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- Awarded
Published 2 days ago
M365 Platform Implementation
Oxford City Council
32,755 GBP
Summary of the work Support Oxford City Council with the technical discovery and design for the preparation of the M365 platform ready for deployment to users. Latest start date Thursday 10 February 2022 Budget Range We anticipate that the budget will b...
- Awarded
Published 4 days ago
Provision of ICT Managed Services 2022-2026
Commission for Regulation of Utilities
The Commission for Regulation of Utilities (“CRU”) is Ireland’s independent energy and water regulator. The CRU was originally established as the Commission for Energy Regulation (“CER”) in 1999. The CRU’s mission is to protect the public interest in Wate...
- Awarded
Published 5 days ago
University of St Andrews: Finance and Procurement - Software and Implementation Services
University of St Andrews
3,388,000 GBP
Finance and Procurement software and implementation services for the University of St Andrews. Supply, installation, configuration, testing, training, support and maintenance of (replacement) Financial and Procurement Management Systems for the Universit...
- Awarded
Published 5 days ago
University of St Andrews: Finance and Procurement - Software and Implementation Services
University of St Andrews
3,388,000 GBP
Finance and Procurement software and implementation services for the University of St Andrews. Lot 1: Supply, installation, configuration, testing, training, support and maintenance of (replacement) Financial and Procurement Management Systems for the Un...
- Awarded
Published 5 days ago
Provision of SDC CERTIFICATION AUDIT
Intellectual Property Office
16,200 GBP
Expiry date: 30/11/2022
Certification of the IPO service desk to ISO/EC 20,000
- Awarded
Published 8 days ago
Framework Agreement for Network of Employability Support and Training – Vocational Training Framework 2022-2026
Capital City Partnership
9 GBP
CCP aims to establish a new Network of Employability Support and Training (NEST) Vocational Training Framework programme (“the Framework”) on behalf of the six local authorities under the ESES CRD (Edinburgh, Fife, Scottish Border, West Lothian, Mid Lothi...
- Awarded
Published 8 days ago
Microsoft Azure Managed Services
The Insolvency Service
555,600 GBP
Expiry date: 11/05/2024
To maintain an Azure Tenancy on behalf of the customer, will host the data migrated from the former Data-centre. Access to this data will be provided via managed laptops and a remote virtual desktop solution. The Service Provider will also provide service...
- Awarded
Published 8 days ago
Intelligence Systems PICASSO Allied System for GEOINT (P-ASG) Intelligent Customer Team (ICT).
Defence Digital, Ministry of Defence
5,646,000 GBP
Summary of the work IMaGE requires a client side team with technical, architectural, IT Service Management, and Scaled Agile Framework (SAFe) expertise to manage transition, obsolescence, business change, and service management within a complex IT enviro...
- Awarded
Published 10 days ago
Identity Access Management and Directories Product Owner
Ministry of Defence, Strategic Command UK - Defence Digital
968,185 GBP
Summary of the work The MOD is seeking Product Owners to support the IdAM/Directories projects in development and delivery of solutions across the OFFICIAL/SECRET domains: relying party onboarding, exit from existing brokering and Directory service contra...
- Awarded
Published 10 days ago
Identity and Access Management Support Partner
Ministry of Defence, Strategic Command UK - Defence Digital
4,126,500 GBP
Summary of the work The MOD is seeking a delivery partner for a number of Identity and Access Management workstreams across the OFFICIAL/SECRET domains, currently includes continued: Onboarding of relying parties, exit from existing brokering service cont...
- Awarded
Published 11 days ago
CCT 999 - ASSURANCE RESOURCE TO BASE SERVICES (MODNET BASE/IUS/EVOLVE) UK AND OVERSEAS PROGRAMMES
Defence Digital Strategic Command
695,750 GBP
Summary of the work Provide Security Accreditation and Assurance guidance and support to Base, Evolve and IUS Projects and the Services they deliver. Expected Contract Length 4 Months Initial duration (options to extend for a further 2 x 6 Months, subjec...
