuthorityClose date: 06/05/2022

  The GMCA are looking for a partner / partners to provide a Digital Marketing Recruitment Service to help us increase the number of approved foster carers in Greater Manchester’s LAs, to meet current and future sufficiency requirements for our looked after... Read more

• Closed

  Published a month ago

  GM Foster Carer Recruitment & Marketing Platforms

  Greater Manchester Combined Authority250,000 GBPClose date: 06/05/2022

  The GMCA are looking for a partner / partners to provide a Digital Marketing Recruitment Service to help us increase the number of approved foster carers in Greater Manchester's LAs, to meet current and future sufficiency requirements for our looked after... Read more

• Closed

  Published a month ago

  VIVID 2025 Transformation Programme

  VIVIDClose date: 18/04/2022

  Summary of the work To deploy a Housing Management and CRM Solution built on Microsoft Dynamics 365 and Power Platform covering core Services with integration to existing solutions including Capita Open Housing and Finance Expected Contract Length 24 Mon... Read more

• Closed

  Published 2 months ago

  CRM/ CMS Cloud Solution

  YSSClose date: 19/04/2022

  To migrate YSS from their current system and way of working to a cloud-based CRM/ Case Management System.Currently, YSS use a mixture of MS Access databases, Excel and Word documents to manage the delivery of multiple services to some of society's most vu... Read more

• Closed

  Published 2 months ago

  CRM/ CMS Cloud Solution

  YSS35,000 GBPClose date: 19/04/2022

  To migrate YSS from their current system and way of working to a cloud-based CRM/ Case Management System. Currently, YSS use a mixture of MS Access databases, Excel and Word documents to manage the delivery of multiple services to some of society's most v... Read more

• Closed

  Published 2 months ago

  Parks, Street Scene and Green Infrastructure Management System for SWISCo

  Torbay Council330,000 GBPClose date: 29/04/2022

  A SaaS system to manage SWISCo's Parks, Street Scene and Green Infrastructure service to include: Green Infrastructure (Trees) Street Scene Parks & Grounds Maintenance Communities (Parks, Play, Allotments & Public Rights of Way) Back Office system ... Read more

• Closed

  Published 2 months ago

  Parks, Street Scene and Green Infrastructure Management System for SWISCo

  Torbay Council360,000 GBPClose date: 27/04/2022

  Delivery in two phases of a SaaS system to manage SWISCo’s Parks, Street Scene and Green Infrastructure service to include: Green Infrastructure (Trees) Street Scene Parks & Grounds Maintenance Communities (Parks, Play, Allotments & Public Rights of Way) ... Read more

• Closed

  Published 2 months ago

  VIVID: 2025 Transformation Programme

  VIVIDClose date: 08/04/2022

  Summary of the work To deploy a Housing Management and CRM Solution built on Microsoft Dynamics 365 and Power Platform covering core Services with integration to existing solutions including Capita Open Housing and Finance Expected Contract Length 24 Mon... Read more

• Closed

  Published 2 months ago

  3275/LM - Training Services provider (Leadership & Management) for Student Recruitment, Marketing and Admissions Staff (SRMA)

  University of Sheffield350,000 GBPClose date: 22/04/2022

  SRMA comprises of the University's professional services teams responsible for UK student Recruitment, Marketing and widening participation activities, the admission of all students, and for providing support for recruitment activities throughout the Un... Read more

• Closed

  Published 2 months ago

  RBGKEW1039 Development, support and hosting for Magento site

  Royal Botanic Gardens KewClose date: 01/04/2022

  Summary of the work Improving RBG Kew's online commercial offering, through continuous improvements to shop.kew.org and associated digital products. Expected Contract Length 2 years Latest start date Thursday 1 September 2022 Why the Work is Being Done... Read more

• Closed

  Published 2 months ago

  Museums Payment and CRM - Soft Market Testing (SMT)

  Cheshire West and Chester Borough CouncilClose date: 05/04/2022

  Cheshire West and Chester Council is currently considering options for Museums Payment and CRM and is testing the market to establish if there are suitable providers that can provide a system of this type. Keywords: Payment, Till... Read more

• Closed

  Published 2 months ago

  Key Account Management Framework Services

  Tourism Ireland CLGClose date: 25/04/2022

  Tourism Ireland wishes to enter into a contract with a Supplier for the development of a Key Account Management Framework to include the following services: The development and delivery of: • A clear strategic approach to Key Account Management; • An ope... Read more

• Closed

  Published 2 months ago

  RBGKEW1038 Development & Support of RBG Kew's Digital estate

  Royal Botanic Gardens KewClose date: 25/03/2022

  Summary of the work Improving RBG Kew's digital landscape, through continuous improvements to kew.org and other supporting digital products, across commercial and non-commercial areas. Expected Contract Length 2 years Latest start date Monday 1 August 2... Read more

