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Procurement activity

  • Awarded

    Published 6 months ago

    Award of Interim IT Staff Services Framework - IT Service Desk Analyst

    bank-iconSocial Security Scotlandprice-tag-icon62,097 GBPtime-iconExpiry date: 23/05/2022

    3 x IT Service Desk Analyst

  • Awarded

    Published 3 months ago

    IT Service Management & Tooling Consultancy

    bank-iconIntellectual Property Officeprice-tag-icon41,000 GBPtime-iconExpiry date: 27/05/2022

    1. Identify requirements for ITSM software 2. Perform a gap analysis and benchmarking to assess the current ITSM capability 3. Identify potential technology tools to equip ITSM at the IPO for the future

  • Awarded

    Published 3 months ago

    IT Service Management Tool (ITSM) Managed services

    bank-iconOfstedprice-tag-icon22,000 GBPtime-iconExpiry date: 30/05/2022

    Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12). This contract is for the provision...

  • Awarded

    Published 2 months ago

    Provision of Service Desk Improvement for NHS Arden & GEM CSU

    bank-iconNHS Arden and Greater East Midlands Commissioning Support Unitprice-tag-icon320,000 GBPtime-iconExpiry date: 30/06/2022

    Provision of Service Desk Improvement for NHS Arden & GEM CSU. Procured under the Crown Commercial Services RM6187 Management Consultancy Framework Three (MCF3) - Lot 2: Strategy & Policy.

  • Awarded

    Published 2 months ago

    Health Research Authority (HRA) Service Delivery Manager

    bank-iconHealth Research Authority (HRA)price-tag-icon71,875 GBPtime-iconExpiry date: 04/07/2022

    Supplier to deliver a number of strategic outcomes relating to service delivery of the HRA's portfolio of operational digital systems. The digital ecosystem consists of both .NET and PEGA applications, supported by separate development teams (outside supp...

  • Awarded

    Published 10 months ago

    Provision of Jira: Cloud, Access and Confluence subscriptions

    bank-iconMedicines and Healthcare products Regulatory Agencyprice-tag-icon53,558 GBPtime-iconExpiry date: 13/07/2022

    The provision of Jira Service Desk, Access, Cloud & Confluence Subscriptions (including consultancy services and training)

  • Awarded

    Published 10 months ago

    Provision of 24/7 desktop support for the customer’s service desk engineers

    bank-iconStaffordshire Police and Staffordshire Fire & Rescue Servicetime-iconExpiry date: 13/07/2022

    Estimated value not known

  • Awarded

    Published 9 months ago

    ITSM Including live chat

    bank-iconClarion Housing Groupprice-tag-icon132,120 GBPtime-iconExpiry date: 25/07/2022

    ITSM Toolset

  • Awarded

    Published 3 months ago

    Award of IT Service Desk Analyst's x 3

    bank-iconScottish Governmentprice-tag-icon51,408 GBPtime-iconExpiry date: 29/07/2022

    3 x IT Service Desk Analyst's (A4- DDAT)

  • Awarded

    Published 6 months ago

    NORMAN Out of Hours IT Service Desk

    bank-iconUNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITEDprice-tag-icon28,500 GBPtime-iconExpiry date: 31/07/2022

    Out of Hours IT Service Desk services

  • Awarded

    Published 5 months ago

    GB-Sheffield,: IT Service Desk Support Resource

    bank-iconBritish Business Bankprice-tag-icon179,205 GBPtime-iconExpiry date: 31/07/2022

    ITServDel - C1431 Temporary IT service desk resource

  • Awarded

    Published 9 months ago

    Provision of T&T- ITSM Level 1 Support (Service Desk) services

    bank-iconDepartment of Health and Social Careprice-tag-icon4,000,000 GBPtime-iconExpiry date: 01/08/2022

    Provision of Requirement 1 - The Provision of Service Desk IT Support and Service Desk Agents (SDAs) for Test and Trace Service Desk on a 24-hour x 365 day basis.