- Awarded
Published 11 days ago
IT Service Management Tool (ITSM)
South Gloucestershire Council
190,000 GBP
Expiry date: 16/03/2024
To implement a new IT Service Management Tool within the Council, in line with ITIL practices.
- Awarded
Published 11 days ago
CCT 997 - SMITS Programme Technical Support
Defence Digital Strategic Command
574,488 GBP
Summary of the work Service Management Technical Integrated Solutions - SMITS Programme Technical Support Requirements Expected Contract Length 12 Months initially with an option to extend in in 2 further 6 Months periods subject to budget Latest start ...
- Awarded
Published 23 days ago
Contracted out managed services for Ingres and OpenROAD support
Office for National Statistics
4,000,000 GBP
Summary of the work ONS requires a contracted-out Service requirement for support of live Ingres, ABF and OpenROAD systems. This includes the technical support and Ingres / OpenROAD admin (DBA) for key ONS systems. Expected Contract Length 2 years La...
- Awarded
Published 26 days ago
HEY/21/621/SM - SOFTWARE SUPPORT FOR IVANTI SERVICE DESK
Hull and East Yorkshire Hospitals NHS Trust
41,109.52 GBP
Expiry date: 03/02/2025
This notice is for award of contract to Ivanti UK Ltd for the provision of software support for Ivanti service Desk.
- Awarded
Published 26 days ago
DWP Digital Children - Application Development & Live Service Support
Department For Work and Pensions (DWP)
37,000,000 GBP
Summary of the work Provide Development and Live Service Support services and outcomes of the Children Platform technology estate, primarily the Child Maintenance Scheme (CMS) 2012 System. Support the delivery of required regular releases of business cha...
- Awarded
Published 26 days ago
ServiceDesk ITT consultancy support
National Audit Office
60,000 GBP
Expiry date: 31/01/2023
Consultancy to assist with the renewal of the Service desk contract
- Awarded
Published 29 days ago
ITSM Service Desk Software
Surrey and Borders Partnership NHS Foundation Trust
64,365.6 GBP
Expiry date: 30/03/2023
Freshworks Employee Engagement Suite (EES) - ITSM Service Desk Software
- Awarded
Published 30 days ago
Service Matter Expert to assist with Service desk contract renewal
National Audit Office
40,000 GBP
Expiry date: 13/02/2023
Supply of Service Management consultants to assist with the production of the ITT for the Service desk renewal project
- Awarded
Published a month ago
Integrated Workplace Management System (IWMS)
Trinity College Dublin, the University of Dublin
400,000 EUR
This Voluntary ex ante transparency (VEAT) notice acknowledges that Trinity College Dublin proposes to renew a contract with Planon Software. This continuation in licencing, maintenance and support is for the Integrated Workplace Management System (IWMS) ...
- Awarded
Published a month ago
Y20031 - Supply of Multi-Functional Devices and Digital Solutions
Kent County Council (trading as KCS Procurement Services)
KCS Procurement Services, acting for and on behalf of Kent County Council (KCC) Central Buying Consortium (CBC) and the Commercial Service Group (CSG), a Procurement Buying Organisation (PBO), wish to create a national, user friendly, time and cost effect...
- Awarded
Published a month ago
Transparency Notice - Remedy Configuration Project
Ministry of Defence
296,345 GBP
Expiry date: 20/12/2022
Services for the configuration and migration of DIO-CIO Remedy to create new ITSM solution
- Awarded
Published a month ago
Integrated Workplace Management System (IWMS)
Trinity College Dublin, the University of Dublin
This Voluntary ex ante transparency (VEAT) notice acknowledges that Trinity College Dublin proposes to renew a contract with Planon Software. This continuation in licencing, maintenance and support is for the Integrated Workplace Management System (IWMS) ...
- Awarded
Published a month ago
A discovery to develop a system for reporting and analysing carbon emissions data on UK shipping.
