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ITSM Service Desk Platform:
Crown Commercial Services G-Cloud 13 Contract, RM1557.13
Initial contract period of one year, with the potential to extend for up to 3 x 12 month periods.
To enable the continued use of the Project View application by the Business Improvement team this purchase is for the renewal of the Service Desk Support agreement provided by CPS to Historic England for the period of 01/05/2024 to 30/04/2025....
The Ambulance Radio Programme ('ARP') on behalf of the Secretary of State for Health and Social Care (the 'Authority') is seeking to procure a supplier to fulfil the role of a service partner to support the Authority projects delivering the constituent pr...
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The EPA now requires a Service Desk tool that will work with the current team structure and reporting requirements while aligned to ITSM methodologies and the IT Infrastructure Library (ITIL) framework. The outcome will lead to a single system of record ...
To maintain an Azure Tenancy on behalf of the customer, will host the data migrated from the former Data-centre. Access to this data will be provided via managed laptops and a remote virtual desktop solution. The Service Provider will also provide service...
Support for network infrastructure from past internet router at each IO.
Support predominantly to be delivered remotely, but onsite support may be required.
Scope of the support excludes the internet connection and associated router providing it, but...
ITIL Service Desk Solution via G-Cloud 13, Lot 2 - Cloud Software. Direct Award Process.
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The provision of multi-channel helpdesk software for managing customer and citizen requests via email, forms, chat, social and voice.
Features include:
• Email ticketing. Manage conversations between users and staff (agents)
• Knowledgebase & Manual...
SPS sought proposals from qualified vendors to provide a ServiceNow implementation for IT Service Management and Creator Workflows. The successful supplier will be responsible for providing all necessary resources, tools, and expertise required to success...
The NTA is seeking an experienced ICT Managed Services partner in order to provide a range of ICT Managed Services. The range of services required may include:
• Delivery and Execution of Service Desk Services - The Service Desk is a vitally important par...
Summary of the work
A requirement for a minimum of 5 and a maximum of 10 Transition resources to undertake Transition Discovery work
Expected Contract Length
6 months, with provision for an extension of up to a further 3 months
Latest start date
Monday ...
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