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Awarded contract

Published

Customer satisfaction surveys for Cottsway - AWARD

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Buyer

Cottsway Housing Association

Current supplier

Acuity Research & Practice Limited

Description

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star (perception) survey • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey.

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Chairman

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Chief Executive

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

79342311 - Customer satisfaction survey
79342310 - Customer survey services
79311210 - Telephone survey services
79342300 - Customer services
79311200 - Survey conduction services

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