  • Awarded

    Published 10 months ago

    Zoho Corp BV (NEAS0038)

    bank-iconNorth East Ambulance Service NHS Foundation Trustprice-tag-icon9,886 GBPtime-iconExpiry date: 02/09/2022

    46239.31M - ManageEngine Service Desk Plus Enterprise Edition for 46 Technicians (unlimited nodes) NEAS Service lead: Kevin Holmes / S Pratt Registered to : North East Ambulance Service NHS Foundation Trust Company Name : North East Ambulance Servic...

  • Awarded

    Published 2 months ago

    DS&T Service Desk

    bank-iconVehicle Certification Agencyprice-tag-icon38,232 GBPtime-iconExpiry date: 24/10/2022

    ITSM - Service Management tool

  • Awarded

    Published 11 months ago

    ServiceNow ITSM Tool Licenses and Professional Integration Hub

    bank-iconDepartment for Environment, Food and Rural Affairs (DEFRA)price-tag-icon321,122 GBPtime-iconExpiry date: 06/11/2022

    Contract awarded for additional licenses and integration hub

  • Awarded

    Published 7 months ago

    Support and Maintenance for Service Desk Management System (Sostenuto)

    bank-iconWarrington Borough Counciltime-iconExpiry date: 23/11/2022

    Support and Maintenance for Service Desk Management System (Sostenuto)

  • Awarded

    Published 6 months ago

    DDaT21481 Service Desk Management Solution

    bank-iconUK Shared Business Services Ltdprice-tag-icon14,211 GBPtime-iconExpiry date: 29/11/2022

    ***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for a Service Desk Management Solution Software Package. This has been sourced via a single quote with justification....

  • Awarded

    Published 2 days ago

    Provision of SDC CERTIFICATION AUDIT

    bank-iconIntellectual Property Officeprice-tag-icon16,200 GBPtime-iconExpiry date: 30/11/2022

    Certification of the IPO service desk to ISO/EC 20,000

  • Awarded

    Published a month ago

    Transparency Notice - Remedy Configuration Project

    bank-iconMinistry of Defenceprice-tag-icon296,345 GBPtime-iconExpiry date: 20/12/2022

    Services for the configuration and migration of DIO-CIO Remedy to create new ITSM solution

  • Awarded

    Published 10 months ago

    Delivery Partner for the FCDO's Future Service Management (FSM) Programme

    bank-iconForeign, Commonwealth and Development Officeprice-tag-icon2,986,406 GBPtime-iconExpiry date: 01/01/2023

    This contract is being tendered via CCS's Digital Outcomes and Specialists framework agreement (DOS), RM1043.7. https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/14626 Summary of the Work Define the Oper...

  • Awarded

    Published 23 days ago

    ServiceDesk ITT consultancy support

    bank-iconNational Audit Officeprice-tag-icon60,000 GBPtime-iconExpiry date: 31/01/2023

    Consultancy to assist with the renewal of the Service desk contract

  • Awarded

    Published 4 months ago

    WSCC - JS - Dell EMC Support Renewal

    bank-iconWest Sussex County Councilprice-tag-icon31,875 GBPtime-iconExpiry date: 06/02/2023

    Dell EMC Support and Maintenance with Service Desk The support period is 07/02/2022 - 06/02/2023. Call-off under the (Y20011) KCS Software Products and Associated Services 2

  • Awarded

    Published 27 days ago

    Service Matter Expert to assist with Service desk contract renewal

    bank-iconNational Audit Officeprice-tag-icon40,000 GBPtime-iconExpiry date: 13/02/2023

    Supply of Service Management consultants to assist with the production of the ITT for the Service desk renewal project

  • Awarded

    Published 2 months ago

    Provision of E-procurement System Service Desk Support

    bank-iconDepartment for Transportprice-tag-icon120,000 GBPtime-iconExpiry date: 27/02/2023

    This award notice details the award of contract for the provision of E-procurement System Service Desk Support to Accenture UK Limited by the Department for Transport following Open competition under the Public Contract Regulations 2015. This contract is...