Department for Transport, Maritime Environment Team
79,750 GBP
Summary of the work The winning supplier will be required to undertake a GDS compliant discovery that: • understands users and their context, • identifies any constraints • identifies improvements • includes a roadmap for delivery • identifies data requ...
- Awarded
Published a month ago
IT Service Management Tool (Call-off Order via Software Framework Agreement - ITS190020 - Bytes Software Services Ltd
Leeds City Council
Contract to commence: 31st March 2022 and end on 30th March 2025 with no options to extend. Call-off Order awarded using the Council’s existing Software Framework Agreement (ITS190020 - Bytes Software Services Ltd). The key role of the tool is to log an...
- Awarded
Published a month ago
IT Service Management Tool (Call-off Order via Software Framework Agreement - ITS190020 - Bytes Software Services Ltd
Leeds City Council
Contract to commence: 31st March 2022 and end on 30th March 2025 with no options to extend. Call-off Order awarded using the Council’s existing Software Framework Agreement (ITS190020 - Bytes Software Services Ltd). The key role of the tool is to log an...
- Awarded
Published a month ago
Service Desk Solution to enable the management of IT related incidents for the Buyer's staff (IT Service Desk)
SOCIAL WORK ENGLAND
37,382.4 GBP
Expiry date: 16/09/2023
Social Work England require a Service Desk Solution to enable the management of IT related incidents for the Buyer's staff.
- Awarded
Published 2 months ago
Pluss CIC - RFQ for Corporate Services
The Pluss Organisation CIC
375,000 GBP
The Pluss Organisation C.I.C (Pluss) is seeking to establish an Agreement for Corporate Services to support the organisation in the delivery of its Positive People and Hopeful Families contracts which are projects funded by the European Social Fund and th...
- Awarded
Published 2 months ago
HMRC Container Platform Delivery and Support 2022 - 2023
HM Revenue & Customs (HMRC)
5,000,000 GBP
Summary of the work "ECS are seeking a supplier to build and maintain the HMRC Container Platform and associated components. Product Delivery Management Impacting & Design for HMRC Container Platform (HCP) Service Products Product Catalogue Integration to...
- Awarded
Published 2 months ago
The ECHO2 Programme: Network Integration Services Procurement
Foreign, Commonwealth and Development Office
184,000,000 GBP
The contracting authority on behalf of the Secretary of State for the Foreign Commonwealth and Development Affairs, and the British Council (BC) (collectively the ‘Partners’ or ‘Customers’) have awarded a framework agreement to Fujitsu Services Limited fo...
- Awarded
Published 2 months ago
The ECHO2 Programme: Network Integration Services Procurement
Foreign, Commonwealth and Development Office
184,000,000 GBP
The contracting authority on behalf of the Secretary of State for the Foreign Commonwealth and Development Affairs, and the British Council (BC) (collectively the ‘Partners’ or ‘Customers’) have awarded a framework agreement to Fujitsu Services Limited fo...
- Awarded
Published 2 months ago
Provision of Service Desk Improvement for NHS Arden & GEM CSU
NHS Arden and Greater East Midlands Commissioning Support Unit
320,000 GBP
Expiry date: 30/06/2022
Provision of Service Desk Improvement for NHS Arden & GEM CSU. Procured under the Crown Commercial Services RM6187 Management Consultancy Framework Three (MCF3) - Lot 2: Strategy & Policy.
- Awarded
Published 2 months ago
Project 24686 DW IT Support 2022
Department For Work and Pensions (DWP)
2,374,272 GBP
Expiry date: 31/03/2023
Activities to support dev ops and ITSM services
- Awarded
Published 2 months ago
Service Desk Telephone Support
London Borough of Brent
150,000 GBP
Expiry date: 31/03/2023
Service Desk Telephone Support for the Shared Technology Services Boroughs of Brent, Lewisham and Southwark.
