Tenders & contracts relating to Voice recorders

AWARD NOTICE: Traws Cymru Audio Announcements

CONTRACT AWARD NOTICE Traws Cymru is series of long-distance routes connecting communities across Wales. TfW are aiming to introduce a consistent approach to onboard audio announcements and as such we are seeking a suitable supplier to deliver the recordi... Read more

Interactive Voice Recording

78,450 GBPExpiry date: 02/04/2026

Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and hi... Read more

Outsourced Transcription

35,000 GBPExpiry date: 11/07/2023

North Tees & Hartlepool NHS Foundation Trust have utilised the Shared Business Services Framework Digital Dictation, Speech Recognition and Outsourced Transcription - Lot 3. The Trust utilised a direct award to supplier Dict8 for the provision of Outsourc... Read more

Telephony Services Dynamic Purchasing System

538,063 GBP

The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for an additional 5 months until 31 August 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being established. The DPS wi... Read more

Compliance software package

This is a tender for a 2 + 1-year contract. We require an approved Microsoft Teams, call recording solution from a Microsoft gold partner to provide the following services on a contractual basis to the Prince’s Trust: • the supply and installation of auto... Read more

Telecommunications services

48,750,925 GBP

Provision of a contact centre telephony platform, with different technologies and capability provided through different lots. Provision of a contact centre core telephony platform and systems integrator services to integrate various contact centre technol... Read more

ATCC Voice Recorder for Ports of Jersey, Jersey, Channel Islands

Expiry date: 31/12/2020

Ports of Jersey are currently embarking on an upgrade to its existing Voice Communication Systems within the Air Traffic Control Centre. The new systems will be based on VoIP technology and not analogue, hence the requirement to upgrade the "record" func... Read more

Telecommunications services

55,095,000 GBP

The contracting authority on behalf of the Secretary of State for the Foreign and Commonwealth Office (FCO), the Secretary of State for the Department for International Development (DFID) and the British Council (BC) (collectively the ‘Partners’) awarded ... Read more

Digital Dictation, Speech Recognition and Outsourced Transcription

60,000,000 GBPExpiry date: 15/06/2022

NHS SBS are looking to create a Framework Agreement to support Approved Organisations with regard to their Digital Dictation, Speech Recognition and Outsourced Transcription requirements. The Framework Agreement will be divided into Lots specific to Digi... Read more

Voice recognition software development services

60,000,000 GBPExpiry date: 13/04/2024

NHS SBS are looking to create a framework agreement to support approved organisations with regard to their digital dictation, speech recognition and outsourced transcription requirements. The framework agreement will be divided into lots specific to digit... Read more

Digital Dictation, Speech Recognition and Outsourced Transcription

RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution.

The RSA invites responses to this tender for the supply and support of an integrated Query Management, Knowledge Management and VoIP Telephony Solution. The objectives are to establish the Customer Call Centre as a centre of excellence for handling querie... Read more