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• Awarded

  Published 2 days ago

  M365 Platform Implementation

  Oxford City Council32,755 GBP

  Summary of the work Support Oxford City Council with the technical discovery and design for the preparation of the M365 platform ready for deployment to users. Latest start date Thursday 10 February 2022 Budget Range We anticipate that the budget will b... Read more

• Awarded

  Published 4 days ago

  Provision of ICT Managed Services 2022-2026

  Commission for Regulation of Utilities

  The Commission for Regulation of Utilities (“CRU”) is Ireland’s independent energy and water regulator. The CRU was originally established as the Commission for Energy Regulation (“CER”) in 1999. The CRU’s mission is to protect the public interest in Wate... Read more

• Awarded

  Published 5 days ago

  University of St Andrews: Finance and Procurement - Software and Implementation Services

  University of St Andrews3,388,000 GBP

  Finance and Procurement software and implementation services for the University of St Andrews. Supply, installation, configuration, testing, training, support and maintenance of (replacement) Financial and Procurement Management Systems for the Universit... Read more

• Awarded

  Published 5 days ago

  University of St Andrews: Finance and Procurement - Software and Implementation Services

  University of St Andrews3,388,000 GBP

  Finance and Procurement software and implementation services for the University of St Andrews. Lot 1: Supply, installation, configuration, testing, training, support and maintenance of (replacement) Financial and Procurement Management Systems for the Un... Read more

• Awarded

  Published 5 days ago

  Provision of SDC CERTIFICATION AUDIT

  Intellectual Property Office16,200 GBPExpiry date: 30/11/2022

  Certification of the IPO service desk to ISO/EC 20,000

• Awarded

  Published 8 days ago

  Framework Agreement for Network of Employability Support and Training – Vocational Training Framework 2022-2026

  Capital City Partnership9 GBP

  CCP aims to establish a new Network of Employability Support and Training (NEST) Vocational Training Framework programme (“the Framework”) on behalf of the six local authorities under the ESES CRD (Edinburgh, Fife, Scottish Border, West Lothian, Mid Lothi... Read more

• Awarded

  Published 8 days ago

  Microsoft Azure Managed Services

  The Insolvency Service555,600 GBPExpiry date: 11/05/2024

  To maintain an Azure Tenancy on behalf of the customer, will host the data migrated from the former Data-centre. Access to this data will be provided via managed laptops and a remote virtual desktop solution. The Service Provider will also provide service... Read more

• Awarded

  Published 8 days ago

  Intelligence Systems PICASSO Allied System for GEOINT (P-ASG) Intelligent Customer Team (ICT).

  Defence Digital, Ministry of Defence5,646,000 GBP

  Summary of the work IMaGE requires a client side team with technical, architectural, IT Service Management, and Scaled Agile Framework (SAFe) expertise to manage transition, obsolescence, business change, and service management within a complex IT enviro... Read more

• Awarded

  Published 10 days ago

  Identity Access Management and Directories Product Owner

  Ministry of Defence, Strategic Command UK - Defence Digital968,185 GBP

  Summary of the work The MOD is seeking Product Owners to support the IdAM/Directories projects in development and delivery of solutions across the OFFICIAL/SECRET domains: relying party onboarding, exit from existing brokering and Directory service contra... Read more

• Awarded

  Published 10 days ago

  Identity and Access Management Support Partner

  Ministry of Defence, Strategic Command UK - Defence Digital4,126,500 GBP

  Summary of the work The MOD is seeking a delivery partner for a number of Identity and Access Management workstreams across the OFFICIAL/SECRET domains, currently includes continued: Onboarding of relying parties, exit from existing brokering service cont... Read more

• Awarded

  Published 11 days ago

  CCT 999 - ASSURANCE RESOURCE TO BASE SERVICES (MODNET BASE/IUS/EVOLVE) UK AND OVERSEAS PROGRAMMES

  Defence Digital Strategic Command695,750 GBP

  Summary of the work Provide Security Accreditation and Assurance guidance and support to Base, Evolve and IUS Projects and the Services they deliver. Expected Contract Length 4 Months Initial duration (options to extend for a further 2 x 6 Months, subjec... Read more

• Awarded

  Published 11 days ago

  IT Service Management Tool (ITSM)

  South Gloucestershire Council190,000 GBPExpiry date: 16/03/2024

  To implement a new IT Service Management Tool within the Council, in line with ITIL practices.

