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Tenders & contracts relating to Helpdesk and support services

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Helpdesk and support services tenders & contracts

  • Awarded

    Published 7 days ago

    Services-Framework-Facilities Management

    price-tag-icon99,000,000

    The requirement was for the provision of Total Facilities Management Services (TFM) across the Company’s Operational Estate, which comprises of assets across circa 96 water treatment and 575 wastewater treatment sites across the North West (Crewe to Carl...

  • Awarded

    Published 7 days ago

    Helpdesk System

    price-tag-icon35,700 GBPtime-iconExpiry date: 31/03/2025

    Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased p...

  • Awarded

    Published 10 days ago

    Support for Maritime Training (SMarT) IT Managed Service

    price-tag-icon273,441 GBPtime-iconExpiry date: 31/03/2026

    The MCA had a requirement for a contract to provide an IT managed service to the newly developed SMarT application to ensure that the services are secure and functional and maintained. A 2-year contract has been let for the provision of an IT Managed...

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  • Awarded

    Published 12 days ago

    ICT Managed Services

    price-tag-icon860,916 GBP

    We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements: 1) Provision of new network, WiFi and security controls to support the main office 2) Provision of replacement end-user compu...

  • Awarded

    Published 12 days ago

    Rainbow Programme Secure O365

    price-tag-icon87,130.8 GBPtime-iconExpiry date: 26/02/2025

    The Rainbow programme will define a new operating model for NS&I and is a critical priority for the business in order to prepare for, and deliver, the outsourced model post 2025. A secure document management and collaboration platform, entirely separat...

  • Awarded

    Published 13 days ago

    Managed Detection and Response (MDR)

    time-iconExpiry date: 03/05/2027

    To source a reliable and experienced Manged Detection and Response (MDR) service provider to enhance Satellite Application Catapult's cyber/information security.

  • Awarded

    Published 20 days ago

    Engineering Design Services Framework

    price-tag-icon52,500,000 GBP

    The Engineering Design Services Framework will support delivery of a broad range of engineering and technical skills in multiple technology and study fields. A requirement for multiple professional design services is required in various areas of our rese...

  • Awarded

    Published 20 days ago

    Engineering Design Services Framework

    price-tag-icon9,900,000 GBPtime-iconExpiry date: 31/03/2028

    The Engineering Design Services Framework will support delivery of a broad range of engineering and technical skills in multiple technology and study fields. A requirement for multiple professional design services is required in various areas of our rese...

  • Awarded

    Published 20 days ago

    Engineering Design Services Framework

    The Engineering Design Services Framework will support delivery of a broad range of engineering and technical skills in multiple technology and study fields. A requirement for multiple professional design services is required in various areas of our rese...

  • Awarded

    Published 27 days ago

    National Police Wellbeing Service - Emergency Helpline

    price-tag-icon195,600 GBPtime-iconExpiry date: 31/03/2025

    Provision of Proof-of-Concept Project to implement a 24/7 Police Crisis Line including structured on-going support.

  • Awarded

    Published a month ago

    Direct Payments Support Service

    price-tag-icon1,250,000 GBPtime-iconExpiry date: 31/05/2029

    To support individuals (Adults, Children and Young People residing in Doncaster) in the management of their Direct Payment. Direct Payments allow an individual to have more flexibility over how their care and support is arranged and provided. The Direct ...

  • Awarded

    Published a month ago

    Direct Payments Support Service

    price-tag-icon125,000 GBP

    To support individuals (Adults, Children and Young People residing in Doncaster) in the management of their Direct Payment. Direct Payments allow an individual to have more flexibility over how their care and support is arranged and provided. The Direct ...

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