Tenders & contracts relating to Call centre

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Call centre tenders & contracts

Awarded
Published 3 months ago
Victim Referral Service
2,650,000 GBPExpiry date: 31/03/2029
North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas. The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot ...
Awarded
Published 3 months ago
Victim Referral Service - North Wales / Dyfed Powys
North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas. The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2...
Awarded
Published 3 months ago
Victim Referral Service
2,650,000 GBP
North Wales Police & Dyfed Powys Police are looking for Suppliers to provide a Victim Referral Service within their respective Force areas. The tender will be structured in Lots; Lot 1 - North Wales Police and Lot 2 - Dyfed Powys Police, and will be evalu...

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Awarded
Published 4 months ago
Single Service Centre - HGS
211,876,932.5 GBPExpiry date: 18/01/2024
Lot 1: Extension of original contract term
Awarded
Published 4 months ago
Single Service Centre - Serco
211,876,932.5 GBPExpiry date: 16/02/2024
Lot 1: Extension of original contract term
Awarded
Published 4 months ago
Orbis Telephony and Contact Centre
6,000,000Expiry date: 05/11/2026
In response to current and emerging requirements for improved communication facilities, the Councils have decided to replace their existing office telephony services with a Microsoft Teams telephony solution and associated SIP / Call plan network services...
Awarded
Published 4 months ago
The Provision of an Out of Hours Call Service
443,520 GBPExpiry date: 18/01/2026
The provision of an out of hours call service.
Awarded
Published 4 months ago
The Provision of an Out of Hours Call Service
443,520 GBP
The provision of an out of hours call service. Lot 1: This procurement was conducted via Lot 5b of the Fusion21 Reactive Repairs and Empty Properties Framework.
Awarded
Published 4 months ago
Anti-Corruption and Abuse Communications Services
28,831.83 GBPExpiry date: 31/01/2028
Direct award via REF: BLC Professional Services 0113 Framework Agreement for the provision of Anti-Corruption and Abuse Communications Service
Awarded
Published 4 months ago
Business Rates Consultancy
0.01 GBPExpiry date: 31/03/2028
This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with re...
Awarded
Published 4 months ago
BSS23001 - Out of Hours Call Handling Service Framework
This Invitation to Tender (ITT) has been issued by Barcud Shared Services for and on the behalf of its Clients. This ITT is to be run as an ‘Open Procedure’ in accordance with Public Contracts Regulations 2015 (PCR 2015) and advertised on Sell2Wales. Barc...
Awarded
Published 4 months ago
Technology Enabled Lives Framework - 23-27
291,000,000 GBP
The scope of this Framework Agreement is for the provision of digital products and services in relation to Technology Enabled Living for digital solutions. Due to the expiry date of this framework being before the planned analogue system retirement in 202...