• Awarded

  Published 11 days ago

  CCT 997 - SMITS Programme Technical Support

  Defence Digital Strategic Command574,488 GBP

  Summary of the work Service Management Technical Integrated Solutions - SMITS Programme Technical Support Requirements Expected Contract Length 12 Months initially with an option to extend in in 2 further 6 Months periods subject to budget Latest start ... Read more

• Awarded

  Published 23 days ago

  Contracted out managed services for Ingres and OpenROAD support

  Office for National Statistics4,000,000 GBP

  Summary of the work ONS requires a contracted-out Service requirement for support of live Ingres, ABF and OpenROAD systems. This includes the technical support and Ingres / OpenROAD admin (DBA) for key ONS systems. Expected Contract Length 2 years La... Read more

• Awarded

  Published 26 days ago

  HEY/21/621/SM - SOFTWARE SUPPORT FOR IVANTI SERVICE DESK

  Hull and East Yorkshire Hospitals NHS Trust41,109.52 GBPExpiry date: 03/02/2025

  This notice is for award of contract to Ivanti UK Ltd for the provision of software support for Ivanti service Desk.

• Awarded

  Published 26 days ago

  DWP Digital Children - Application Development & Live Service Support

  Department For Work and Pensions (DWP)37,000,000 GBP

  Summary of the work Provide Development and Live Service Support services and outcomes of the Children Platform technology estate, primarily the Child Maintenance Scheme (CMS) 2012 System. Support the delivery of required regular releases of business cha... Read more

• Awarded

  Published 26 days ago

  ServiceDesk ITT consultancy support

  National Audit Office60,000 GBPExpiry date: 31/01/2023

  Consultancy to assist with the renewal of the Service desk contract

• Awarded

  Published 29 days ago

  ITSM Service Desk Software

  Surrey and Borders Partnership NHS Foundation Trust64,365.6 GBPExpiry date: 30/03/2023

  Freshworks Employee Engagement Suite (EES) - ITSM Service Desk Software

• Awarded

  Published 30 days ago

  Service Matter Expert to assist with Service desk contract renewal

  National Audit Office40,000 GBPExpiry date: 13/02/2023

  Supply of Service Management consultants to assist with the production of the ITT for the Service desk renewal project

• Awarded

  Published a month ago

  Integrated Workplace Management System (IWMS)

  Trinity College Dublin, the University of Dublin400,000 EUR

  This Voluntary ex ante transparency (VEAT) notice acknowledges that Trinity College Dublin proposes to renew a contract with Planon Software. This continuation in licencing, maintenance and support is for the Integrated Workplace Management System (IWMS) ... Read more

• Awarded

  Published a month ago

  Y20031 - Supply of Multi-Functional Devices and Digital Solutions

  Kent County Council (trading as KCS Procurement Services)

  KCS Procurement Services, acting for and on behalf of Kent County Council (KCC) Central Buying Consortium (CBC) and the Commercial Service Group (CSG), a Procurement Buying Organisation (PBO), wish to create a national, user friendly, time and cost effect... Read more

• Awarded

  Published a month ago

  Transparency Notice - Remedy Configuration Project

  Ministry of Defence296,345 GBPExpiry date: 20/12/2022

  Services for the configuration and migration of DIO-CIO Remedy to create new ITSM solution

• Awarded

  Published a month ago

  Integrated Workplace Management System (IWMS)

  Trinity College Dublin, the University of Dublin

  This Voluntary ex ante transparency (VEAT) notice acknowledges that Trinity College Dublin proposes to renew a contract with Planon Software. This continuation in licencing, maintenance and support is for the Integrated Workplace Management System (IWMS) ... Read more

• Awarded

  Published a month ago

  A discovery to develop a system for reporting and analysing carbon emissions data on UK shipping.

