Tenders & contracts relating to Helpdesk and support services

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Helpdesk and support services tenders & contracts

Awarded
Published 6 months ago
Provision Of Contact Centre Services Including Associated Software Solutions
As part of it’s customer contact strategy, the National Transport Authority (“NTA”) plans to implement a Consolidated Contact Centre (“CCC”) under the Transport For Ireland (“TFI”) brand. The CCC will be the primary customer service contact point for serv...
Awarded
Published 6 months ago
Managed ICT Services for GRETB
1,500,000 EUR
Lot 1: Managed ICT Services for GRETB
Awarded
Published 6 months ago
Navigational Telex (NAVTEX) and Digital Selective Calling (DSC)
1,541,573 GBP
Contract is required to support the development, implementation (including training) and maintenance of new control service infrastructure for HM Coastguard’s (HMCG) Digital Selective Calling (DSC) and NAVTEX (NAVigational TEleX) capability. This will inc...

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Awarded
Published 6 months ago
Navigational Telex (NAVTEX) and Digital Selective Calling (DSC)
1,541,573 GBPExpiry date: 31/03/2028
A contract is required to support the development, implementation (including training) and maintenance of new control service infrastructure for HM Coastguard's (HMCG) Digital Selective Calling (DSC) and NAVTEX (NAVigational TEleX) capability. This will i...
Awarded
Published 6 months ago
531533.75
531,533.75 GBP
Provision of BOSS Software and In-Service Support Lot 1: This procurement is for the in-service software support for 3x BOSS licences held by SACC DT, plus an additional licence
Awarded
Published 7 months ago
Tools for the Technology Operations Capability (TTOC)
514,315 GBPExpiry date: 22/04/2024
The Tools for the Technology Operations Capability (TTOC) project was commissioned in 2017 to provide tools and capabilities required to support the implementation of the Technology Operations Capability (TOC) at National Highways and to provide a nationa...
Awarded
Published 7 months ago
Oracle Fusion Support
3,000,000 GBP
Swansea Council (CCS) has recently implemented Oracle Fusion after using EBS for 17 years. As well as having an in-house Oracle support team, Swansea has a support partner providing technical and functional support for Level 2 and Level 3 for Oracle Fusio...
Awarded
Published 7 months ago
Oracle Fusion Support
3,000,000 GBP
Swansea Council (CCS) has recently implemented Oracle Fusion after using EBS for 17 years. As well as having an in-house Oracle support team, Swansea has a support partner providing technical and functional support for Level 2 and Level 3 for Oracle Fusio...
Awarded
Published 7 months ago
RFT for Provision of Web as a Managed Service for Sustainable Energy Authority of Ireland
2,379,200 EUR
Sustainable Energy Authority of Ireland (SEAI) invites tenders to this request for tenders from economic operators for the provision of the following services: Provision of web as a fully managed service, including deploying and maintaining a secure, robu...
Awarded
Published 7 months ago
Provision of Web as a Managed Service for Sustainable Energy Authority of Ireland
Sustainable Energy Authority of Ireland (SEAI) invites tenders to this request for tenders from economic operators for the provision of the following services: Provision of web as a fully managed service, including deploying and maintaining a secure, robu...
Awarded
Published 7 months ago
Managed ICT Security Services
275,000 EUR
Contracting Authority, HEAnet CLG DPS for the provision of ICT Managed Security Services. Lot 1: Managed ICT Security Services - DPS Qualification Contracting Authority, HEAnet CLG wishes to establish a DPS for the provision of ICT Managed Security Servic...
Awarded
Published 7 months ago
Managed ICT Security Services
798,980 EUR
Contracting Authority, HEAnet CLG DPS is for the provision of ICT Managed Security Services for use by HEAnet, its subsidiaries, member institutions and customers (including schools). There are 8 Lots. Tenderers may respond to one or more Lots. Each Lot w...