  • Awarded

    Published 26 days ago

    ITSM Service Desk Software

    bank-iconSurrey and Borders Partnership NHS Foundation Trustprice-tag-icon64,365.6 GBPtime-iconExpiry date: 30/03/2023

    Freshworks Employee Engagement Suite (EES) - ITSM Service Desk Software

  • Awarded

    Published 2 months ago

    Project 24686 DW IT Support 2022

    bank-iconDepartment For Work and Pensions (DWP)price-tag-icon2,374,272 GBPtime-iconExpiry date: 31/03/2023

    Activities to support dev ops and ITSM services

  • Awarded

    Published 3 months ago

    Service Desk Service 21/22

    bank-iconOfstedprice-tag-icon456,666 GBPtime-iconExpiry date: 31/03/2023

    Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12) This contract is for the provision...

  • Awarded

    Published 2 months ago

    Service Desk Telephone Support

    bank-iconLondon Borough of Brentprice-tag-icon150,000 GBPtime-iconExpiry date: 31/03/2023

    Service Desk Telephone Support for the Shared Technology Services Boroughs of Brent, Lewisham and Southwark.

  • Awarded

    Published 2 months ago

    Basic Digital Service (ITSM) - Live Service Operation

    bank-iconHome Officeprice-tag-icon3,400,000 GBPtime-iconExpiry date: 31/03/2023

    Basic Digital Service (ITSM)

  • Awarded

    Published 6 months ago

    Shift Pattern Software Solution

    bank-iconMaritime and Coastguard Agencyprice-tag-icon320,587 GBPtime-iconExpiry date: 31/03/2023

    The MCA have an enduring need to develop and publish non-routine work schedules to support 24/7 working in HMCG and I&T, together with 7 day rostering for DMSS Surveyors. The support agreement for Maritime Operations (MarOps) and surveyors capability laps...

  • Awarded

    Published 3 months ago

    IT Service Management (Hornbill)

    bank-iconStaffordshire Policeprice-tag-icon54,360 GBPtime-iconExpiry date: 26/04/2023

    Cloud Hosted IT Service Desk Solution Licence, support and service manager. Contract awarded through G-Cloud 11.

  • Awarded

    Published 4 months ago

    IT Service Support

    bank-iconDepartment for Digital Culture Media and Sportprice-tag-icon3,838,300 GBPtime-iconExpiry date: 30/04/2023

    DCMS requires a supplier to provide service desk and service management services.

  • Awarded

    Published 4 months ago

    Energy Data Systems Call Off (CCS)

    bank-iconCrown Commercial Serviceprice-tag-icon854,116 GBPtime-iconExpiry date: 30/04/2023

    Utility Management Software Procurement Operations Crown Commercial Service Room 2Y92, Concept House, Cardiff Road, Newport, NP10 8QQ Mobile: 07827 835835 Customer Service Desk: 0345 410 2222

  • Awarded

    Published 11 months ago

    Provision of IT Service Management Solution for the Information Commissioners Office

    bank-iconInformation Commissioner's Officeprice-tag-icon95,000 GBPtime-iconExpiry date: 10/05/2023

    Provision of HaloITSM, a fully ITIL aligned service desk solution.

  • Awarded

    Published 11 months ago

    ServiceNow Implementation Partner

    bank-iconNHS Digitalprice-tag-icon10,000,000 GBPtime-iconExpiry date: 06/06/2023

    Contract for a strategic implementation partner for NHS Digital's ServiceNow IT service desk tool. Call-off contract from Technology Services 2 framework (RM3804)

  • Awarded

    Published 9 months ago

    ITSM Replacement

    bank-iconEssex County Fire and Rescue Serviceprice-tag-icon72,600 GBPtime-iconExpiry date: 13/06/2023

    ITSM SAAS Solution contract awarded through G-Cloud

  • Awarded

    Published 12 months ago

    LDC-080 Provision of service desk software

    bank-iconLichfield District Councilprice-tag-icon78,651 GBPtime-iconExpiry date: 21/06/2023

    Provision of service desk software

  • Awarded

    Published 11 months ago

    Provision of service desk software

    bank-iconLichfield District Councilprice-tag-icon78,651 GBPtime-iconExpiry date: 21/06/2023

    LDC-080 Provision of service desk software

  • Awarded

    Published 10 months ago

    IT Service Management System (Cloud Hosted)

    bank-iconCambridgeshire County Councilprice-tag-icon177,826 GBPtime-iconExpiry date: 29/06/2023

    Cloud Hosted IT Service Desk Solution Licence and Support joint award with Peterborough City Council awarded via G-Cloud 12 Lot 2: Cloud software\r \r Peterborough City Council where the procurement lead with the final contract costs spit\r CCC 60% \r ...