  Department for Transport, Maritime Environment Team79,750 GBP

  Summary of the work The winning supplier will be required to undertake a GDS compliant discovery that: • understands users and their context, • identifies any constraints • identifies improvements • includes a roadmap for delivery • identifies data requ... Read more

• Awarded

  Published a month ago

  IT Service Management Tool (Call-off Order via Software Framework Agreement - ITS190020 - Bytes Software Services Ltd

  Leeds City Council

  Contract to commence: 31st March 2022 and end on 30th March 2025 with no options to extend. Call-off Order awarded using the Council’s existing Software Framework Agreement (ITS190020 - Bytes Software Services Ltd). The key role of the tool is to log an... Read more

• Awarded

  Published a month ago

  IT Service Management Tool (Call-off Order via Software Framework Agreement - ITS190020 - Bytes Software Services Ltd

  Leeds City Council

  Contract to commence: 31st March 2022 and end on 30th March 2025 with no options to extend. Call-off Order awarded using the Council’s existing Software Framework Agreement (ITS190020 - Bytes Software Services Ltd). The key role of the tool is to log an... Read more

• Awarded

  Published a month ago

  Service Desk Solution to enable the management of IT related incidents for the Buyer's staff (IT Service Desk)

  SOCIAL WORK ENGLAND37,382.4 GBPExpiry date: 16/09/2023

  Social Work England require a Service Desk Solution to enable the management of IT related incidents for the Buyer's staff.

• Awarded

  Published 2 months ago

  Pluss CIC - RFQ for Corporate Services

  The Pluss Organisation CIC375,000 GBP

  The Pluss Organisation C.I.C (Pluss) is seeking to establish an Agreement for Corporate Services to support the organisation in the delivery of its Positive People and Hopeful Families contracts which are projects funded by the European Social Fund and th... Read more

• Awarded

  Published 2 months ago

  HMRC Container Platform Delivery and Support 2022 - 2023

  HM Revenue & Customs (HMRC)5,000,000 GBP

  Summary of the work "ECS are seeking a supplier to build and maintain the HMRC Container Platform and associated components. Product Delivery Management Impacting & Design for HMRC Container Platform (HCP) Service Products Product Catalogue Integration to... Read more

• Awarded

  Published 2 months ago

  The ECHO2 Programme: Network Integration Services Procurement

  Foreign, Commonwealth and Development Office184,000,000 GBP

  The contracting authority on behalf of the Secretary of State for the Foreign Commonwealth and Development Affairs, and the British Council (BC) (collectively the ‘Partners’ or ‘Customers’) have awarded a framework agreement to Fujitsu Services Limited fo... Read more

• Awarded

  Published 2 months ago

  The ECHO2 Programme: Network Integration Services Procurement

  Foreign, Commonwealth and Development Office184,000,000 GBP

  The contracting authority on behalf of the Secretary of State for the Foreign Commonwealth and Development Affairs, and the British Council (BC) (collectively the ‘Partners’ or ‘Customers’) have awarded a framework agreement to Fujitsu Services Limited fo... Read more

• Awarded

  Published 2 months ago

  Provision of Service Desk Improvement for NHS Arden & GEM CSU

  NHS Arden and Greater East Midlands Commissioning Support Unit320,000 GBPExpiry date: 30/06/2022

  Provision of Service Desk Improvement for NHS Arden & GEM CSU. Procured under the Crown Commercial Services RM6187 Management Consultancy Framework Three (MCF3) - Lot 2: Strategy & Policy.

• Awarded

  Published 2 months ago

  Project 24686 DW IT Support 2022

  Department For Work and Pensions (DWP)2,374,272 GBPExpiry date: 31/03/2023

  Activities to support dev ops and ITSM services

• Awarded

  Published 2 months ago

  Service Desk Telephone Support

  London Borough of Brent150,000 GBPExpiry date: 31/03/2023

  Service Desk Telephone Support for the Shared Technology Services Boroughs of Brent, Lewisham and Southwark.

