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Tenders & contracts relating to Customer services

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Customer services tenders & contracts

  • Awarded

    Published 3 years ago

    Lot 2 Technology Enabled Care Services

    price-tag-icon390,000 GBPtime-iconExpiry date: 31/10/2024

    The Contract scope is required to cover the Service, Maintenance and Repair to Wakefield and District Housing's Care Link Independent Living Schemes, UAC Dispersed Schemes, Central / Local Receivers, Pendants, Master Units and Smoke Alarms. This Contr...

  • Awarded

    Published 6 months ago

    Provision of Customer Centricity Consultancy Services

    price-tag-icon98,500 GBPtime-iconExpiry date: 02/11/2024

    Contract awarded to PricewaterhouseCoopers LLP to deliver Customer Centricity Consultancy Services to Nest.

  • Awarded

    Published 2 years ago

    Various Surveys

    price-tag-icon36,963.6 GBPtime-iconExpiry date: 15/12/2024

    Carry out various surveys.

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  • Awarded

    Published 5 months ago

    Corporate Customer Satisfaction Survey Tool

    price-tag-icon35,432 GBPtime-iconExpiry date: 31/01/2025

    Provision of service to allow for the capture of customer feedback across multiple channels. The service will provide reporting and insight into customers interactions with the council Keywords: Customer, Satisfaction, Survey

  • Awarded

    Published 24 days ago

    PS24059 SMART DATA RESEARCH UK PUBLIC DIALOGUE

    price-tag-icon168,235 GBPtime-iconExpiry date: 27/02/2025

    ***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the CCS RM6126 DPS. Brief Description of Requirement The overall aim of the project is to engage a diverse grou...

  • Awarded

    Published 3 months ago

    Exploring the public's views on the implementation of regulatory reform

    price-tag-icon52,000 GBPtime-iconExpiry date: 28/02/2025

    The proposed research aims to explore the views of a broadly representative group of members of the public on the proposed changes to how we regulate resulting from regulatory reform

  • Awarded

    Published a year ago

    Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service

    price-tag-icon500,000 GBPtime-iconExpiry date: 12/03/2025

    This contract is not a security contract, it has a much wider scope. The Service Provider providing the customer care service must have experience with dealing with vulnerable adults, families and young people with multi disadvantage and complex needs. Th...

  • Awarded

    Published 3 years ago

    Contact Centre Services

    price-tag-icon50,600,000 GBPtime-iconExpiry date: 30/03/2025

    The provision of Customer Services via telephony and potentially other communication channels, in addition they may provide the following: •management of customer contact through social media channels, secure messaging and chatbots •...

  • Awarded

    Published a year ago

    DUD - Tenants Satisfaction Measures Survey 2023 - AWARD

    price-tag-icon27,000 GBPtime-iconExpiry date: 31/03/2025

    Dudley MBC are seeking to procure a suitably qualified market research company to carry out an annual tenant satisfaction perception survey of a representative sample of Council tenants for each of the next two financial years that complies with the Regul...

  • Awarded

    Published a year ago

    SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer

    price-tag-icon141,600 GBPtime-iconExpiry date: 31/03/2025

    The purpose of this tender is procure our SURVEY requirements across the following three lots; Lot 1 Tenant Satisfaction Survey Lot 2 Employee Survey Lot 3 Transactional surveys to capture the voice of the customer Further details can be found via...

  • Awarded

    Published 10 months ago

    Award of PKC12380 Tenant Satisfaction Survey

    price-tag-icon80,000 GBPtime-iconExpiry date: 31/03/2025

    Perth and Kinross Council require to gather data on tenant satisfaction surveys and rent consultations for submission in the Councils’ Annual Return on the Charter to the Scottish Housing Regulator, for April 20th, 2024, and 2025....

  • Awarded

    Published 2 years ago

    Customer satisfaction surveys for Cottsway - AWARD

    time-iconExpiry date: 31/03/2025

    We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • S...

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