- Awarded
Published 2 months ago
HMRC Enterprise Cloud Services Support 2022-2023
HM Revenue & Customs (HMRC)
3,000,000 GBP
Summary of the work ECS are seeking a supplier to partner with for the build and maintain the HMRC Cloud Platform and associated components. Product Delivery Management Cloud native products and features that are available to customers Support key service...
- Awarded
Published 2 months ago
DWP Place - Senior Service Now Developer
Department For Work and Pensions (DWP)
81,200 GBP
Summary of the work The specialist will need to be a highly experienced (Practitioner level) ServiceNow Developer. Managing day to day development/design of features and applications, contributing towards the design programme milestones. Upholding DWP va...
- Awarded
Published 2 months ago
Basic Digital Service (ITSM) - Live Service Operation
Home Office
3,400,000 GBP
Expiry date: 31/03/2023
Basic Digital Service (ITSM)
- Awarded
Published 2 months ago
DS&T Service Desk
Vehicle Certification Agency
38,232 GBP
Expiry date: 24/10/2022
ITSM - Service Management tool
- Awarded
Published 2 months ago
Health Research Authority (HRA) Service Delivery Manager
Health Research Authority (HRA)
71,875 GBP
Expiry date: 04/07/2022
Supplier to deliver a number of strategic outcomes relating to service delivery of the HRA's portfolio of operational digital systems. The digital ecosystem consists of both .NET and PEGA applications, supported by separate development teams (outside supp...
- Awarded
Published 2 months ago
Provision of E-procurement System Service Desk Support
Department for Transport
120,000 GBP
This notice confirms the award of a contract for the Provision of E-procurement System Service Desk Support to the Department for Transport Lot 1: The contract is for the provision of a focused team of advisors and helpdesk type support for the Jaggaer e...
- Awarded
Published 2 months ago
Provision of E-procurement System Service Desk Support
Department for Transport
120,000 GBP
Expiry date: 27/02/2023
This award notice details the award of contract for the provision of E-procurement System Service Desk Support to Accenture UK Limited by the Department for Transport following Open competition under the Public Contract Regulations 2015. This contract is...
- Awarded
Published 2 months ago
Service Management System
Golding Homes Ltd
30,000 GBP
Expiry date: 03/01/2024
service desk support software, not able to apply
- Awarded
Published 2 months ago
Service Point
The College of Policing
179,452 GBP
Expiry date: 08/11/2023
Provision of an ITSM solution based upon the function of the ITIL framework for good practise to support the College of Policing's service desk. This was awarded following an exercise via Gcloud.
- Awarded
Published 2 months ago
UKRI-DDaT22165 - JIRA service desk
UK Shared Business Services Ltd
20,625 GBP
Expiry date: 31/03/2022
***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a competitive quote exercise. Award notice for the supply of Moving the JIRA service desk from on-premise to in the cloud to UKRI-STFC...
- Awarded
Published 2 months ago
JIRA Service Desk Licenses
Home Office
139,577 GBP
Expiry date: 05/04/2022
JIRA Service Desk Licenses
- Awarded
Published 2 months ago
Provision of Ivanti ITSM & Related Professional Services
Scottish Fire and Rescue Service
144,039 GBP
Provision of Ivanti ITSM and Related Professional Services
- Awarded
Published 3 months ago
vFire Maintenance and Support
Business Services Organisation I T S
486,796 GBP
Alemba are the Global owner of the vFire product. Alemba have worked with HSC since 2007 and have an in-depth knowledge of HSC requirements and where necessary have adapted the product to meet service needs in order to ensure ISO20000 audit compliance and...
- Awarded
Published 3 months ago
Service Desk Service 21/22
Ofsted
456,666 GBP
Expiry date: 31/03/2023
Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12) This contract is for the provision...
- Awarded
Published 3 months ago
IT Service Management Tool (ITSM) Managed services
Ofsted
22,000 GBP
Expiry date: 30/05/2022
Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12). This contract is for the provision...
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