• Awarded

  Published 2 months ago

  HMRC Enterprise Cloud Services Support 2022-2023

  HM Revenue & Customs (HMRC)3,000,000 GBP

  Summary of the work ECS are seeking a supplier to partner with for the build and maintain the HMRC Cloud Platform and associated components. Product Delivery Management Cloud native products and features that are available to customers Support key service... Read more

• Awarded

  Published 2 months ago

  DWP Place - Senior Service Now Developer

  Department For Work and Pensions (DWP)81,200 GBP

  Summary of the work The specialist will need to be a highly experienced (Practitioner level) ServiceNow Developer. Managing day to day development/design of features and applications, contributing towards the design programme milestones. Upholding DWP va... Read more

• Awarded

  Published 2 months ago

  Basic Digital Service (ITSM) - Live Service Operation

  Home Office3,400,000 GBPExpiry date: 31/03/2023

  Basic Digital Service (ITSM)

• Awarded

  Published 2 months ago

  DS&T Service Desk

  Vehicle Certification Agency38,232 GBPExpiry date: 24/10/2022

  ITSM - Service Management tool

• Awarded

  Published 2 months ago

  Health Research Authority (HRA) Service Delivery Manager

  Health Research Authority (HRA)71,875 GBPExpiry date: 04/07/2022

  Supplier to deliver a number of strategic outcomes relating to service delivery of the HRA's portfolio of operational digital systems. The digital ecosystem consists of both .NET and PEGA applications, supported by separate development teams (outside supp... Read more

• Awarded

  Published 2 months ago

  Provision of E-procurement System Service Desk Support

  Department for Transport120,000 GBP

  This notice confirms the award of a contract for the Provision of E-procurement System Service Desk Support to the Department for Transport Lot 1: The contract is for the provision of a focused team of advisors and helpdesk type support for the Jaggaer e... Read more

• Awarded

  Published 2 months ago

  Provision of E-procurement System Service Desk Support

  Department for Transport120,000 GBPExpiry date: 27/02/2023

  This award notice details the award of contract for the provision of E-procurement System Service Desk Support to Accenture UK Limited by the Department for Transport following Open competition under the Public Contract Regulations 2015. This contract is... Read more

• Awarded

  Published 2 months ago

  Service Management System

  Golding Homes Ltd30,000 GBPExpiry date: 03/01/2024

  service desk support software, not able to apply

• Awarded

  Published 2 months ago

  Service Point

  The College of Policing179,452 GBPExpiry date: 08/11/2023

  Provision of an ITSM solution based upon the function of the ITIL framework for good practise to support the College of Policing's service desk. This was awarded following an exercise via Gcloud.

• Awarded

  Published 2 months ago

  UKRI-DDaT22165 - JIRA service desk

  UK Shared Business Services Ltd20,625 GBPExpiry date: 31/03/2022

  ***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a competitive quote exercise. Award notice for the supply of Moving the JIRA service desk from on-premise to in the cloud to UKRI-STFC... Read more

• Awarded

  Published 2 months ago

  JIRA Service Desk Licenses

  Home Office139,577 GBPExpiry date: 05/04/2022

  JIRA Service Desk Licenses

• Awarded

  Published 2 months ago

  Provision of Ivanti ITSM & Related Professional Services

  Scottish Fire and Rescue Service144,039 GBP

  Provision of Ivanti ITSM and Related Professional Services

• Awarded

  Published 3 months ago

  vFire Maintenance and Support

  Business Services Organisation I T S486,796 GBP

  Alemba are the Global owner of the vFire product. Alemba have worked with HSC since 2007 and have an in-depth knowledge of HSC requirements and where necessary have adapted the product to meet service needs in order to ensure ISO20000 audit compliance and... Read more

• Awarded

  Published 3 months ago

  Service Desk Service 21/22

  Ofsted456,666 GBPExpiry date: 31/03/2023

  Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12) This contract is for the provision... Read more

• Awarded

  Published 3 months ago

  IT Service Management Tool (ITSM) Managed services

  Ofsted22,000 GBPExpiry date: 30/05/2022

  Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12). This contract is for the provision... Read more