• Closed

  Published 2 months ago

  ID 3823454 - DoJ NICTS - Provision of Court Funds Office IT Support Services

  CPD - Supplies and Services DivisionClose date: 11/04/2022

  NICTS are seeking to establish a contract to provide IT support for systems used by the Court Funds Office (CFO), namely Microsoft NAV and Microsoft CRM. These are off the shelf applications with some bespoke elements, initially implemented in 2016. The s... Read more

• Closed

  Published 2 months ago

  ID 3823454 - DoJ NICTS - Provision of Court Funds Office IT Support Services

  Department of Justice - Courts Funds Office138,600 GBPClose date: 11/04/2022

  NICTS are seeking to establish a contract to provide IT support for systems used by the Court Funds Office (CFO), namely Microsoft NAV and Microsoft CRM. These are off the shelf applications with some bespoke elements, initially implemented in 2016. The s... Read more

• Closed

  Published 2 months ago

  Provision of National Fundraising & Donor Care Functionality on Microsoft Dynamics (1)

  Irish Wheelchair AssociationClose date: 01/04/2022

  Irish Wheelchair Association is seeking quotations from suppliers to develop specific functionality within our existing Dynamics 365 platform to enable strong management of donors and robust reporting. Donor data must be centralised and captured at sourc... Read more

• Open

  Published 2 months ago

  G-Cloud 13

  Crown Commercial Service4,000,000,000 GBPClose date: 18/05/2022

  Crown Commercial Service as the Contracting Authority is putting in place a framework agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these organisations), which include Central Government Departments and thei... Read more

• Closed

  Published 2 months ago

  Provision of a Delivery Partner - Housing Management and Customer Relationship Management System

  London Borough of LewishamClose date: 21/03/2022

  Summary of the work 1 - Validation of supplier's solution 2 - Deployment of the Supplier's pre-built Housing Management Solution built on Power Apps / Microsoft Dynamics 365 and Customer Relationship Management, to include Asset Management, and integrati... Read more

• Closed

  Published 3 months ago

  Business Consultant

  Cardiff UniversityClose date: 21/03/2022

  Over the next six months, Cardiff University is undergoing a service and technology review of its CRM approach to include the following: Services review (people and processes) an audit of our current CRM human resource structures, responsibilities, and pr... Read more

• Pre-tender

  Published 3 months ago

  CER0028 Replacement Roads Maintenance Management System (Asset Management)

  South Lanarkshire Council

  SLC is seeking to engage with the market regarding a Replacement Roads Maintenance Management System (Asset Management) The new system should be fully integrated to include modules or be able to FULLY interface with other systems for: Network creation/ma... Read more

• Closed

  Published 3 months ago

  Digital/Technical Architect

  Social Care Wales1,000 GBP/dayClose date: 07/03/2022

  Summary of the work Support the operationalisation of the digital strategy, advising on platform selection, digital procurement specifications, product designs, API strategy, data structures and relationships, GDPIAs, Cyber resilience, infrastructure desi... Read more

• Closed

  Published 3 months ago

  Omni-Channel Contact Centre Solution

  Portsmouth City CouncilClose date: 21/03/2022

  Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide omni-channel contact centre services. The solution must be a certified Microsoft Teams solution for contact centres. The new omni-channel platform i... Read more

• Closed

  Published 3 months ago

  Online Ticket Issuing System (webTIS and mobile app)

  Govia Thameslink Railway Limited3,000,000 GBPClose date: 21/03/2022

  The Project Govia Thameslink Railway Limited (GTR) are looking to procure a partner to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS". GTR has historically provided its online webTIS via a group affiliate company. Over the last ... Read more

• Closed

  Published 3 months ago

  CA9891 - Corporate Software & Related Products and Services

  Crescent Purchasing Consortium (CPC)Close date: 14/03/2022

  The CPC is seeking to establish a multi-provider framework agreement on behalf of CPC members for the provision of corporate Software and Related Products for a number of areas as detailed below. The Framework Agreement will be split into 9 lots as follo... Read more

• Closed

  Published 3 months ago

  T21/22-046 Tender for a Customer Relationship Management System for Economic Development

  Lisburn and Castlereagh City CouncilClose date: 03/03/2022

  LCCC Economic Development Unit are wishing to procure a Customer Relationship Management System as per the attached Specification.

• Closed

  Published 3 months ago

  Provision of a Building Control Management System and associated software development with 5-Year support, operation and maintenance services, plus option for 3-Year extension

  National Building Control Office (NBCO)5,000,000 EURClose date: 28/03/2022

  The NBCMSO supports Building Control on behalf of the 31 Building Control Authorities in Ireland, managed as a Business Unit by Dublin City Council. The NBCMSO’s vision is to promote a culture of compliance with the Building Regulations to ensure a good q... Read more

• Closed

  Published 3 months ago

  Dynamic Purchasing System for Minor Building Works.

  Crescent Purchasing Consortium (CPC)Close date: 14/03/2022

  The purpose of the Dynamic Purchasing System (DPS) is for the purchase of minor building works including asbestos, building and construction, groundworks, joinery and carpentry, automated doors, fire safety, electrical, floor coverings, glazing, mechanica... Read more