  • Awarded

    Published 9 months ago

    2021-083 Ivanti Service Manager

    bank-iconOfgemprice-tag-icon89,856 GBPtime-iconExpiry date: 30/06/2023

    The Services to be provided by the Supplier under G-cloud framework Lot 2 - Cloud Services are listed below: Ivanti Service Manager - Service Desk SaaS Fixed (Named) Analyst Cloud Subscription Ivanti Service Manager - SaaS BI Reporting Server Cloud Subs...

  • Awarded

    Published 9 months ago

    Managed Services ITSM/Development/PSO

    bank-iconDepartment for Business Energy and Industrial Strategy (BEIS)price-tag-icon126,440 GBPtime-iconExpiry date: 18/07/2023

    Specialist services for a Project Support Officer - Help to Grow project under BEIS Digital and Software Developer - Better Information Architecture project under KIM.

  • Awarded

    Published 9 months ago

    Cirrus Service Desk

    bank-iconDepartment for Business Energy and Industrial Strategy (BEIS)price-tag-icon1,213,715 GBPtime-iconExpiry date: 31/07/2023

    First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool. Service also includes Major Incident Management coordination service....

  • Awarded

    Published a year ago

    Provision of IT Managed Services

    bank-iconRed Kite Community Housing Ltdprice-tag-icon3,400,000 GBPtime-iconExpiry date: 04/08/2023

    Red Kite's IT infrastructure currently comprises hardware principally co-located in their current MSP's datacentre, with some on-site at Red Kite's Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP's primary a...

  • Awarded

    Published 3 months ago

    DDSFTW/039 702873450

    bank-iconMinistry of Defenceprice-tag-icon49,694 GBPtime-iconExpiry date: 15/09/2023

    Software and Licensing to support SMITS Annual Software Support and Maintenance from 1st Apr 21 to 31st Mar 22. This provided Software licensing, subscriptions, Hardware, Software Maintenance and Support Renewals. Enabling the continued delivery of the SM...

  • Awarded

    Published a month ago

    Service Desk Solution to enable the management of IT related incidents for the Buyer's staff (IT Service Desk)

    bank-iconSOCIAL WORK ENGLANDprice-tag-icon37,382.4 GBPtime-iconExpiry date: 16/09/2023

    Social Work England require a Service Desk Solution to enable the management of IT related incidents for the Buyer's staff.

  • Awarded

    Published 11 months ago

    IT Service Management System (Cloud Hosted)

    bank-iconPeterborough City Councilprice-tag-icon64,632 GBPtime-iconExpiry date: 29/09/2023

    Cloud Hosted IT Service Desk Solution Licence and Support

  • Awarded

    Published 7 months ago

    EODS Service Desk

    bank-iconDepartment for Environment, Food and Rural Affairs (DEFRA)price-tag-icon912,000 GBPtime-iconExpiry date: 30/09/2023

    EODS Third Line Support Desk

  • Awarded

    Published 6 months ago

    Managed learning services

    bank-iconNHS Englandprice-tag-icon18,000,000 GBPtime-iconExpiry date: 03/11/2023

    The Supplier shall provide a free to access secure web based public learning portal, hosting a catalogue of courses in a broad range of subject areas, which are regularly refreshed, can be used either off the shelf or customised and either sourced in-hous...

  • Awarded

    Published a year ago

    NCG201006RFQ - Service Desk Solution **AWARD**

    bank-iconNCG Corporationprice-tag-icon195,000 GBPtime-iconExpiry date: 04/11/2023

    NCG contracted with Softact for supply of a service desk solution via KCS framework SOFTWARE PRODUCTS & ASSOCIATED SERVICES 2 Y20011

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