Awarded contract

Published 2 months ago

Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)

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Buyer

Peterborough City Council

Value

320,000 GBP

Current supplier

PricewaterhouseCoopers LLP

Description

Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director for Corporate Services & S151

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director - Place & Economy

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

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