Tenders & contracts relating to Call centre

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Call centre tenders & contracts

  • Awarded

    Published a month ago

    Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)

    price-tag-icon320,000 GBPtime-iconExpiry date: 31/07/2025

    Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.

  • Awarded

    Published 3 years ago

    Nursery Milk Reimbursement Unit

    price-tag-icon1,900,472 GBPtime-iconExpiry date: 31/07/2025

    This is a Contract Award Notice for a contract for the provision of a Nursery Milk Reimbursement Unit to the NHS Business Services Authority.

  • Awarded

    Published 3 years ago

    Universal Credit Contact Centre Services

    price-tag-icon322,000,000 GBPtime-iconExpiry date: 15/08/2025

    The successful Supplier will deliver high quality contact centre services that support the delivery of Universal Credit (UC). This will be delivered through a hybrid solution comprising on-site and homeworking delivery. The Contract will be for an initi...

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  • Awarded

    Published 4 years ago

    Framework Agreement for Patient & Healthcare Communications & Related IT Services

    price-tag-icon705,000,000 GBPtime-iconExpiry date: 25/08/2025

    The aim of this procurement was to appoint a number of suppliers who specialise in patient and healthcare communications and related IT services to a framework agreement for the NHS and, potentially, other public sector organisations. The authority recogn...

  • Awarded

    Published 6 years ago

    IT services: consulting, software development, Internet and support

    price-tag-icon96,395,438 GBPtime-iconExpiry date: 30/08/2025

    The Home Office (Contracting Authority) provides the biometric capability to deliver enrolment, matching, storage and reporting of fingerprints and facial images through 2 legacy systems; IDENT1 for UK police forces and law enforcement and IABS for immigr...

  • Awarded

    Published 4 years ago

    IT1313 Out of Hours Call handling Service

    price-tag-icon73,704 GBPtime-iconExpiry date: 30/09/2025

    Wiltshire Council provides an Out of Hours (OOH) call handling service 365 days a year that covers a variety of services. The main users are Highways, Housing, Public Protection, and dog control.

  • Awarded

    Published 4 years ago

    SBC0221 Stevenage Borough Council Domestic and Communal Heating and Water Hygiene Contracts - AWARD

    price-tag-icon8,850,669.81 GBPtime-iconExpiry date: 30/09/2025

    Stevenage Borough Council are currently seeking suitably qualified and experienced service providers to Tender for the provision of heating and water hygiene services under three lots as follows: Lot 1 Domestic Heating Service & Maintenance plus a...

  • Awarded

    Published 2 years ago

    165-SNBD-22 Contact Centre Telephony System Replacement - AWARD

    price-tag-icon733,671 GBPtime-iconExpiry date: 31/10/2025

    You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further co...

  • Awarded

    Published 3 years ago

    NHS Volunteer Responder Programme Management

    price-tag-icon17,000,000 GBPtime-iconExpiry date: 31/10/2025

    The NHS Volunteer Responder Service was created as part of the Emergency Response to Covid. NHS Volunteer Responders brings a new and additional cohort to the NHS family and provides an ongoing opportunity for people to continue to support the NHS by reta...

  • Awarded

    Published 2 years ago

    Contact Centre Services

    price-tag-icon9,060,383 GBPtime-iconExpiry date: 31/10/2025

    Contact Centre Services for Companies House Awarded via CCS RM6181 Outsourced Contact Centre and Business Services

  • Awarded

    Published 2 years ago

    Contact Centre Services

    price-tag-icon9,544,470.42 GBPtime-iconExpiry date: 16/11/2025

    Provision of outsourced contact centre services.

  • Awarded

    Published 6 years ago

    Call centre

    price-tag-icon661,000 EURtime-iconExpiry date: 25/12/2025

    The SBCI sought tenders for the provision of data processing and customer services. Please see the RFT attached to this notice for further information. The SBCI sought tenders for the provision of data processing and customer services. Please see the RFT ...

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